Download GTU (Gujarat Technological University) MBA 2019 Winter 3rd Sem 4539252 Systems Analysis And Design Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA - SEMESTER ? III EXAMINATION ? WINTER 2019
Subject Code: 4539252 Date:04-12-2019
Subject Name: Systems Analysis and Design
Time: 10:30 AM TO 1.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Define following terms briefly: 14
(a) Structured English
(b) JAD
(c) Primitive DFD
(d) Outsourcing
(e) Normalization
(f) Beta testing
(g) Reverse engineering
Q.2 (a) Explain the different phases in the SDLC and discuss what are the problems
associated with traditional waterfall approach of SDLC.
07
(b) What do you mean by ?System?? Discuss ?Real? system & ?Distributed?
system in detail. Also discuss boundaries of an IS.
07
OR
Q.2 (b) What do you mean by requirement determination? Discuss various traditional
methods for determining system requirements.
07
Q.3 (a) What is ?Prototyping?? Explain difference between evolutionary and
throwaway prototyping.
07
(b) Explain various contemporary methods for system development. 07
OR
Q.3 (a) Explain DFD & Context & level 0 diagrams with example. 07
(b) Describe various hardware devices for interacting with a system. Also
interpret; ?One device is always better than all other?? Why or why not?
07
Q.4 (a) What do you mean by decision table? And explain the steps in creating a
decision table with an example.
07
(b) Define E-R modeling. Discuss Candidate keys & Identifiers with examples. 07
OR
Q.4 (a) What are the different approaches to installation? Explain the most expensive
method and also discuss most risky method for the same?
07
(b) What is ?System Analyst (SA)?? Discuss skills & responsibilities of SA. 07
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Page 1 of 3
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA - SEMESTER ? III EXAMINATION ? WINTER 2019
Subject Code: 4539252 Date:04-12-2019
Subject Name: Systems Analysis and Design
Time: 10:30 AM TO 1.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Define following terms briefly: 14
(a) Structured English
(b) JAD
(c) Primitive DFD
(d) Outsourcing
(e) Normalization
(f) Beta testing
(g) Reverse engineering
Q.2 (a) Explain the different phases in the SDLC and discuss what are the problems
associated with traditional waterfall approach of SDLC.
07
(b) What do you mean by ?System?? Discuss ?Real? system & ?Distributed?
system in detail. Also discuss boundaries of an IS.
07
OR
Q.2 (b) What do you mean by requirement determination? Discuss various traditional
methods for determining system requirements.
07
Q.3 (a) What is ?Prototyping?? Explain difference between evolutionary and
throwaway prototyping.
07
(b) Explain various contemporary methods for system development. 07
OR
Q.3 (a) Explain DFD & Context & level 0 diagrams with example. 07
(b) Describe various hardware devices for interacting with a system. Also
interpret; ?One device is always better than all other?? Why or why not?
07
Q.4 (a) What do you mean by decision table? And explain the steps in creating a
decision table with an example.
07
(b) Define E-R modeling. Discuss Candidate keys & Identifiers with examples. 07
OR
Q.4 (a) What are the different approaches to installation? Explain the most expensive
method and also discuss most risky method for the same?
07
(b) What is ?System Analyst (SA)?? Discuss skills & responsibilities of SA. 07
Page 2 of 3
Q.5 Discuss the given case study with answers of following questions.
14
Hershey?s Chocolate Corporation
The company was founded in late 1880.
The brand name ?Hershey Chocolate Corporation? was adopted in 1927 and,
initially, it was a successful caramel-producing company. It was the first
company that produced milk chocolate in America. With the passage to time,
it focused only on chocolate production, and manufactured many innovative
products. After the Second World War, it managed to export its products to 90
countries. In 2006, its sales reached 5 billion dollars, and employed over
14,300 people.
In 1996, with the aim of avoiding the familiar problems that could arise from
their computational systems, due to the Y2K problems or the millennium bug,
the administration of the company proceeded to the project ?Enterprise 21.?
Its main purpose was to replace its systems with the ERP system SAP
R/3. This replacement was due to be completed by April 1999. The new
system would help reorganize the company?s entrepreneurial operation, and
provide data to suppliers and resellers, with a view to reducing storage and
transportation costs, and providing better services to customers (Peperu and
Gupta, 2008).
In July, 1999, orders dropped. Instead of 5 days, the company took 12 to
deliver an order and, until August of the same year, the days went up to 15.
The end result was that the company lost profits, credibility, and a prominent
position on supermarket shelves (Peperu and Gupta, 2008). Yet, warehouses
were full of products. In September, 2000, the company had 25% more
merchandise in its warehouses than usual, but it failed to deliver it within time
limit.
Due to its failure, Hersey?s lost 150 million dollars, its share dropped by 8 units
in a day (when the company recognized there was a problem), and lost 0.5%
of its market share in 1999.
One of the basic problems that led to the failure of the project was that part of
the system took some time to materialize, which had as a result that the
company implemented the method Bing Bang in July, 1999. According to
Gross (2011), there was a mistake in the selection of the project?s time frame,
as well as the period during which it would be implemented. This period
collided with the time when the company received an onslaught of orders in
view of Halloween in America. The huge volume of works did not allow for
the necessary controls or the appropriate training of staff. Furthermore, the
company used, apart from its warehouses?upon the initiative of staff?, some
offices and external warehouses as temporary storage places?things that the
system could not take into consideration. According to many, the failure was
due to administrative errors.
After changing its administration, the company proceeded to a new project in
2000 in order to materialize an ERP system. This was complete ahead of
schedule, cost 20% less than the initial estimate, and was crowned with
success.
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Page 1 of 3
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA - SEMESTER ? III EXAMINATION ? WINTER 2019
Subject Code: 4539252 Date:04-12-2019
Subject Name: Systems Analysis and Design
Time: 10:30 AM TO 1.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Define following terms briefly: 14
(a) Structured English
(b) JAD
(c) Primitive DFD
(d) Outsourcing
(e) Normalization
(f) Beta testing
(g) Reverse engineering
Q.2 (a) Explain the different phases in the SDLC and discuss what are the problems
associated with traditional waterfall approach of SDLC.
07
(b) What do you mean by ?System?? Discuss ?Real? system & ?Distributed?
system in detail. Also discuss boundaries of an IS.
07
OR
Q.2 (b) What do you mean by requirement determination? Discuss various traditional
methods for determining system requirements.
07
Q.3 (a) What is ?Prototyping?? Explain difference between evolutionary and
throwaway prototyping.
07
(b) Explain various contemporary methods for system development. 07
OR
Q.3 (a) Explain DFD & Context & level 0 diagrams with example. 07
(b) Describe various hardware devices for interacting with a system. Also
interpret; ?One device is always better than all other?? Why or why not?
07
Q.4 (a) What do you mean by decision table? And explain the steps in creating a
decision table with an example.
07
(b) Define E-R modeling. Discuss Candidate keys & Identifiers with examples. 07
OR
Q.4 (a) What are the different approaches to installation? Explain the most expensive
method and also discuss most risky method for the same?
07
(b) What is ?System Analyst (SA)?? Discuss skills & responsibilities of SA. 07
Page 2 of 3
Q.5 Discuss the given case study with answers of following questions.
14
Hershey?s Chocolate Corporation
The company was founded in late 1880.
The brand name ?Hershey Chocolate Corporation? was adopted in 1927 and,
initially, it was a successful caramel-producing company. It was the first
company that produced milk chocolate in America. With the passage to time,
it focused only on chocolate production, and manufactured many innovative
products. After the Second World War, it managed to export its products to 90
countries. In 2006, its sales reached 5 billion dollars, and employed over
14,300 people.
In 1996, with the aim of avoiding the familiar problems that could arise from
their computational systems, due to the Y2K problems or the millennium bug,
the administration of the company proceeded to the project ?Enterprise 21.?
Its main purpose was to replace its systems with the ERP system SAP
R/3. This replacement was due to be completed by April 1999. The new
system would help reorganize the company?s entrepreneurial operation, and
provide data to suppliers and resellers, with a view to reducing storage and
transportation costs, and providing better services to customers (Peperu and
Gupta, 2008).
In July, 1999, orders dropped. Instead of 5 days, the company took 12 to
deliver an order and, until August of the same year, the days went up to 15.
The end result was that the company lost profits, credibility, and a prominent
position on supermarket shelves (Peperu and Gupta, 2008). Yet, warehouses
were full of products. In September, 2000, the company had 25% more
merchandise in its warehouses than usual, but it failed to deliver it within time
limit.
Due to its failure, Hersey?s lost 150 million dollars, its share dropped by 8 units
in a day (when the company recognized there was a problem), and lost 0.5%
of its market share in 1999.
One of the basic problems that led to the failure of the project was that part of
the system took some time to materialize, which had as a result that the
company implemented the method Bing Bang in July, 1999. According to
Gross (2011), there was a mistake in the selection of the project?s time frame,
as well as the period during which it would be implemented. This period
collided with the time when the company received an onslaught of orders in
view of Halloween in America. The huge volume of works did not allow for
the necessary controls or the appropriate training of staff. Furthermore, the
company used, apart from its warehouses?upon the initiative of staff?, some
offices and external warehouses as temporary storage places?things that the
system could not take into consideration. According to many, the failure was
due to administrative errors.
After changing its administration, the company proceeded to a new project in
2000 in order to materialize an ERP system. This was complete ahead of
schedule, cost 20% less than the initial estimate, and was crowned with
success.
Page 3 of 3
Questions:
1. According to you why initial project of ERP implantation failed?
2. If you were the manger, what precautions you should take before
implementing any new software at your firm.
OR
Questions: 14
1. Discuss various advantages that company can get after successful
implementation of an ERP system?
2. How can you use ?Kurt Lewin?s Change Model? in this case? Briefly
discuss.
*************
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This post was last modified on 19 February 2020