Download GTU (Gujarat Technological University) MBA (Master of Business Administration) 2019 Summer 2nd Sem 1529304 Managing Human Resource Mhr Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA (International Business) ? SEMESTER 2 ? EXAMINATION ? SUMMER 2019
Subject Code: 1529304 Date:13/05/2019
Subject Name: Managing Human Resource (MHR)
Time: 10:30 AM To 01:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Define in short:
(a) Human Capital
(b) Induction.
(c) Gamification
(d) Upskill
(e) Employer Branding
(f) Value.
(g) Ethics
14
Q.2 (a) Personnel management ha evolved over a period of time into HRM. Detail the
concept of HRM and differentiate between personnel management and human
resource management.
07
(b) Human resource planning acts as a first step to initiate the H.R functions in
the organizations. Detail the process of HRP focusing on the various
techniques which can be used for forecasting manpower needs.
07
OR
(b) Define staffing and detail the process of staffing employed in the
organizations.
07
Q.3 (a) What are factors which should be considered before deciding the
compensation in the organization.
07
(b) Performance appraisal serves as an important yardstick to measure the
performance of an employee. Detail the process of performance appraisal and
detail the various techniques of appraisal.
07
OR
Q.3 (a) Differentiate between training and development and detail the various
techniques of training.
07
(b) With concept of dual work force the concept of work life balance has taken a
prominent role in HR practices of the organization. Detail the concept of work
life balance and discuss in short the various techniques which are employed
in the organization for facilitating the same.
07
Q.4 (a) Define labor relations. Discuss in short the various techniques which can be
employed to maintain a sound labor relations.
07
(b) Employee benefits goes a long way in retaining the employees. Discuss the
various employee benefit programmes facilitated by employer focusing on
the cost saving generic medication; employee wellness and health savings and
retirement
07
OR
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Page 1 of 2
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA (International Business) ? SEMESTER 2 ? EXAMINATION ? SUMMER 2019
Subject Code: 1529304 Date:13/05/2019
Subject Name: Managing Human Resource (MHR)
Time: 10:30 AM To 01:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Define in short:
(a) Human Capital
(b) Induction.
(c) Gamification
(d) Upskill
(e) Employer Branding
(f) Value.
(g) Ethics
14
Q.2 (a) Personnel management ha evolved over a period of time into HRM. Detail the
concept of HRM and differentiate between personnel management and human
resource management.
07
(b) Human resource planning acts as a first step to initiate the H.R functions in
the organizations. Detail the process of HRP focusing on the various
techniques which can be used for forecasting manpower needs.
07
OR
(b) Define staffing and detail the process of staffing employed in the
organizations.
07
Q.3 (a) What are factors which should be considered before deciding the
compensation in the organization.
07
(b) Performance appraisal serves as an important yardstick to measure the
performance of an employee. Detail the process of performance appraisal and
detail the various techniques of appraisal.
07
OR
Q.3 (a) Differentiate between training and development and detail the various
techniques of training.
07
(b) With concept of dual work force the concept of work life balance has taken a
prominent role in HR practices of the organization. Detail the concept of work
life balance and discuss in short the various techniques which are employed
in the organization for facilitating the same.
07
Q.4 (a) Define labor relations. Discuss in short the various techniques which can be
employed to maintain a sound labor relations.
07
(b) Employee benefits goes a long way in retaining the employees. Discuss the
various employee benefit programmes facilitated by employer focusing on
the cost saving generic medication; employee wellness and health savings and
retirement
07
OR
Page 2 of 2
Q.4 (a) Expatriate pay needs to be on bit higher side as compared to native of the
country.Validate the statement by highlighting the various mods of pay for
expatriate and allowance to be paid to them
07
(b) Stress management is need of an hour. Design various techniques for stress
management which can be used in the organization.
07
Q.5
CASE STUDY:
After the unexpected floods that hit the city of Mumbai in July 2005, causing
wide spread damage to life and property John Alex was in dilemma. John
heads the HR and administration department of a national level NGO that
works to improve the urban quality of life in the city of Mumbai. The NGO
focuses on promoting community based solid waste management and other
initiatives in localities like Dharavi, the largest slum in the city. It had 25 full
time employees in Mumbai and at any given point of time has four or five
volunteers, working part time. The floods had affected the lives of many
existing employees of the NGO too. John had never considered drawing
formal job descriptions earlier because the existing employees knew their job
very well and this knowledge was transmitted verbally to any new employee.
The work Culture was also such that all employees helped each other in the
jobs as and when required.
However, after the flood water receded, the NGO had to take immediate
action. A detailed survey of the areas had to be undertaken to determine the
extent of the damage caused. While three employees of the NGO had
experience in conducting such surveys this time the scope and coverage of the
survey was going to be larger. Also, all three of them were engaged in other
work so they cannot be involved full time. John decided to recruit 25 final
year statistics students from local colleges as part time interns for one month.
To give them a proper idea about the job, John wanted to develop a job
description interns and wanted to consult the existing employees. The
proposal was not received well by the current employees who thought that the
time was not right for such an exercise and was required was action not
documentation or bureaucracy or paper work
(a) What is the main problem in the case. 07
(b) Should john have proposed the idea developing job descriptions for the
interns? Give reasons for the same.
07
OR
Q.5 (a) What advantage will the formal Job Description given in terms of job
Evaluation?
07
(b)
Propose a job description for the intern. 07
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This post was last modified on 19 February 2020