Download GTU (Gujarat Technological University) MBA (Master of Business Administration) 2019 Summer 2nd Sem 4529205 Production And Operations Management Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 2 ? EXAMINATION ? SUMMER 2019
Subject Code: 4529205 Date:16/05/2019
Subject Name: Production and Operations Management
Time: 10:30 AM To 01:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.
No.
Marks
Q.1 Answer the following questions.
(a) Explain term Robust Design
(b) Define Concurrent Engineering
(c) Safety Stock
(d) Explain TQM
(e) Capacity Planning
(f) Just in Time
(g) Differentiate between PERT Vs. CPM
14
Q.2 (a)
Explain Product Life Cycle of a product and Write a note on various types of
process design
07
(b)
Write a note on capacity planning for manufacturing, What is the difference
among Design Capacity, Effective capacity and Actual capacity?
07
OR
(b)
Differentiate among Outsourcing, Off shoring, Near Shoring and Farm
shoring.
07
Q.3 (a)
Explain Usages of Gantt Chart with diagram and example with respect to
Project Management
07
(b)
Write a note on various ISO Standards pertaining to quality, safety and
environment.
07
OR
Q.3 (a)
Amol an inventory manager and his team of Supply chain department at M/s
Gurukul Machine Tools have lots of inventory tracing issues and short
supply issues. Company at present is unable to invest heavily on any
software or ERP to solve the problem. Please suggest them proper tool to
reduce tracing time and ensuring proper inventory controls.
07
(b) At a small branch of ICPBI Bank, they have kept two counters one
for cash deposit and one for cash issuance . They have been observing
long queues in the morning hours at both the counters and creates
dissatisfied customers. They have appointed you as consultant , what
all parameters you will record to help them in better customer services
and how your learning of operation research mathematics will help
you to find solution and improved customer relationship?
07
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Page 1 of 4
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 2 ? EXAMINATION ? SUMMER 2019
Subject Code: 4529205 Date:16/05/2019
Subject Name: Production and Operations Management
Time: 10:30 AM To 01:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.
No.
Marks
Q.1 Answer the following questions.
(a) Explain term Robust Design
(b) Define Concurrent Engineering
(c) Safety Stock
(d) Explain TQM
(e) Capacity Planning
(f) Just in Time
(g) Differentiate between PERT Vs. CPM
14
Q.2 (a)
Explain Product Life Cycle of a product and Write a note on various types of
process design
07
(b)
Write a note on capacity planning for manufacturing, What is the difference
among Design Capacity, Effective capacity and Actual capacity?
07
OR
(b)
Differentiate among Outsourcing, Off shoring, Near Shoring and Farm
shoring.
07
Q.3 (a)
Explain Usages of Gantt Chart with diagram and example with respect to
Project Management
07
(b)
Write a note on various ISO Standards pertaining to quality, safety and
environment.
07
OR
Q.3 (a)
Amol an inventory manager and his team of Supply chain department at M/s
Gurukul Machine Tools have lots of inventory tracing issues and short
supply issues. Company at present is unable to invest heavily on any
software or ERP to solve the problem. Please suggest them proper tool to
reduce tracing time and ensuring proper inventory controls.
07
(b) At a small branch of ICPBI Bank, they have kept two counters one
for cash deposit and one for cash issuance . They have been observing
long queues in the morning hours at both the counters and creates
dissatisfied customers. They have appointed you as consultant , what
all parameters you will record to help them in better customer services
and how your learning of operation research mathematics will help
you to find solution and improved customer relationship?
07
Page 2 of 4
Q.4 For a given Project data is as follows, Answer the questions given below using
This data.
Activity Required
Predecessor(s)
Time estimate (Days) Incremental
Crashing
Cost
Normal Time Crash Time
A - 6 5 50
B - 8 7 100
C A 9 8 80
D A 11 7 60
E B 5 1 90
F B 7 7 ---
G D,E 7 2 40
H F 8 3 ---
I C 7 6 100
J I,G,H 2 1 50
(a) Draw a network diagram and find out critical path.
07
(b) If total cost for performing all these activities is Rs. 2000/- and cost of
supervision is Rs. 100 per day , Penalty Rs 300/- day for over 25 days
and reward Rs. 200 per day for less than or equal to 21 days find out
total cost of project after 4
th
crashing.
07
OR
Q.4 (a) Average Daily demand for certain product is 60 units per day ,with a
standard deviation of 7 units . Lead time is 6 days , Cost of placing order is
Rs. 10/- per order and annual holding cost is Rs. 0.50 per unit, Assume sales
occur entire 365 days. Calculate Reorder quantity and reorder point to satisfy
95% probability of no stock out during lead time. (Assume Z value as 1.64).
07
(b) Write a note on X bar (from R chart) and R control charts with suitable small
example and use and importance of Control charts in quality control.
07
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Page 1 of 4
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 2 ? EXAMINATION ? SUMMER 2019
Subject Code: 4529205 Date:16/05/2019
Subject Name: Production and Operations Management
Time: 10:30 AM To 01:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.
No.
Marks
Q.1 Answer the following questions.
(a) Explain term Robust Design
(b) Define Concurrent Engineering
(c) Safety Stock
(d) Explain TQM
(e) Capacity Planning
(f) Just in Time
(g) Differentiate between PERT Vs. CPM
14
Q.2 (a)
Explain Product Life Cycle of a product and Write a note on various types of
process design
07
(b)
Write a note on capacity planning for manufacturing, What is the difference
among Design Capacity, Effective capacity and Actual capacity?
07
OR
(b)
Differentiate among Outsourcing, Off shoring, Near Shoring and Farm
shoring.
07
Q.3 (a)
Explain Usages of Gantt Chart with diagram and example with respect to
Project Management
07
(b)
Write a note on various ISO Standards pertaining to quality, safety and
environment.
07
OR
Q.3 (a)
Amol an inventory manager and his team of Supply chain department at M/s
Gurukul Machine Tools have lots of inventory tracing issues and short
supply issues. Company at present is unable to invest heavily on any
software or ERP to solve the problem. Please suggest them proper tool to
reduce tracing time and ensuring proper inventory controls.
07
(b) At a small branch of ICPBI Bank, they have kept two counters one
for cash deposit and one for cash issuance . They have been observing
long queues in the morning hours at both the counters and creates
dissatisfied customers. They have appointed you as consultant , what
all parameters you will record to help them in better customer services
and how your learning of operation research mathematics will help
you to find solution and improved customer relationship?
07
Page 2 of 4
Q.4 For a given Project data is as follows, Answer the questions given below using
This data.
Activity Required
Predecessor(s)
Time estimate (Days) Incremental
Crashing
Cost
Normal Time Crash Time
A - 6 5 50
B - 8 7 100
C A 9 8 80
D A 11 7 60
E B 5 1 90
F B 7 7 ---
G D,E 7 2 40
H F 8 3 ---
I C 7 6 100
J I,G,H 2 1 50
(a) Draw a network diagram and find out critical path.
07
(b) If total cost for performing all these activities is Rs. 2000/- and cost of
supervision is Rs. 100 per day , Penalty Rs 300/- day for over 25 days
and reward Rs. 200 per day for less than or equal to 21 days find out
total cost of project after 4
th
crashing.
07
OR
Q.4 (a) Average Daily demand for certain product is 60 units per day ,with a
standard deviation of 7 units . Lead time is 6 days , Cost of placing order is
Rs. 10/- per order and annual holding cost is Rs. 0.50 per unit, Assume sales
occur entire 365 days. Calculate Reorder quantity and reorder point to satisfy
95% probability of no stock out during lead time. (Assume Z value as 1.64).
07
(b) Write a note on X bar (from R chart) and R control charts with suitable small
example and use and importance of Control charts in quality control.
07
Page 3 of 4
Q.5 CASE STUDY: M/s Sun Lubricants Ltd. (SLL)
Mr. Ashok was a bright individual who joined M/s SLL as Engineer?s position in a
medium-sized manufacturing firm. After his second year in his role , the officers of
the firm were starting to include him in major plant related decisions in the company..
For instance, today he was attending the monthly financial statement summary given
at a prestigious consulting firm. During the meeting, He was intrigued at how all the
financial data he had been accumulating was transformed by the consultation firm
into revealing charts and graphs.
Mr. Ashok was optimistic about the information analyses and was also excited to
know about the company?s expansion plan and was curious to hear that the plant
production capacity was likely to increase. Consultant started talking about the new
manufacturing plant the company was adding to the current location and the costs per
unit of the chemically composed products it produced and will be produced now
onwards. At that time, Mr. Sanjay Deshmukh (the President) and Mr. Sanjay Prakash
(GM ), raised the key issues about waste treatment and disposal problems at present
plant is facing as well as for the future waste disposal concerns. Mr. Sanjay Prakash
mentioned that the current waste facilities were not adequate to handle the waste
products that would be created by the ?ultramodern? new plant as the present plant is
being also served the notice by various controlling body which monitor pollution
controls. Mr. Deshmukh also mentioned that the company could not grab certain large
orders from various multinational companies as plant does not have any accreditation
on environmental standard . Besides He also mentioned that the quality of the product
has been not up to the consistent standards. Mr. Arpit Saha Manager, Engineering ,
informed about the need of an hour for implementation of certain professional
production and operations management concepts for the improvement of quality ,
productivity and to control the pollution generated by the organization. They also
viewed that the estimated cost per unit produced would be increased if the waste
treatment facilities were upgraded according to recent industry standards. However
GM Mr. Sanjay Prakash also mentioned that since their closest competitor did not
have the waste treatment facilities that already existed at their firm, he was not in
favor of any more expenditures in any of these areas like new production concepts
implementation or any accreditation or certification or auditing cost in this area. He
added the same will increase the production cost implemented and it will adversely
effect sales performance. Most managers at this meeting resoundingly agreed with,
and business continued on to another topic.
It was an unpleasant support for Mr. Ashok who was aggressively in favor of change
and who wanted higher operational efficiency through professionalism and also
wanted to be concerned for environment with proper accreditation and certification.
Mr. Ashok however was given a chance to work and prepare a suggestions plan for
betterment of the plant what he had in mind. He at the first instant thought of having
clear , Quality Policy and EHS policies for the organization and started to begin with
the same
(a) Critically evaluate views of Mr. Sanjay Prakash , who thinks of not to
add any cost in upgrading environment standards as it may add to
production cost and contradictory views of Mr. Ashok
07
(b) Help Mr.Ashok in Preparing a ?Quality Policy Statement? and and
?EHS Mission? for the organization.
07
OR
FirstRanker.com - FirstRanker's Choice
Page 1 of 4
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 2 ? EXAMINATION ? SUMMER 2019
Subject Code: 4529205 Date:16/05/2019
Subject Name: Production and Operations Management
Time: 10:30 AM To 01:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.
No.
Marks
Q.1 Answer the following questions.
(a) Explain term Robust Design
(b) Define Concurrent Engineering
(c) Safety Stock
(d) Explain TQM
(e) Capacity Planning
(f) Just in Time
(g) Differentiate between PERT Vs. CPM
14
Q.2 (a)
Explain Product Life Cycle of a product and Write a note on various types of
process design
07
(b)
Write a note on capacity planning for manufacturing, What is the difference
among Design Capacity, Effective capacity and Actual capacity?
07
OR
(b)
Differentiate among Outsourcing, Off shoring, Near Shoring and Farm
shoring.
07
Q.3 (a)
Explain Usages of Gantt Chart with diagram and example with respect to
Project Management
07
(b)
Write a note on various ISO Standards pertaining to quality, safety and
environment.
07
OR
Q.3 (a)
Amol an inventory manager and his team of Supply chain department at M/s
Gurukul Machine Tools have lots of inventory tracing issues and short
supply issues. Company at present is unable to invest heavily on any
software or ERP to solve the problem. Please suggest them proper tool to
reduce tracing time and ensuring proper inventory controls.
07
(b) At a small branch of ICPBI Bank, they have kept two counters one
for cash deposit and one for cash issuance . They have been observing
long queues in the morning hours at both the counters and creates
dissatisfied customers. They have appointed you as consultant , what
all parameters you will record to help them in better customer services
and how your learning of operation research mathematics will help
you to find solution and improved customer relationship?
07
Page 2 of 4
Q.4 For a given Project data is as follows, Answer the questions given below using
This data.
Activity Required
Predecessor(s)
Time estimate (Days) Incremental
Crashing
Cost
Normal Time Crash Time
A - 6 5 50
B - 8 7 100
C A 9 8 80
D A 11 7 60
E B 5 1 90
F B 7 7 ---
G D,E 7 2 40
H F 8 3 ---
I C 7 6 100
J I,G,H 2 1 50
(a) Draw a network diagram and find out critical path.
07
(b) If total cost for performing all these activities is Rs. 2000/- and cost of
supervision is Rs. 100 per day , Penalty Rs 300/- day for over 25 days
and reward Rs. 200 per day for less than or equal to 21 days find out
total cost of project after 4
th
crashing.
07
OR
Q.4 (a) Average Daily demand for certain product is 60 units per day ,with a
standard deviation of 7 units . Lead time is 6 days , Cost of placing order is
Rs. 10/- per order and annual holding cost is Rs. 0.50 per unit, Assume sales
occur entire 365 days. Calculate Reorder quantity and reorder point to satisfy
95% probability of no stock out during lead time. (Assume Z value as 1.64).
07
(b) Write a note on X bar (from R chart) and R control charts with suitable small
example and use and importance of Control charts in quality control.
07
Page 3 of 4
Q.5 CASE STUDY: M/s Sun Lubricants Ltd. (SLL)
Mr. Ashok was a bright individual who joined M/s SLL as Engineer?s position in a
medium-sized manufacturing firm. After his second year in his role , the officers of
the firm were starting to include him in major plant related decisions in the company..
For instance, today he was attending the monthly financial statement summary given
at a prestigious consulting firm. During the meeting, He was intrigued at how all the
financial data he had been accumulating was transformed by the consultation firm
into revealing charts and graphs.
Mr. Ashok was optimistic about the information analyses and was also excited to
know about the company?s expansion plan and was curious to hear that the plant
production capacity was likely to increase. Consultant started talking about the new
manufacturing plant the company was adding to the current location and the costs per
unit of the chemically composed products it produced and will be produced now
onwards. At that time, Mr. Sanjay Deshmukh (the President) and Mr. Sanjay Prakash
(GM ), raised the key issues about waste treatment and disposal problems at present
plant is facing as well as for the future waste disposal concerns. Mr. Sanjay Prakash
mentioned that the current waste facilities were not adequate to handle the waste
products that would be created by the ?ultramodern? new plant as the present plant is
being also served the notice by various controlling body which monitor pollution
controls. Mr. Deshmukh also mentioned that the company could not grab certain large
orders from various multinational companies as plant does not have any accreditation
on environmental standard . Besides He also mentioned that the quality of the product
has been not up to the consistent standards. Mr. Arpit Saha Manager, Engineering ,
informed about the need of an hour for implementation of certain professional
production and operations management concepts for the improvement of quality ,
productivity and to control the pollution generated by the organization. They also
viewed that the estimated cost per unit produced would be increased if the waste
treatment facilities were upgraded according to recent industry standards. However
GM Mr. Sanjay Prakash also mentioned that since their closest competitor did not
have the waste treatment facilities that already existed at their firm, he was not in
favor of any more expenditures in any of these areas like new production concepts
implementation or any accreditation or certification or auditing cost in this area. He
added the same will increase the production cost implemented and it will adversely
effect sales performance. Most managers at this meeting resoundingly agreed with,
and business continued on to another topic.
It was an unpleasant support for Mr. Ashok who was aggressively in favor of change
and who wanted higher operational efficiency through professionalism and also
wanted to be concerned for environment with proper accreditation and certification.
Mr. Ashok however was given a chance to work and prepare a suggestions plan for
betterment of the plant what he had in mind. He at the first instant thought of having
clear , Quality Policy and EHS policies for the organization and started to begin with
the same
(a) Critically evaluate views of Mr. Sanjay Prakash , who thinks of not to
add any cost in upgrading environment standards as it may add to
production cost and contradictory views of Mr. Ashok
07
(b) Help Mr.Ashok in Preparing a ?Quality Policy Statement? and and
?EHS Mission? for the organization.
07
OR
Page 4 of 4
(a) Mr. Ashok thought of implementing Lean Manufacturing concept in
the existing and upcoming plants. Will that be helpful in companies
cost reduction drive? Justify your response with logical justification.
07
(b) How company can earn better control on environmental standards and
what type of auditing or accreditation company will have to go for the
preliminary level as well as advance levels?
07
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This post was last modified on 19 February 2020