Download GTU (Gujarat Technological University) MBA (Master of Business Administration) 2018 Winter 3rs Sem 3539232 Management Of Industrial Relations And Labour Laws Mir And Ll Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER-3 ? EXAMINATION ? WINTER 2018
Subject Code: 3539232 Date:10/12/2018
Subject Name: Management of Industrial Relations and Labour Laws (MIR & LL)
Time: 10:30 am To 01:30pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Answer the following in brief
1. Retrenchment
2. Manufacturing process
3. Workers as per industrial dispute act
4. Adjudication
5. Labour Welfare
6. Strike
7. Industrial Relation
14
Q.2 [A] Explain the causes for industrial disputes and examine its impact on industrial
relations.
07
[B] Define the term trade Union. What are the objects on which general funds of the
trade union may be spent?
07
OR
[B] Elaborate the objectives of labour welfare. Explain the statutory and voluntary
labour welfare measures.
07
Q.3 [A] State the provisions of the factories act, 1948 regarding Health and Welfare. 07
[B] What is the Primary duty of an employer and contractor covered under Contract
labor Act, 1970.
07
OR
[A] What is the purpose of collective bargaining? Give the process of collective
bargaining?
07
[B] What do you mean by standing orders? State the matters to be provided in standing
order under Industrial Employment Standing Order Act, 1946
07
Q.4 [A] What are the important Supreme Court?s guidelines on the sexual harassment of
women in workplace?
07
[B] Give the definition of Discipline. Explain the procedure for disciplinary action 07
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1
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER-3 ? EXAMINATION ? WINTER 2018
Subject Code: 3539232 Date:10/12/2018
Subject Name: Management of Industrial Relations and Labour Laws (MIR & LL)
Time: 10:30 am To 01:30pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Answer the following in brief
1. Retrenchment
2. Manufacturing process
3. Workers as per industrial dispute act
4. Adjudication
5. Labour Welfare
6. Strike
7. Industrial Relation
14
Q.2 [A] Explain the causes for industrial disputes and examine its impact on industrial
relations.
07
[B] Define the term trade Union. What are the objects on which general funds of the
trade union may be spent?
07
OR
[B] Elaborate the objectives of labour welfare. Explain the statutory and voluntary
labour welfare measures.
07
Q.3 [A] State the provisions of the factories act, 1948 regarding Health and Welfare. 07
[B] What is the Primary duty of an employer and contractor covered under Contract
labor Act, 1970.
07
OR
[A] What is the purpose of collective bargaining? Give the process of collective
bargaining?
07
[B] What do you mean by standing orders? State the matters to be provided in standing
order under Industrial Employment Standing Order Act, 1946
07
Q.4 [A] What are the important Supreme Court?s guidelines on the sexual harassment of
women in workplace?
07
[B] Give the definition of Discipline. Explain the procedure for disciplinary action 07
2
OR
[A] ?Workers Participation in Management is essential to industrial democracy and
Socialistic pattern of society?. In the light of the statement, discuss the role of
Workers Participation in Management.
07
[B] Explain various stages of grievance handling mechanism within an organization.
07
Q.5 AXIM Ltd. is a renowned cement manufacturing company in India. It has started its
operation in 1988 with the deployment of 150 onroll workman, 300 onroll Staff and
1800 contractual labour in various areas of the plant operation and in support
services. Plant is headed by Unit Head, Mr. Jinendra Chudiwala and HR Head Mr.
Parin Maheswari.
All 150 on roll workman and around 600 contractual labour are led by two strong
registered and recognized unions INTUC & BMS, although management has not
entered into any settlement regarding the demands related to the contractual labour,
raised by both the unions time to time. Majority of Contract Labour is being
deployed from nearby villages and working with the unit from last 10 to 12 years.
Contractor keeps on changing time to time but the same labour continued with
different contractors.
In 1996, management of AXIM Cement, has confronted major labour unrest and one
day strike in plant, mainly from the labour and workman from nearby villages. At
that time management has taken a decision to appoint some of the strong persons
from nearby villages as Security Guards in existing security contract. And after ten
years these Security Guards has become major challenge for the management as they
have also joined the union.
Incident happened on 14 April 2010 at 8:15 AM, when HR Head Mr. Parin
Maheswari was busy in preparation of strategic meeting with top management,
received a news regarding an incident in Packing Plant area. Packing plant is the
area where most of the unionized contract labour is being deployed. He immediately
called Ass. Manager, IR, Sr. Officer IR (Head IR was on Personal leave) and
Security Head into his cabin and rushed to the incident place. After reaching the
incident place, and found, one of the contractual labour working in Packing Plant as
a Housekeeping labour, while cleaning the floor, crushed by JCB Machine?s front
wheel and passed away, on the spot.
Mr. Yogindar singh tried to remove the body from incident place but packing plant
labour did not allowed him to do so and one of the Sweeper slapped Mr. Singh.
On seeing, management team, mob of contractual labour has become more violent
and started shouting, and on suggestion of one of the Works Committee member to
leave the place, all management representatives came back to the office of HR Head.
After having series of discussion on the issue, it is decided to call the rural police for
help. But at the same time, security in charge advised for not to call police and
assured that, Security guard will take the situation in control and calling police in
plant will again affect the brand value of Unit.
FirstRanker.com - FirstRanker's Choice
1
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER-3 ? EXAMINATION ? WINTER 2018
Subject Code: 3539232 Date:10/12/2018
Subject Name: Management of Industrial Relations and Labour Laws (MIR & LL)
Time: 10:30 am To 01:30pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Answer the following in brief
1. Retrenchment
2. Manufacturing process
3. Workers as per industrial dispute act
4. Adjudication
5. Labour Welfare
6. Strike
7. Industrial Relation
14
Q.2 [A] Explain the causes for industrial disputes and examine its impact on industrial
relations.
07
[B] Define the term trade Union. What are the objects on which general funds of the
trade union may be spent?
07
OR
[B] Elaborate the objectives of labour welfare. Explain the statutory and voluntary
labour welfare measures.
07
Q.3 [A] State the provisions of the factories act, 1948 regarding Health and Welfare. 07
[B] What is the Primary duty of an employer and contractor covered under Contract
labor Act, 1970.
07
OR
[A] What is the purpose of collective bargaining? Give the process of collective
bargaining?
07
[B] What do you mean by standing orders? State the matters to be provided in standing
order under Industrial Employment Standing Order Act, 1946
07
Q.4 [A] What are the important Supreme Court?s guidelines on the sexual harassment of
women in workplace?
07
[B] Give the definition of Discipline. Explain the procedure for disciplinary action 07
2
OR
[A] ?Workers Participation in Management is essential to industrial democracy and
Socialistic pattern of society?. In the light of the statement, discuss the role of
Workers Participation in Management.
07
[B] Explain various stages of grievance handling mechanism within an organization.
07
Q.5 AXIM Ltd. is a renowned cement manufacturing company in India. It has started its
operation in 1988 with the deployment of 150 onroll workman, 300 onroll Staff and
1800 contractual labour in various areas of the plant operation and in support
services. Plant is headed by Unit Head, Mr. Jinendra Chudiwala and HR Head Mr.
Parin Maheswari.
All 150 on roll workman and around 600 contractual labour are led by two strong
registered and recognized unions INTUC & BMS, although management has not
entered into any settlement regarding the demands related to the contractual labour,
raised by both the unions time to time. Majority of Contract Labour is being
deployed from nearby villages and working with the unit from last 10 to 12 years.
Contractor keeps on changing time to time but the same labour continued with
different contractors.
In 1996, management of AXIM Cement, has confronted major labour unrest and one
day strike in plant, mainly from the labour and workman from nearby villages. At
that time management has taken a decision to appoint some of the strong persons
from nearby villages as Security Guards in existing security contract. And after ten
years these Security Guards has become major challenge for the management as they
have also joined the union.
Incident happened on 14 April 2010 at 8:15 AM, when HR Head Mr. Parin
Maheswari was busy in preparation of strategic meeting with top management,
received a news regarding an incident in Packing Plant area. Packing plant is the
area where most of the unionized contract labour is being deployed. He immediately
called Ass. Manager, IR, Sr. Officer IR (Head IR was on Personal leave) and
Security Head into his cabin and rushed to the incident place. After reaching the
incident place, and found, one of the contractual labour working in Packing Plant as
a Housekeeping labour, while cleaning the floor, crushed by JCB Machine?s front
wheel and passed away, on the spot.
Mr. Yogindar singh tried to remove the body from incident place but packing plant
labour did not allowed him to do so and one of the Sweeper slapped Mr. Singh.
On seeing, management team, mob of contractual labour has become more violent
and started shouting, and on suggestion of one of the Works Committee member to
leave the place, all management representatives came back to the office of HR Head.
After having series of discussion on the issue, it is decided to call the rural police for
help. But at the same time, security in charge advised for not to call police and
assured that, Security guard will take the situation in control and calling police in
plant will again affect the brand value of Unit.
3
Communication regarding the incident spread in nearby villages, like a fire in open
forest and villagers, Political Authorities, Union Leaders from nearby Plants started
approaching the plant and a huge mob gathered outside the main gate, and started
burning the tyres and other objects at main gate. As still the discussion was going on,
Mechanical Head entered into the office and communicated that mob at packing
plant area is getting more and more violent by the time and demanding that Unit
Head of the plant should visit the incident place, on which HR Head & Sr. Officer
IR disagreed but on backing of Security Head, they all agreed for the visit of Unit
Head to the incident place. Four vehicles carrying, Unit Head, HR Head, Technical
Head, Security Head, Mechanical Head, Safety Head and around 10 Security
Guards, went to the incident place.
After reaching at incident place, while observing the dead body, mob has surrounded
all the management team members and one person from mob, shouted for beating
and the mob started man handling with all the Six members of management team,
mercilessly. Somehow all management team escaped from the mob and Unit Head
and Safety Head, got major injuries and referred to the nearest town for the
treatment.
Other team members came to main administration building and called the police for
help. Meanwhile, Sr. Officer, IR, called the Union Leaders for support and
discussion. Union Leader refused for the same and asked HR Head to come on
incident place and communicated that all the discussion/negotiation shall be done at
incident place only. After advising and requests, Union leader agreed to come for
negotiation and again Union Leader with 20 to 30 Contractual Labour came to the
Conference hall of administration building.
All the employees were in great fear and some went for lunch at 1200 noon, attended
office in civil dress, so that the villagers cannot identify them as staff employees. It
was also observed that some of the team member from Industrial Relation team went
to the other remote side of the plant and put on the green helmet. (Green Helmet is
color codification for Contractual Labour).
At main gate, although Security guards tried to stop the villagers, but all their efforts
went into the vein and they entered in the plant premises and damaged few of the
machines and office infrastructure. From management side there were only five
employees (HR Head, Technical Head, Security Head, Asst. Manager IR and Sr.
Officer IR) for negotiation with around 40 Contractual Labour and Union Leaders.
At around 1500 Hrs. after several rounds of meeting and hot discussions,
Negotiation ended on some amount and one onroll employment to the dependent of
deceased labour.
A MOU on all the agreed points prepared and signed by all the Management
representative present and Union Leaders of both the Unions and present Village
Political authorities. Sr. Officer IR, went to the mob in front of Administration
building and read the MOU, loud, for the communication of all. After that mob has
allowed the management to take the body of deceased labour out of plant premises.
FirstRanker.com - FirstRanker's Choice
1
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER-3 ? EXAMINATION ? WINTER 2018
Subject Code: 3539232 Date:10/12/2018
Subject Name: Management of Industrial Relations and Labour Laws (MIR & LL)
Time: 10:30 am To 01:30pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 Answer the following in brief
1. Retrenchment
2. Manufacturing process
3. Workers as per industrial dispute act
4. Adjudication
5. Labour Welfare
6. Strike
7. Industrial Relation
14
Q.2 [A] Explain the causes for industrial disputes and examine its impact on industrial
relations.
07
[B] Define the term trade Union. What are the objects on which general funds of the
trade union may be spent?
07
OR
[B] Elaborate the objectives of labour welfare. Explain the statutory and voluntary
labour welfare measures.
07
Q.3 [A] State the provisions of the factories act, 1948 regarding Health and Welfare. 07
[B] What is the Primary duty of an employer and contractor covered under Contract
labor Act, 1970.
07
OR
[A] What is the purpose of collective bargaining? Give the process of collective
bargaining?
07
[B] What do you mean by standing orders? State the matters to be provided in standing
order under Industrial Employment Standing Order Act, 1946
07
Q.4 [A] What are the important Supreme Court?s guidelines on the sexual harassment of
women in workplace?
07
[B] Give the definition of Discipline. Explain the procedure for disciplinary action 07
2
OR
[A] ?Workers Participation in Management is essential to industrial democracy and
Socialistic pattern of society?. In the light of the statement, discuss the role of
Workers Participation in Management.
07
[B] Explain various stages of grievance handling mechanism within an organization.
07
Q.5 AXIM Ltd. is a renowned cement manufacturing company in India. It has started its
operation in 1988 with the deployment of 150 onroll workman, 300 onroll Staff and
1800 contractual labour in various areas of the plant operation and in support
services. Plant is headed by Unit Head, Mr. Jinendra Chudiwala and HR Head Mr.
Parin Maheswari.
All 150 on roll workman and around 600 contractual labour are led by two strong
registered and recognized unions INTUC & BMS, although management has not
entered into any settlement regarding the demands related to the contractual labour,
raised by both the unions time to time. Majority of Contract Labour is being
deployed from nearby villages and working with the unit from last 10 to 12 years.
Contractor keeps on changing time to time but the same labour continued with
different contractors.
In 1996, management of AXIM Cement, has confronted major labour unrest and one
day strike in plant, mainly from the labour and workman from nearby villages. At
that time management has taken a decision to appoint some of the strong persons
from nearby villages as Security Guards in existing security contract. And after ten
years these Security Guards has become major challenge for the management as they
have also joined the union.
Incident happened on 14 April 2010 at 8:15 AM, when HR Head Mr. Parin
Maheswari was busy in preparation of strategic meeting with top management,
received a news regarding an incident in Packing Plant area. Packing plant is the
area where most of the unionized contract labour is being deployed. He immediately
called Ass. Manager, IR, Sr. Officer IR (Head IR was on Personal leave) and
Security Head into his cabin and rushed to the incident place. After reaching the
incident place, and found, one of the contractual labour working in Packing Plant as
a Housekeeping labour, while cleaning the floor, crushed by JCB Machine?s front
wheel and passed away, on the spot.
Mr. Yogindar singh tried to remove the body from incident place but packing plant
labour did not allowed him to do so and one of the Sweeper slapped Mr. Singh.
On seeing, management team, mob of contractual labour has become more violent
and started shouting, and on suggestion of one of the Works Committee member to
leave the place, all management representatives came back to the office of HR Head.
After having series of discussion on the issue, it is decided to call the rural police for
help. But at the same time, security in charge advised for not to call police and
assured that, Security guard will take the situation in control and calling police in
plant will again affect the brand value of Unit.
3
Communication regarding the incident spread in nearby villages, like a fire in open
forest and villagers, Political Authorities, Union Leaders from nearby Plants started
approaching the plant and a huge mob gathered outside the main gate, and started
burning the tyres and other objects at main gate. As still the discussion was going on,
Mechanical Head entered into the office and communicated that mob at packing
plant area is getting more and more violent by the time and demanding that Unit
Head of the plant should visit the incident place, on which HR Head & Sr. Officer
IR disagreed but on backing of Security Head, they all agreed for the visit of Unit
Head to the incident place. Four vehicles carrying, Unit Head, HR Head, Technical
Head, Security Head, Mechanical Head, Safety Head and around 10 Security
Guards, went to the incident place.
After reaching at incident place, while observing the dead body, mob has surrounded
all the management team members and one person from mob, shouted for beating
and the mob started man handling with all the Six members of management team,
mercilessly. Somehow all management team escaped from the mob and Unit Head
and Safety Head, got major injuries and referred to the nearest town for the
treatment.
Other team members came to main administration building and called the police for
help. Meanwhile, Sr. Officer, IR, called the Union Leaders for support and
discussion. Union Leader refused for the same and asked HR Head to come on
incident place and communicated that all the discussion/negotiation shall be done at
incident place only. After advising and requests, Union leader agreed to come for
negotiation and again Union Leader with 20 to 30 Contractual Labour came to the
Conference hall of administration building.
All the employees were in great fear and some went for lunch at 1200 noon, attended
office in civil dress, so that the villagers cannot identify them as staff employees. It
was also observed that some of the team member from Industrial Relation team went
to the other remote side of the plant and put on the green helmet. (Green Helmet is
color codification for Contractual Labour).
At main gate, although Security guards tried to stop the villagers, but all their efforts
went into the vein and they entered in the plant premises and damaged few of the
machines and office infrastructure. From management side there were only five
employees (HR Head, Technical Head, Security Head, Asst. Manager IR and Sr.
Officer IR) for negotiation with around 40 Contractual Labour and Union Leaders.
At around 1500 Hrs. after several rounds of meeting and hot discussions,
Negotiation ended on some amount and one onroll employment to the dependent of
deceased labour.
A MOU on all the agreed points prepared and signed by all the Management
representative present and Union Leaders of both the Unions and present Village
Political authorities. Sr. Officer IR, went to the mob in front of Administration
building and read the MOU, loud, for the communication of all. After that mob has
allowed the management to take the body of deceased labour out of plant premises.
4
[A] What is your assessment of the entire situation at AXIM Ltd.? 07
[B] What are the threats & solution of deploying contractual labour for a longer
duration, like at AXIM Cement?
07
OR
[A] How far you are convinced with the manpower ratio, and deployment of Contractual
labour from nearby villages?
07
[B] If you were in the position of HR Head, how would you have tackled the entire
situation?
07
*************
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This post was last modified on 19 February 2020