Download GTU (Gujarat Technological University) MBA (Master of Business Administration) 2018 Winter 3rs Sem 3539235 Performance Management Pm Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 3 ? EXAMINATION ? WINTER 2018
Subject Code: 3539235 Date:13/12/2018
Subject Name: Performance Management (PM)
Time: 10:30 AM To 01:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. No. Marks
Q.1 Explain Following.
1. Halo error
2. HR Audit
3. Psychological contract
4. Competency mapping
5. Performance agreement
6. Potential Appraisal
7. Any 4 objectives of performance management
14
Q.2 (a) What is performance management ? Explain the difference between
performance appraisal & performance management
07
(b) In your opinion, is performance management more successful in large
organizations than in smaller ones ?
07
OR
(b) How is performance management linked with other functions of HRM
explain.
07
Q.3 (a) What are the objectives & importance of performance planning ? 07
(b) Is performance counseling the right tool to deal with employee
dissatisfaction with pay & career decisions taken by the management ?
07
OR
Q.3 (a) What is the concept of performance monitoring ? Discuss the benefits of
the same
07
(b) ?In practice more emphasis is given to performance evaluation rather than
performance planning? critically evaluate the statements explaining the
importance of performance planning.
07
Q.4 (a) Explain in detail the concept of balance Scorecard
07
(b) Why should managers provide ongoing & frequent feedback to the
employees about their performance
07
OR
Q.4 (a) Explain in detail the modern methods of performance appraisal 07
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Page 1 of 2
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 3 ? EXAMINATION ? WINTER 2018
Subject Code: 3539235 Date:13/12/2018
Subject Name: Performance Management (PM)
Time: 10:30 AM To 01:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. No. Marks
Q.1 Explain Following.
1. Halo error
2. HR Audit
3. Psychological contract
4. Competency mapping
5. Performance agreement
6. Potential Appraisal
7. Any 4 objectives of performance management
14
Q.2 (a) What is performance management ? Explain the difference between
performance appraisal & performance management
07
(b) In your opinion, is performance management more successful in large
organizations than in smaller ones ?
07
OR
(b) How is performance management linked with other functions of HRM
explain.
07
Q.3 (a) What are the objectives & importance of performance planning ? 07
(b) Is performance counseling the right tool to deal with employee
dissatisfaction with pay & career decisions taken by the management ?
07
OR
Q.3 (a) What is the concept of performance monitoring ? Discuss the benefits of
the same
07
(b) ?In practice more emphasis is given to performance evaluation rather than
performance planning? critically evaluate the statements explaining the
importance of performance planning.
07
Q.4 (a) Explain in detail the concept of balance Scorecard
07
(b) Why should managers provide ongoing & frequent feedback to the
employees about their performance
07
OR
Q.4 (a) Explain in detail the modern methods of performance appraisal 07
Page 2 of 2
(b) Explain the Role of Training and Development in Performance Management
07
Q.5
CASE STUDY:
Ajay is an employee whose performance was more than satisfactory for
over 2 years. His work assignments were completed on time & accurately
done.
However for the last 3 months, Ajay?s work has been consistently late &
incomplete. His work also has contained an increased number of mistakes.
He does not seem to be concentrating on his work very well and often
gives vague & incomplete answers when his manager needs information
from him.
Ajay?s performance problems started about the time a new computer
system was introduced in the company. His manager has provided regular
feedback & counseling to Ajay on the problems with his assignments.
During one of the counseling sessions Ajay mentioned problem using the
new software. Ajay & his manager jointly agreed that he should take
advantage of the 2 day training session offered.
After the training session the trainer informed the manager that Ajay barely
participated in the training session & that he acted very nonchalant during
the entire 2 days.
Ajay?s performance is still not improving. He has a backlog of work which
means his assignments are often late and is impacting the work of others.
The manager has asked other employees to step in and help complete the
backlog. In addition the manager is spending a lot of time reviewing his
submissions and has found three serious errors in the past 2 weeks.
The manager is now seriously thinking of counseling Ajay in the next 3-4
weeks time
(a) Is Ajay?s performance an example of poor or marginal performance
07
(b) Does this situation meet the criteria for counselling ? Why explain in
detail?
07
OR
Q.5 (a) Are 3 or 4 weeks an appropriate amount of time to wait if t he manager
decides to counsel Ajay?
07
(b)
If you decide to counsel Ajay should you write a counseling memo ?
07
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This post was last modified on 19 February 2020