Download GTU (Gujarat Technological University) MBA (Master of Business Administration) 2016 Summer 1st Sem 2810005 Principles Of Management Pm Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 01? ? EXAMINATION ? SUMMER - 2016
Subject Code: 2810005 Date: 24/05/2016
Subject Name: Principles of Management (PM)
Time: 10.30 am to 01.30 pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. No. Select an appropriate option from given multiple choice questions: 06
Q.1 (a) Who mentioned three basic kinds of skills: technical, human and conceptual?
1. A. Abraham Maslow B. Graham Bell
C. Henry Fayol D. James Stoner
2. As per consumerism thoughts on management, customer should
A. Use the product and keep it B. Don?t use the product
C. Use the product and keep it D Use the product and throw it
3. German Sociologist Max Webber developed which theory of management?
A. LIFO B. Bureaucratic
C. Scientific D. Human
4. Contingency or Situational approach developed by
A. Edward Freeman B. F W Taylor
C. George R Terry D. None of above
5. Bhagavad-Gita is the summary of all Vedic philosophies and its arguments on management
sides focus mainly on
A. Consideration, Generosity & Concern B. The qualities of altruistic person
are- helpfulness
C. Unselfishness? & humanitarian D. All of above
6. Three basic levels of culture: artifacts, exposed values and Underlying assumptions are
mentioned by
A. Schein B. Harold Koontz
C. Mary Parker Follett D. Daniel R Gilbert Jr.
Q.1 (b) Explain the following terms/concepts
1. Self Management
2. Diversity
3. Freelance Leadership
4. Ultimate of Human Being
04
Q.1 (c) Explain on Explain Creativity and Innovation. 04
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Page 1 of 4
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 01? ? EXAMINATION ? SUMMER - 2016
Subject Code: 2810005 Date: 24/05/2016
Subject Name: Principles of Management (PM)
Time: 10.30 am to 01.30 pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. No. Select an appropriate option from given multiple choice questions: 06
Q.1 (a) Who mentioned three basic kinds of skills: technical, human and conceptual?
1. A. Abraham Maslow B. Graham Bell
C. Henry Fayol D. James Stoner
2. As per consumerism thoughts on management, customer should
A. Use the product and keep it B. Don?t use the product
C. Use the product and keep it D Use the product and throw it
3. German Sociologist Max Webber developed which theory of management?
A. LIFO B. Bureaucratic
C. Scientific D. Human
4. Contingency or Situational approach developed by
A. Edward Freeman B. F W Taylor
C. George R Terry D. None of above
5. Bhagavad-Gita is the summary of all Vedic philosophies and its arguments on management
sides focus mainly on
A. Consideration, Generosity & Concern B. The qualities of altruistic person
are- helpfulness
C. Unselfishness? & humanitarian D. All of above
6. Three basic levels of culture: artifacts, exposed values and Underlying assumptions are
mentioned by
A. Schein B. Harold Koontz
C. Mary Parker Follett D. Daniel R Gilbert Jr.
Q.1 (b) Explain the following terms/concepts
1. Self Management
2. Diversity
3. Freelance Leadership
4. Ultimate of Human Being
04
Q.1 (c) Explain on Explain Creativity and Innovation. 04
Page 2 of 4
Q.2 (a) Explain advantages and disadvantages of Planning Premises in business 07
(b) Explain Henry Fayol?s Principles of Management. Which of principles do
you observe in use in organizations to day?
07
OR
Q.2 (b) Firms in India are losing productivity because of Facebook & other social
networking sites. Office staffs are spending too long on the social
networking site. According to CII (Confederation of Indian Industry) & The
Associated Chambers of Commerce and Industry (ASSOCHAM) employees
use Facebook, Hike Messenger and LinkedIn for "time passing" and other
purposes on average, employees spend an hour a day on sites like Facebook.
This reduces productivity by approximately 12.8%. Nearly half of office
employees accessed Facebook during work time. Some 83% saw nothing
wrong in surfing at work during office hours. In many organizations social
networking sites is banned.
Question
Analyze the possible consequences for businesses in India of banning access
to social networking sites.
07
Q.3 (a) What is Managerial Effectiveness.? Explain characteristics, advantages and
limitations.
07
Q.3 (b) Explain International Management and discuss importance of Global theory of
Management.
07
OR
Q.3 (a) Explain various types of organizational structures & what factors should be
considered in organizational design?
07
Q.3 (b) Discuss various sources of recruitment and highlight features of electronic
recruitment including mobile phone android application of recruitment.
07
Q.4 (a) Write short notes on Line and Staff authority
07
Q.4 (b) Explain important role of the communication in business. Highlight impact
of video conferencing in organization.
07
OR
Q.4 (a) Explain various types of management controlling systems in business
organization
07
Q.4 (b) Silver Moon Hotels have been run by the Firdos Shroff family since the
1940s. Firdos Shroff Group, through its subsidiary companies is also into
travel and tourism, event management, and marketing services. Dina Shroff
is the present Chief Executive. Her only son and heir apparent, 18 years old
Shiraj Shroff recently died in an air crash.
Dina has now decided that her successor would be someone outside of her
family. As the CEO's position was always held by family members there has
been neither internal competition nor grooming of other managers at Silver
07
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Page 1 of 4
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 01? ? EXAMINATION ? SUMMER - 2016
Subject Code: 2810005 Date: 24/05/2016
Subject Name: Principles of Management (PM)
Time: 10.30 am to 01.30 pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. No. Select an appropriate option from given multiple choice questions: 06
Q.1 (a) Who mentioned three basic kinds of skills: technical, human and conceptual?
1. A. Abraham Maslow B. Graham Bell
C. Henry Fayol D. James Stoner
2. As per consumerism thoughts on management, customer should
A. Use the product and keep it B. Don?t use the product
C. Use the product and keep it D Use the product and throw it
3. German Sociologist Max Webber developed which theory of management?
A. LIFO B. Bureaucratic
C. Scientific D. Human
4. Contingency or Situational approach developed by
A. Edward Freeman B. F W Taylor
C. George R Terry D. None of above
5. Bhagavad-Gita is the summary of all Vedic philosophies and its arguments on management
sides focus mainly on
A. Consideration, Generosity & Concern B. The qualities of altruistic person
are- helpfulness
C. Unselfishness? & humanitarian D. All of above
6. Three basic levels of culture: artifacts, exposed values and Underlying assumptions are
mentioned by
A. Schein B. Harold Koontz
C. Mary Parker Follett D. Daniel R Gilbert Jr.
Q.1 (b) Explain the following terms/concepts
1. Self Management
2. Diversity
3. Freelance Leadership
4. Ultimate of Human Being
04
Q.1 (c) Explain on Explain Creativity and Innovation. 04
Page 2 of 4
Q.2 (a) Explain advantages and disadvantages of Planning Premises in business 07
(b) Explain Henry Fayol?s Principles of Management. Which of principles do
you observe in use in organizations to day?
07
OR
Q.2 (b) Firms in India are losing productivity because of Facebook & other social
networking sites. Office staffs are spending too long on the social
networking site. According to CII (Confederation of Indian Industry) & The
Associated Chambers of Commerce and Industry (ASSOCHAM) employees
use Facebook, Hike Messenger and LinkedIn for "time passing" and other
purposes on average, employees spend an hour a day on sites like Facebook.
This reduces productivity by approximately 12.8%. Nearly half of office
employees accessed Facebook during work time. Some 83% saw nothing
wrong in surfing at work during office hours. In many organizations social
networking sites is banned.
Question
Analyze the possible consequences for businesses in India of banning access
to social networking sites.
07
Q.3 (a) What is Managerial Effectiveness.? Explain characteristics, advantages and
limitations.
07
Q.3 (b) Explain International Management and discuss importance of Global theory of
Management.
07
OR
Q.3 (a) Explain various types of organizational structures & what factors should be
considered in organizational design?
07
Q.3 (b) Discuss various sources of recruitment and highlight features of electronic
recruitment including mobile phone android application of recruitment.
07
Q.4 (a) Write short notes on Line and Staff authority
07
Q.4 (b) Explain important role of the communication in business. Highlight impact
of video conferencing in organization.
07
OR
Q.4 (a) Explain various types of management controlling systems in business
organization
07
Q.4 (b) Silver Moon Hotels have been run by the Firdos Shroff family since the
1940s. Firdos Shroff Group, through its subsidiary companies is also into
travel and tourism, event management, and marketing services. Dina Shroff
is the present Chief Executive. Her only son and heir apparent, 18 years old
Shiraj Shroff recently died in an air crash.
Dina has now decided that her successor would be someone outside of her
family. As the CEO's position was always held by family members there has
been neither internal competition nor grooming of other managers at Silver
07
Page 3 of 4
moon Hotels for the CEO spot resulting in a deficiency of internal
candidates. With the support of the Board, Dina has hired an external firm to
lead the search process for her successor, which would consider candidates
both inside and outside the company.
Question
If you are the external firm consultant, how would you approach the
selection of the non family CEO?
Q.5 This case details the start-up and growth of a chain of restaurants in terms of
turnover and employee numbers. The vision of the founders was to quickly
build a business around a brand name and to take that business to an Initial
Public Offering (IPO). Vandana and her Board of Directors established
Archana & Co. in 1999, as a solely equity-funded (no debt) venture.
Vandana acted as managing director alongside a personnel director,
executive chef and three other non-executive directors. Natasha, an
experienced restaurateur, perceived a gap in the Gandhinagar market for a
value-for-money Chinese & Italian restaurant chain that offered a wider
choice to the customer. The concept did prove to be very successful during
the first 2 years of operation and resulted in performance quickly exceeding
company and customer expectations and all the forecasts. Vandana now had
big expansion plans for Archana & Co. To expand the business significant
debt was taken on. A significant change in the business climate, coupled
with growth management problems led to the collapse of the business.
Question
Draw the growth and development of management and financial issues.
14
OR
Q.5 Aayushi Engineering Works Limited is major industrial machineries besides
other engineering products. It has enjoyed market preference for its
machineries because of limited competition in the field. Usually there have
been more orders than what the company could supply. However, the
scenario changed quickly because of the entry of two new competitors in the
field with foreign technological collaboration. For the first time, the
company faced problem in marketing its products with usual profit margin.
Sensing the likely problem, the chief executive appointed Monica Kumar,
B.E., M.B.A. as General Manager to direct the operations of industrial
machinery division. Monica Kumar had similar assignment abroad before
coming back to India.
Monica Kumar had a discussion with the chief executive about the nature of
the problem being faced by the company so that he could fix up his priority.
The chief executive advised her to consult various heads of department to
have first hand information. However, She emphasized that the company
lacked an integrated planning system while members of the Board of
Directors insisted on introducing this in several meetings both formally and
14
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Page 1 of 4
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 01? ? EXAMINATION ? SUMMER - 2016
Subject Code: 2810005 Date: 24/05/2016
Subject Name: Principles of Management (PM)
Time: 10.30 am to 01.30 pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. No. Select an appropriate option from given multiple choice questions: 06
Q.1 (a) Who mentioned three basic kinds of skills: technical, human and conceptual?
1. A. Abraham Maslow B. Graham Bell
C. Henry Fayol D. James Stoner
2. As per consumerism thoughts on management, customer should
A. Use the product and keep it B. Don?t use the product
C. Use the product and keep it D Use the product and throw it
3. German Sociologist Max Webber developed which theory of management?
A. LIFO B. Bureaucratic
C. Scientific D. Human
4. Contingency or Situational approach developed by
A. Edward Freeman B. F W Taylor
C. George R Terry D. None of above
5. Bhagavad-Gita is the summary of all Vedic philosophies and its arguments on management
sides focus mainly on
A. Consideration, Generosity & Concern B. The qualities of altruistic person
are- helpfulness
C. Unselfishness? & humanitarian D. All of above
6. Three basic levels of culture: artifacts, exposed values and Underlying assumptions are
mentioned by
A. Schein B. Harold Koontz
C. Mary Parker Follett D. Daniel R Gilbert Jr.
Q.1 (b) Explain the following terms/concepts
1. Self Management
2. Diversity
3. Freelance Leadership
4. Ultimate of Human Being
04
Q.1 (c) Explain on Explain Creativity and Innovation. 04
Page 2 of 4
Q.2 (a) Explain advantages and disadvantages of Planning Premises in business 07
(b) Explain Henry Fayol?s Principles of Management. Which of principles do
you observe in use in organizations to day?
07
OR
Q.2 (b) Firms in India are losing productivity because of Facebook & other social
networking sites. Office staffs are spending too long on the social
networking site. According to CII (Confederation of Indian Industry) & The
Associated Chambers of Commerce and Industry (ASSOCHAM) employees
use Facebook, Hike Messenger and LinkedIn for "time passing" and other
purposes on average, employees spend an hour a day on sites like Facebook.
This reduces productivity by approximately 12.8%. Nearly half of office
employees accessed Facebook during work time. Some 83% saw nothing
wrong in surfing at work during office hours. In many organizations social
networking sites is banned.
Question
Analyze the possible consequences for businesses in India of banning access
to social networking sites.
07
Q.3 (a) What is Managerial Effectiveness.? Explain characteristics, advantages and
limitations.
07
Q.3 (b) Explain International Management and discuss importance of Global theory of
Management.
07
OR
Q.3 (a) Explain various types of organizational structures & what factors should be
considered in organizational design?
07
Q.3 (b) Discuss various sources of recruitment and highlight features of electronic
recruitment including mobile phone android application of recruitment.
07
Q.4 (a) Write short notes on Line and Staff authority
07
Q.4 (b) Explain important role of the communication in business. Highlight impact
of video conferencing in organization.
07
OR
Q.4 (a) Explain various types of management controlling systems in business
organization
07
Q.4 (b) Silver Moon Hotels have been run by the Firdos Shroff family since the
1940s. Firdos Shroff Group, through its subsidiary companies is also into
travel and tourism, event management, and marketing services. Dina Shroff
is the present Chief Executive. Her only son and heir apparent, 18 years old
Shiraj Shroff recently died in an air crash.
Dina has now decided that her successor would be someone outside of her
family. As the CEO's position was always held by family members there has
been neither internal competition nor grooming of other managers at Silver
07
Page 3 of 4
moon Hotels for the CEO spot resulting in a deficiency of internal
candidates. With the support of the Board, Dina has hired an external firm to
lead the search process for her successor, which would consider candidates
both inside and outside the company.
Question
If you are the external firm consultant, how would you approach the
selection of the non family CEO?
Q.5 This case details the start-up and growth of a chain of restaurants in terms of
turnover and employee numbers. The vision of the founders was to quickly
build a business around a brand name and to take that business to an Initial
Public Offering (IPO). Vandana and her Board of Directors established
Archana & Co. in 1999, as a solely equity-funded (no debt) venture.
Vandana acted as managing director alongside a personnel director,
executive chef and three other non-executive directors. Natasha, an
experienced restaurateur, perceived a gap in the Gandhinagar market for a
value-for-money Chinese & Italian restaurant chain that offered a wider
choice to the customer. The concept did prove to be very successful during
the first 2 years of operation and resulted in performance quickly exceeding
company and customer expectations and all the forecasts. Vandana now had
big expansion plans for Archana & Co. To expand the business significant
debt was taken on. A significant change in the business climate, coupled
with growth management problems led to the collapse of the business.
Question
Draw the growth and development of management and financial issues.
14
OR
Q.5 Aayushi Engineering Works Limited is major industrial machineries besides
other engineering products. It has enjoyed market preference for its
machineries because of limited competition in the field. Usually there have
been more orders than what the company could supply. However, the
scenario changed quickly because of the entry of two new competitors in the
field with foreign technological collaboration. For the first time, the
company faced problem in marketing its products with usual profit margin.
Sensing the likely problem, the chief executive appointed Monica Kumar,
B.E., M.B.A. as General Manager to direct the operations of industrial
machinery division. Monica Kumar had similar assignment abroad before
coming back to India.
Monica Kumar had a discussion with the chief executive about the nature of
the problem being faced by the company so that he could fix up his priority.
The chief executive advised her to consult various heads of department to
have first hand information. However, She emphasized that the company
lacked an integrated planning system while members of the Board of
Directors insisted on introducing this in several meetings both formally and
14
Page 4 of 4
informally. After joining as General Manager, Monica Kumar got briefings
from the heads of all departments. She asked all heads to identify major
problems and issues concerning them. The marketing manager indicated that
in order to achieve higher sales, She needed more sales support. Sales people
had no central organization to provide sales support nor was there a generous
budget for demonstration teams which could be sent to customers to win
business.
The production manager complained about the old machines and equipments
used in manufacturing. Therefore, cost of production was high but without
corresponding quality. While competitors had better equipments and
machinery, Aayushi Engineering had neither replaced its age-old plant nor
reconditioned it. Therefore to reduced the cost, it was essential to automate
production lines by installing new equipment. However, a principal scientist
in R&D indicated on one day that the director of R&D, though very nice in
his approach, did not emphasize on short-term research projects, which could
easily increase production efficiency by at least 20 per cent within a very
short period without any major capital outlay.
Questions
(1) Discuss the nature and characteristics of the problems in this case.
(2) What steps should be taken by Monica Kumar to overcome these
problems?
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This post was last modified on 19 February 2020