Download PTU MBA 2020 March 1st Sem Organisational Behaviour Question Paper

Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) ) MBA (Master of Business Administration) 2020 March 1st Sem Organisational Behaviour Previous Question Paper

1 | M-49002 (S13)-1601

Roll No. Total No. of Pages : 02
Total No. of Questions : 15
MBA (2016 to 2017) (Sem.?1)
ORGANISATIONAL BEHAVIOUR
Subject Code : MBA-102
M.Code : 49002
Time : 3 Hrs. Max. Marks : 60

INSTRUCTIONS TO CANDIDATES :
1. SECTION-A contains SIX questions carrying FIVE marks each and students has
to attempt any FOUR questions.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student has to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consist of ONE Case Study carrying EIGHT
marks.

SECTION-A
1. Discuss the determinants of personality.
2. Discuss the leadership effectiveness model.
3. Explain the perceptual process.
4. Discuss various factors influencing job satisfaction.
5. Describe the business ethics.
6. What are the various types of stress an employee faces during its work environment?

SECTION-B
UNIT-I
7. Define Organizational Behaviour. Outline the challenges and opportunities for OB
practitioners in today?s culturally diverse organizations.
8. How we consider the understanding of perception is important? Explain it with the
process of perception formation.
UNIT-II
9. Describe the principal leadership styles usually adopted in management of business.
What is the process of effective leadership?
10. Compare job enrichment, job enlargement and job rotation as motivational strategies.
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1 | M-49002 (S13)-1601

Roll No. Total No. of Pages : 02
Total No. of Questions : 15
MBA (2016 to 2017) (Sem.?1)
ORGANISATIONAL BEHAVIOUR
Subject Code : MBA-102
M.Code : 49002
Time : 3 Hrs. Max. Marks : 60

INSTRUCTIONS TO CANDIDATES :
1. SECTION-A contains SIX questions carrying FIVE marks each and students has
to attempt any FOUR questions.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student has to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consist of ONE Case Study carrying EIGHT
marks.

SECTION-A
1. Discuss the determinants of personality.
2. Discuss the leadership effectiveness model.
3. Explain the perceptual process.
4. Discuss various factors influencing job satisfaction.
5. Describe the business ethics.
6. What are the various types of stress an employee faces during its work environment?

SECTION-B
UNIT-I
7. Define Organizational Behaviour. Outline the challenges and opportunities for OB
practitioners in today?s culturally diverse organizations.
8. How we consider the understanding of perception is important? Explain it with the
process of perception formation.
UNIT-II
9. Describe the principal leadership styles usually adopted in management of business.
What is the process of effective leadership?
10. Compare job enrichment, job enlargement and job rotation as motivational strategies.
2 | M-49002 (S13)-1601

UNIT-III
11. Explain the concept and nature of Decision making. Outline the Decision making process
in the organizations.
12. What do you mean by group? Discuss the theory of group formation.
UNIT-IV
13. Power comes with Authority and responsibility, what are the various power tactics uses
by the Organizational leaders to successful implementation of organizations goals?
14. What are the various determinants to the Organizational culture? What is the role of top
management in the culture creation?

SECTION-C
15. Case Study :
Peoples need?s change as their circumstances and life demands change. Therefore, Spark
ltd. implemented a Mass Career Customization (MCC) program as a way to motivate
talented women and men to remain in the workforce. Rather than being stuck with the
pressure of a career ladder, Spark ltd. employees may move up, down, or across what is a
career lattice, depending on their life goals. The MCC concept worked wonders for Spark
ltd. tax accountant Sachin, who was frustrated by the very long hours that cut into time
with his four- year-old daughter. With support of his senior manager and two of Spark
ltd?s partners, Sachin shifted gears and began telecommuting four days each week. Career
customization is especially good in meeting the needs of millennials who want more
work-life balance, young parents like Sachin who want more time with children, and
boomers who are easing into retirement. The key to the success to MCC arrangements is
a win-win outcome of positive social exchanges. At the center of the concepts is the
employee?s life goal(s). What do you want most? The answer to that question is the key
to Spark ltd?s MCC program, as each employee?s lattice is nailed together by
twice-a-year evaluations that consider career targets and larger life goals. Answering that
question is a key to the Spark ltd. program, and shows how the firm focuses on and
appreciates its people.
Questions :
1. Because of the recession, Spark ltd. (and other companies) may not be able to offer
significant financial incentives to motivate employees. What kind of non-financial
incentives could it offer in order to attract new talent, and to prevent current staff
from defecting?
2. How could Spark ltd. use the idea of eustress to motivate employees?

NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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This post was last modified on 22 March 2020