Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) ) MBA (Master of Business Administration) 2020 March 4th Sem 71397 Industrial Relations And Labour Laws Previous Question Paper
Roll No. Total No. of Pages : 03
Total No. of Questions : 15
MBA (2016 to 2017) (Sem.?4)
INDUSTRIAL RELATIONS AND LABOUR LAWS
Subject Code : MBA-968
M.Code : 71397
Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
1. SECTION-A contains SIX questions carrying FIVE marks each and students has
to attempt any FOUR questions.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student has to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consist of ONE Case Study carrying EIGHT
marks.
SECTION-A
Write short notes on :
1) Define Industrial Relations.
2) Who can be an office bearer of a trade union?
3) Differentiate between conciliation and arbitration.
4) Define collective bargaining.
5) What is Strike?
6) Define Factory.
SECTION-B
UNIT-I
7) Explain the theories of Industrial Relations.
8) Explain the procedure for registration of a trade union.
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1 | M-71397 (S13)-2130
Roll No. Total No. of Pages : 03
Total No. of Questions : 15
MBA (2016 to 2017) (Sem.?4)
INDUSTRIAL RELATIONS AND LABOUR LAWS
Subject Code : MBA-968
M.Code : 71397
Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
1. SECTION-A contains SIX questions carrying FIVE marks each and students has
to attempt any FOUR questions.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student has to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consist of ONE Case Study carrying EIGHT
marks.
SECTION-A
Write short notes on :
1) Define Industrial Relations.
2) Who can be an office bearer of a trade union?
3) Differentiate between conciliation and arbitration.
4) Define collective bargaining.
5) What is Strike?
6) Define Factory.
SECTION-B
UNIT-I
7) Explain the theories of Industrial Relations.
8) Explain the procedure for registration of a trade union.
2 | M-71397 (S13)-2130
UNIT-II
9) Define Grievance. Explain the procedure for redressal of grievances.
10) What are the major causes of industrial disputes?
UNIT-III
11) Explain the process of collective bargaining.
12) Explain various forms of Worker?s Participation in Management and discuss their impact
on industrial relations.
UNIT-IV
13) Make a comparative analysis of industrial relations in UK and USA.
14) Discuss the statutory machinery for handling industrial disputes in India.
SECTION-C
15) Read the following case and answer the questions given below :
In a Bangalore based electrical company, it was a festive day for all the 700 plus
employees. Festoons were strung all over, banners were put up; banana trunks and leaves
adorned the factory gate, instead of the usual red flags; and loud speakers were blaring
kannada film songs. It was the day the employees chose a celebrate Kannada
Rajyothsava, annual feature of all Karnataka based organisations. The function was to
start at 4 p.m. and everybody was eagerly waiting for the big event to take place. But the
event, budgeted at Rs. 1,00,000/- did not take place. At round 2 p.m. there was a ghastly
accident in the machine shop.- Murthy was caught in the vertical turret lathe and was
wounded fatally. His end came in the ambulance on the way to hospital.
Luckily for the management, the accident took place of a Saturday. The next day was a
weekly holiday and this helped the tension to diffuse to a large extent. The funeral of the
deceased took place on Sunday without any hitch. The management hoped that thing
would be normal on Monday morning.
But the hope was belied. The workers refused to resume work. Again the management
approached the union for help. Union leaders advised the workers to resume work in all
departments except in the machine shop, and the suggestion was accepted by all.
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1 | M-71397 (S13)-2130
Roll No. Total No. of Pages : 03
Total No. of Questions : 15
MBA (2016 to 2017) (Sem.?4)
INDUSTRIAL RELATIONS AND LABOUR LAWS
Subject Code : MBA-968
M.Code : 71397
Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
1. SECTION-A contains SIX questions carrying FIVE marks each and students has
to attempt any FOUR questions.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student has to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consist of ONE Case Study carrying EIGHT
marks.
SECTION-A
Write short notes on :
1) Define Industrial Relations.
2) Who can be an office bearer of a trade union?
3) Differentiate between conciliation and arbitration.
4) Define collective bargaining.
5) What is Strike?
6) Define Factory.
SECTION-B
UNIT-I
7) Explain the theories of Industrial Relations.
8) Explain the procedure for registration of a trade union.
2 | M-71397 (S13)-2130
UNIT-II
9) Define Grievance. Explain the procedure for redressal of grievances.
10) What are the major causes of industrial disputes?
UNIT-III
11) Explain the process of collective bargaining.
12) Explain various forms of Worker?s Participation in Management and discuss their impact
on industrial relations.
UNIT-IV
13) Make a comparative analysis of industrial relations in UK and USA.
14) Discuss the statutory machinery for handling industrial disputes in India.
SECTION-C
15) Read the following case and answer the questions given below :
In a Bangalore based electrical company, it was a festive day for all the 700 plus
employees. Festoons were strung all over, banners were put up; banana trunks and leaves
adorned the factory gate, instead of the usual red flags; and loud speakers were blaring
kannada film songs. It was the day the employees chose a celebrate Kannada
Rajyothsava, annual feature of all Karnataka based organisations. The function was to
start at 4 p.m. and everybody was eagerly waiting for the big event to take place. But the
event, budgeted at Rs. 1,00,000/- did not take place. At round 2 p.m. there was a ghastly
accident in the machine shop.- Murthy was caught in the vertical turret lathe and was
wounded fatally. His end came in the ambulance on the way to hospital.
Luckily for the management, the accident took place of a Saturday. The next day was a
weekly holiday and this helped the tension to diffuse to a large extent. The funeral of the
deceased took place on Sunday without any hitch. The management hoped that thing
would be normal on Monday morning.
But the hope was belied. The workers refused to resume work. Again the management
approached the union for help. Union leaders advised the workers to resume work in all
departments except in the machine shop, and the suggestion was accepted by all.
3 | M-71397 (S13)-2130
Two weeks went by, nobody entered the machine shop, though work in other places
resumed. Union leaders came with a new idea to the management - to perform a pooja to
ward off any evil that had fallen on the lathe. The management accepted the idea and
pooja was performed in the machine shop for about five hours commencing early in the
morning. This helped to some extent. The workers started operations on all other
machines in the machine shop except on the fateful lathe. It took two full months and a
lot of persuasions from the union leaders for the workers to switch on the lathe.
The crisis was blown over, thanks to the responsible role played by the union leaders and
their fellow workers. Neither the management nor the workers wish that such an incident
should recur.
Murthy was not covered under the ESI Act, Management had to pay compensation. Age
and experience of the victim were taken into account to arrive at Rs. 1,87,000/- which
was the amount to be payable to the wife of the deceased. To this was added Rs.
2,50,000/- at the intervention of the union leaders. In addition, the widow was paid a
gratuity and a monthly pension of Rs. 4300/-. And nobody's wages were cut for the days
not worked. Murthy death witnessed an unusual behaviour on the part of the workers and
their leaders, and magnanimous gesture from the management.
Questions:
a. Analyse the situation in the case.
b. In view of the above case, comment upon the need for labour laws.
NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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This post was last modified on 22 March 2020