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Code No: 723AK
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R15
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD
MBA III Semester Examinations, June/July-2018
PERFORMANCE MANAGEMENT
Time: 3hours
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Max.Marks:75
Note: This question paper contains two parts A and B.
Part A is compulsory which carries 25 marks. Answer all questions in Part A. Part B consists of 5 Units. Answer any one full question from each unit. Each question carries 10 marks and may have a, b, c as sub questions.
PART - A 5 × 5 Marks = 25
- a) What are the characteristics of Performance Management. [5]
- b) What are the implications for addressing performance related problems? [5]
- c) Explain steps in ‘coaching process'. [5]
- d) What are the reasons for introducing contingent pay plans? [5]
- e) Enumerate the uses of job analysis in human resource management. [5]
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PART - B 5 × 10 Marks = 50
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- Explain the concept of a 'mission statement' and describe the essential components of a good mission statement. [10]
OR
What are the important prerequisites needed before a performance management system is implemented? [10] - Explain how to deal with potential disagreements involved with different sources in evaluating the performance of the POOR employee? [10]
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What are employees' and supervisors' key roles and responsibilities in implementing the performance management system? [10] - What are the various purposes that are served with performance review meetings and also discuss the various types of meetings that can be conducted? [10]
OR
Describe the importance and benefits of including a developmental plan as part of the performance management system. [10] - What are the various types of teams and how different types of teams require different types of performance measurements? [10]
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OR
Describe how contingent pay plans can help to improve employee motivation and performance. [10] - Define benchmarking. Explain in detail what happens if the organization does not meet its benchmarks. [10]
OR
What is Six Sigma? Discuss in detail how Six Sigma can be applied to human resources. [10]
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