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Download UOC (University of Calicut) M.Com (Master of Commerce) Management Science (Important Questions)

This post was last modified on 26 December 2019

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MULTIPLE CHOICE QUESTIONS ON MANAGEMENT SCIENCE

  1. The term “Operation Research” was coined by :
    1. Mc Closky and Trefthen
    2. --- Content provided by FirstRanker.com ---

    3. Arthur Clark
    4. Churchman, Ackoff and Arnoff
    5. George B Dantzig
  2. Management Science came into existence in a ................. context.
    1. Business
    2. --- Content provided by FirstRanker.com ---

    3. Academic
    4. Military
    5. Religious
  3. By the beginning of ................., the industries in USA realised the importance of Management Science in solving business and management problems.
    1. 1930s
    2. --- Content provided by FirstRanker.com ---

    3. 1940s
    4. 1950s
    5. 1960s
  4. In India, Operations Research came into existence in the year ............
    1. 1940
    2. --- Content provided by FirstRanker.com ---

    3. 1947
    4. 1949
    5. 1950
  5. In India, first Operations Research unit was set up at .................
    1. Regional Research Laboratory, Hyderabad
    2. --- Content provided by FirstRanker.com ---

    3. Indian Statistical Institute, Kolkotha
    4. Indian Institute of Science and Technology, Bengaluru
    5. Indian Institute of Science and Technology, Mohali
  6. In India, first Operations Research application was made by .................
    1. Pranab K Sen
    2. --- Content provided by FirstRanker.com ---

    3. Prof. Mahalonobis
    4. Samarendra Nath Roy
    5. Raghu Raj Bahadur
  7. Operations Research Society of India was formed in the year ............
    1. 1950
    2. --- Content provided by FirstRanker.com ---

    3. 1955
    4. 1957
    5. 1960
  8. Who defined Operations Research as "the art of giving bad answers to problems which otherwise have worse answers"?
    1. H M Wagner
    2. --- Content provided by FirstRanker.com ---

    3. H A Taha
    4. T L Saaty
  9. ................. defined Operations Research as "the art of winning wars without actually fighting."
    1. H M Wagner
    2. H A Taha
    3. --- Content provided by FirstRanker.com ---

    4. T L Saaty
    5. Arthur Clark
  10. Operations Research is a very powerful tool for .................
    1. Operations
    2. Research
    3. --- Content provided by FirstRanker.com ---

    4. Decision making
    5. None of these
  11. Who defined Operations Research as scientific approach to problem solving for executive management.
    1. E L Arnoff
    2. H M Wagner
    3. --- Content provided by FirstRanker.com ---

    4. Churchman
    5. None of these
  12. The term "Operations Research” was coined in the year .................
    1. 1930
    2. 1940
    3. --- Content provided by FirstRanker.com ---

    4. 1950
    5. 1960
  13. The innovative science of Operations Research was discovered during .................
    1. Civil war
    2. World war I
    3. --- Content provided by FirstRanker.com ---

    4. World war II
    5. Industrial Revolution
  14. Operations Research has the characteristic that it is done by a team of .................
    1. Scientists
    2. Mathematicians
    3. --- Content provided by FirstRanker.com ---

    4. Academicians
    5. Politicians
  15. Operations Research emphasises on the overall approach to the system. This characteristic of Operations Research is often referred to as .................
    1. System orientation
    2. System approach
    3. --- Content provided by FirstRanker.com ---

    4. Inter-disciplinary
    5. Team approach
  16. Operations Research cannot give perfect ................. to the problem.
    1. Answers
    2. Solutions
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. Decisions
  17. ................ models involve the allocation of resources to activities in such a way that some measure of effectiveness is optimised.
    1. Sequencing
    2. Allocation
    3. --- Content provided by FirstRanker.com ---

    4. Queuing theory
    5. Decision theory
  18. In ................. models, everything is defined and the results are certain.
    1. Probabilistic
    2. Deterministic
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  19. ................ models involve more risks and uncertainties.
    1. Probabilistic
    2. Deterministic
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  20. ................ models are obtained by enlarging or reducing the size of the items.
    1. Iconic models
    2. Analogue models
    3. --- Content provided by FirstRanker.com ---

    4. Symbolic models
    5. None of these
  21. The word ................. may be defined as some actions that we apply to some problems or hypothesis.
    1. Research
    2. Operations
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  22. ................ are representations of reality.
    1. Phases
    2. Models
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  23. ................ are called mathematical models.
    1. Iconic models
    2. Symbolic models
    3. --- Content provided by FirstRanker.com ---

    4. Analogue models
    5. None of these
  24. Probabilistic models are also called .................
    1. Deterministic models
    2. Dynamic models
    3. --- Content provided by FirstRanker.com ---

    4. Stochastic models
    5. None of these
  25. ................ models assume that the values of the variables do not change with time during a particular period.
    1. Dynamic
    2. Static
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  26. ................ models consider time as one of the important variable.
    1. Dynamic
    2. Static
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  27. ................ may be defined as a method of determining an optimal program of interdependent activities in view of available resources.
    1. Goal programming
    2. Linear programming
    3. --- Content provided by FirstRanker.com ---

    4. Decision making
    5. None of these
  28. ................ are expressed in the form of equations
    1. Objectives
    2. Constraints
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  29. If there are more than one optimal solutions for the decision variables, the solution is .................
    1. Infeasible
    2. Unbounded
    3. --- Content provided by FirstRanker.com ---

    4. Alternative
    5. None of these
  30. Dual of the dual is a .................
    1. Dual
    2. Primal
    3. --- Content provided by FirstRanker.com ---

    4. Alternative
    5. None of these
  31. The quantitative approach to decision analysis is a .................
    1. Logical approach
    2. Rational approach
    3. --- Content provided by FirstRanker.com ---

    4. Scientific approach
    5. All of the above
  32. A model is a .................
    1. An essence of reality
    2. An approximation
    3. --- Content provided by FirstRanker.com ---

    4. An idealisation
    5. All of the above
  33. The dummy source/destination in a transportation problem is added to .................
    1. Satisfy rim constraints
    2. Prevent solution from becoming degenerate
    3. --- Content provided by FirstRanker.com ---

    4. Ensure total cost does not exceed a limit
    5. None of the above
  34. The solution to a transportation problem with 'm' rows and 'n' columns is feasible if the number of positive allocations are:
    1. m + n
    2. m x n
    3. --- Content provided by FirstRanker.com ---

    4. m + n - 1
    5. m + n + 1
  35. The method used for solving an assignment problem is:
    1. Reduced matrix method
    2. MODI method
    3. --- Content provided by FirstRanker.com ---

    4. Hungarian method
    5. None of these
  36. An assignment problem can be solved by .................
    1. Simplex method
    2. Transportation method
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  37. For salesman who has to visit 'n' cities, which of the following are the ways of his tour plans:
    1. n!
    2. (n+1)!
    3. --- Content provided by FirstRanker.com ---

    4. (n-1)!
    5. n
  38. The assignment problem is:
    1. Requires that only one activity be assigned to each resource
    2. Is a special case of transportation problem
    3. --- Content provided by FirstRanker.com ---

    4. Can be used to maximise resource
    5. All the above
  39. The Hungarian method for solving an assignment problem can also be used to solve:
    1. A transportation problem
    2. A travelling salesman problem
    3. --- Content provided by FirstRanker.com ---

    4. A linear programming problem
    5. Both a and b
  40. All the parameters in the linear programming model are assumed to be .................
    1. Variables
    2. Constraints
    3. --- Content provided by FirstRanker.com ---

    4. Functions
    5. None of these
  41. Graphic method can be applied to solve a liner programming problem when there are only ................. variables
    1. A one
    2. Two
    3. --- Content provided by FirstRanker.com ---

    4. Three
    5. More than three
  42. If the feasible region of a linear programming problem is empty, the solution is .................
    1. Unbounded
    2. Infeasible
    3. --- Content provided by FirstRanker.com ---

    4. Infeasible
    5. Alternative
  43. The variables whose coefficient vectors are unit vectors, are called .................
    1. Unit variables
    2. Basic variables
    3. --- Content provided by FirstRanker.com ---

    4. Non-basic variables
    5. None of these
  44. Any column or row of a simplex table is known as .................
    1. Key column
    2. Key row
    3. --- Content provided by FirstRanker.com ---

    4. Vector
    5. None of these
  45. ................ is considered as the pioneer of Linear Programming Technique.
    1. churchman
    2. D W Miller
    3. --- Content provided by FirstRanker.com ---

    4. James Lundy
    5. George B Dantzig
  46. A minimisation problem can be connected into maximisation problem by changing the signs of coefficients in the .................
    1. Constraints
    2. Objectives
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  47. In an LPP, if the solution of a variable can be made infinitely large without violating the constraints, then the solution is .................
    1. Infeasible
    2. Alternative
    3. --- Content provided by FirstRanker.com ---

    4. Unbounded
    5. Unique
  48. In maximisation cases, ................. are assigned to the artificial variables as their coefficients in the ................. function.
    1. + m
    2. - m
    3. --- Content provided by FirstRanker.com ---

    4. 0
    5. None of these
  49. In simplex method, we add ................. in the case of constraints with sign "="
    1. Surplus variable
    2. Artificial variable
    3. --- Content provided by FirstRanker.com ---

    4. Slack variable
    5. None of these
  50. In simplex method, ................. should be selected when there is tie between slack/surplus variable and decision variable.
    1. Slack variable
    2. Decision variable
    3. --- Content provided by FirstRanker.com ---

    4. Surplus variable
    5. None of these
  51. When at least one of the basic variables is zero, then the basic feasible solution to a Linear Programming Problem is said to be .................
    1. Infeasible
    2. Unbounded
    3. --- Content provided by FirstRanker.com ---

    4. Degenerate
    5. Non-degenerate
  52. In Linear Programming Problem, degeneracy occurs in ................. stages.
    1. One
    2. Two
    3. --- Content provided by FirstRanker.com ---

    4. Three
    5. Four
  53. Every Linear Programming Problem is related to another Linear Programming Problem, called .................
    1. Primal
    2. Dual
    3. --- Content provided by FirstRanker.com ---

    4. Non-linear Programming
    5. None of these
  54. In a maximisation assignment problem, the objective is to maximise .................
    1. Profit
    2. Cost
    3. --- Content provided by FirstRanker.com ---

    4. Optimisation
    5. None of these
  55. Operations Research does not give perfect solution to a problem, but it helps to improve the ................. of the solution.
    1. Quality
    2. Clarity
    3. --- Content provided by FirstRanker.com ---

    4. Look
    5. None of these
  56. Operations Research makes a ................. attack on complex problems to arrive at optimal solution.
    1. Scientific
    2. Systematic
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  57. Operations Research uses models to help the management in determining its ................. scientifically.
    1. Policies
    2. Actions
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  58. Operations Research is a .................
    1. Science
    2. Art
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  59. ................ deals with making sound decisions under conditions of certainty, risk and uncertainty.
    1. Game theory
    2. Network analysis
    3. --- Content provided by FirstRanker.com ---

    4. Decision theory
    5. None of these
  60. ................ deals with the concepts such as critical path, float, events, etc.
    1. Game theory
    2. Decision theory
    3. --- Content provided by FirstRanker.com ---

    4. Queuing theory
    5. Network analysis
  61. ................ is used to imitate an operation prior to actual performance.
    1. Inventory control
    2. Simulation
    3. --- Content provided by FirstRanker.com ---

    4. Game theory
    5. Integrated Production Model
  62. ................ is concerned with determination of the most economic replacement policy.
    1. Probabilistic programming
    2. Linear programming
    3. --- Content provided by FirstRanker.com ---

    4. Search theory
    5. Replacement theory
  63. The O R technique which helps in minimising total waiting and service cost is:
    1. Game theory
    2. Queuing theory
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. Decision theory
  64. Linear Programming technique is a:
    1. Constrained optimisation technique
    2. Technique for economic allocation of resources
    3. --- Content provided by FirstRanker.com ---

    4. Mathematical technique
    5. All of the above
  65. A constraint in a Linear Programming Model restricts:
    1. Value of objective function
    2. Value of decision variable
    3. --- Content provided by FirstRanker.com ---

    4. Use of available resources
    5. All of the above
  66. Before formulating a formal LP model, it is better to:
    1. Verbally identify decision variables
    2. Express the objective function in words
    3. --- Content provided by FirstRanker.com ---

    4. Express each constraint in words
    5. All of the above
  67. Linear Programming Technique helps to find an optimal use of:
    1. Machine
    2. Money
    3. --- Content provided by FirstRanker.com ---

    4. Manpower
    5. All of the above
  68. Which of the followings is an assumption of Linear Programming Technique?
    1. Divisibility
    2. Additivity
    3. --- Content provided by FirstRanker.com ---

    4. Proportionality
    5. All of the above
  69. Which of the following is true with regard to a Linear Programming Model?
    1. No guarantee to get integer valued solution
    2. The relationship among decision variables is liner
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of the these
  70. The graphical method if LPP uses:
    1. Linear equations
    2. Constraint equations
    3. --- Content provided by FirstRanker.com ---

    4. Objective function
    5. All of the above
  71. Constraints in an LPP are treated as active, if they:
    1. Do not consume all the available resources at optimality
    2. Represent optimal solution
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  72. While solving a LPP graphically, the area bounded by constraints is called .................
    1. Feasible region
    2. Infeasible region
    3. --- Content provided by FirstRanker.com ---

    4. Unbounded region
    5. None of these
  73. While solving an LPP, infeasibility may be removed by:
    1. Removing a variable
    2. Removing a constraint
    3. --- Content provided by FirstRanker.com ---

    4. Adding a variable
    5. Adding a constraint
  74. ................ variables are fictitious and cannot have any physical meaning.
    1. Slack variables
    2. Surplus variables
    3. --- Content provided by FirstRanker.com ---

    4. Artificial variables
    5. Decision variables
  75. An optimal solution is considered as the ................. among the feasible solutions.
    1. Worst
    2. Best
    3. --- Content provided by FirstRanker.com ---

    4. Ineffective
    5. None of these
  76. ................ method is used to solve an assignment problem.
    1. American method
    2. Hungarian method
    3. --- Content provided by FirstRanker.com ---

    4. German method
    5. British method
  77. The allocated cells in the transportation table are called .................
    1. Occupied cells
    2. Empty cells
    3. --- Content provided by FirstRanker.com ---

    4. Unoccupied cells
    5. None of these
  78. In transportation Problems, VAM stands for .................
    1. Value Addition Method
    2. Vogel's Approximation Method
    3. --- Content provided by FirstRanker.com ---

    4. Virgenean Approximation Method
    5. None of these
  79. Initial feasible solution to a transportation Problem can be found out by .................
    1. VAM
    2. MODI Method
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  80. ................ is applied to determine optimal solution.
    1. NWCR
    2. VAM
    3. --- Content provided by FirstRanker.com ---

    4. MODI Method
    5. None of these
  81. A Transportation Problem is said to be unbalanced when total supply is not equal to .................
    1. Total cost
    2. Total demand
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  82. For a minimisation Transportation Problem, the objective is to minimise:
    1. Profit
    2. Cost
    3. --- Content provided by FirstRanker.com ---

    4. Solution
    5. None of these
  83. ................ is an important Operations Research Technique to analyse the queuing behaviour.
    1. Game theory
    2. Waiting line theory
    3. --- Content provided by FirstRanker.com ---

    4. Decision theory
    5. Simulation
  84. An organisation chart is an example of .................
    1. Iconic model
    2. Mathematical model
    3. --- Content provided by FirstRanker.com ---

    4. Analogue model
    5. None of these
  85. ................ model is a map which indicates roads, highways, towns and inter-relationships
    1. Iconic model
    2. Analogue model
    3. --- Content provided by FirstRanker.com ---

    4. Mathematical model
    5. None of these
  86. Operations Research techniques help to find ................. solution.
    1. Feasible solution
    2. Infeasible solution
    3. --- Content provided by FirstRanker.com ---

    4. Optimal solution
    5. None of these
  87. Operations Research Techniques involves ................. approach.
    1. Team approach
    2. Critical approach
    3. --- Content provided by FirstRanker.com ---

    4. Individual approach
    5. None of these
  88. A LPP model doesnot contain:
    1. Decision
    2. Constraints
    3. --- Content provided by FirstRanker.com ---

    4. Feasible solution
    5. Spread Sheet
  89. Straight lines shown in a linear programming graph indicates .................
    1. Objective function
    2. Constraints
    3. --- Content provided by FirstRanker.com ---

    4. Points
    5. All of the above
  90. Non-negativity constraints are written as .................
    1. Equality
    2. Non-equality
    3. --- Content provided by FirstRanker.com ---

    4. Greater than or equal to
    5. Less than or equal to
  91. PERT stand for:
    1. Performance Evaluation Review Technique
    2. Programme Evaluation Review Technique
    3. --- Content provided by FirstRanker.com ---

    4. Programme Evaluation Research Technique
    5. None of these
  92. An activity which must be completed before commencement of one or more other activities is called .................
    1. Successor activity
    2. Predecessor activity
    3. --- Content provided by FirstRanker.com ---

    4. Dummy activity
    5. None of these
  93. In network diagram, events are commonly represented by .................
    1. Arrows
    2. Nodes
    3. --- Content provided by FirstRanker.com ---

    4. Triangles
    5. None of these
  94. ................ is activity oriented network diagram.
    1. CPM
    2. PERT
    3. --- Content provided by FirstRanker.com ---

    4. Histogram
    5. Ogive
  95. ................ is an event oriented network diagram.
    1. CPM
    2. PERT
    3. --- Content provided by FirstRanker.com ---

    4. Histogram
    5. Ogive
  96. An activity which does not consume either resource or time is called .................
    1. Predecessor activity
    2. Successor activity
    3. --- Content provided by FirstRanker.com ---

    4. Dummy activity
    5. Terminal activity
  97. ................ is a series of activities related to a project.
    1. Network
    2. Transportation Model
    3. --- Content provided by FirstRanker.com ---

    4. Assignment model
    5. None of these
  98. An event which represents the beginning of more than one activity is a :
    1. Merge event
    2. Net event
    3. --- Content provided by FirstRanker.com ---

    4. Burst event
    5. None of these
  99. Activities lying on critical path are called .................
    1. Critical activities
    2. Non-critical activities
    3. --- Content provided by FirstRanker.com ---

    4. Dummy activities
    5. None of these
  100. Activities that cannot be started until one or more of the other activities are completed, are called .................
    1. Dummy activities
    2. Initial activities
    3. --- Content provided by FirstRanker.com ---

    4. Successor activities
    5. Predecessor activities
  101. ................ is the sequence of activities which determines the total project duration.
    1. Critical path
    2. Network
    3. --- Content provided by FirstRanker.com ---

    4. Non-critical activities
    5. None of these
  102. PERT emphasises on .................
    1. Activity
    2. Time
    3. --- Content provided by FirstRanker.com ---

    4. Cost
    5. None of these
  103. ................ is the duration by which an activity can be delayed without delaying the completion of the project.
    1. Earliest Start Time
    2. Earliest Finish Time
    3. --- Content provided by FirstRanker.com ---

    4. Latest Start Time
    5. Latest Finish Time
  104. The EST + activity duration = .................
    1. Earliest Finish Time
    2. Latest Start Time
    3. --- Content provided by FirstRanker.com ---

    4. Latest Finish Time
    5. None of these
  105. ................ is the latest time by which an activity can be finished without delaying the completion of the project.
    1. LST
    2. LFT
    3. --- Content provided by FirstRanker.com ---

    4. EFT
    5. EST
  106. ................ is a scheme or design of something intended to do.
    1. Network
    2. Float
    3. --- Content provided by FirstRanker.com ---

    4. Project
    5. Program
  107. In a network diagram, activity is denoted by .................
    1. Node
    2. Arrow
    3. --- Content provided by FirstRanker.com ---

    4. Triangle
    5. None of these
  108. ................ is the duration by which an activity can be delayed without delaying the project.
    1. Slack
    2. Total float
    3. --- Content provided by FirstRanker.com ---

    4. Both a and b
    5. None of these
  109. The maximise criteria is .................
    1. Optimistic
    2. Pessimistic
    3. --- Content provided by FirstRanker.com ---

    4. Neutral
    5. None of these
  110. Decision making under certainty refers to ................. situation.
    1. Deterministic
    2. Probabilistic
    3. --- Content provided by FirstRanker.com ---

    4. Competitive
  111. ................ is known as father of game theory.
    1. Von Neumann
    2. A K Erlang
    3. George b Dantzig
    4. --- Content provided by FirstRanker.com ---

    5. Arnoff
  112. Which of the following is an assumption of game theory?
    1. The players act rationally and intelligently
    2. Each payer has a finite set of possible courses of action
    3. The players attempt to maximise gains or minimises losses
    4. --- Content provided by FirstRanker.com ---

    5. All of the above
  113. Each participant of the game is called .................
    1. Strategist
    2. Winner
    3. Player
    4. --- Content provided by FirstRanker.com ---

    5. Loser
  114. The outcome of a game is known as .................
    1. Profit
    2. Loss
    3. Pay off
    4. --- Content provided by FirstRanker.com ---

    5. None of these
  115. A matrix which shows the gains and losses resulting from moves and counter moves is called .................
    1. Cost matrix
    2. Pay off matrix
    3. Both a and b
    4. --- Content provided by FirstRanker.com ---

    5. None of these
  116. When all the players of the game follow their optimal strategies, then the expected pay off of the game is called .................
    1. Gain of the game
    2. Loss of the game
    3. Value of the game
    4. --- Content provided by FirstRanker.com ---

    5. None of these
  117. The position in the pay off matrix where the maximin coincides with the minimax.
    1. Saddle point
    2. Break even point
    3. Pivot point
    4. --- Content provided by FirstRanker.com ---

    5. None of the above
  118. A game is said to be fair if the value of the game is .................
    1. One
    2. Two
    3. Three
    4. --- Content provided by FirstRanker.com ---

    5. Zero
  119. In a ................. game the amounts won by all winners together is equal to the sum of the amounts lost by all losers together.
    1. Non-zero sum game
    2. Zero sum game
    3. Rectangular game
    4. --- Content provided by FirstRanker.com ---

    5. None of these
  120. Which of the following method is used to solve mixed strategy problems:
    1. Probability method
    2. Graphic method
    3. Linear Programming method
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    5. All of the above
  121. A queue is formed when the demand for a service:
    1. Exceeds the capacity to provide that service
    2. Is less than the capacity to provide that service
    3. a or b
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    5. None of these
  122. Queuing theory is also termed as .................
    1. Game theory
    2. Replacement theory
    3. Waiting line theory
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    5. None of these
  123. In queuing theory, ................. refers to those waiting in a queue or receiving service.
    1. Service provider
    2. Customer
    3. Both a and b
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    5. None of these
  124. In queuing theory, ................. is a person by whom service is rendered.
    1. Customer
    2. Server
    3. a or b
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    5. none of these
  125. In waiting line theory, number of customers waiting in the queue is referred to as .................
    1. Traffic intensity
    2. Queuing system
    3. Service pattern
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    5. Queue length
  126. Number of customers in the queue per unit of time is called .................
    1. Queuing system
    2. Length of queue
    3. Average length of queue
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    5. None of these
  127. The ration between mean arrival rate and mean service rate is called .................
    1. Idle period
    2. Average length of queue
    3. Traffic intensity
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    5. None of these
  128. Commonly assumed probability distribution of arrival pattern is .................
    1. Poisson distribution
    2. Binomial distribution
    3. Normal distribution
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    5. None of these
  129. Commonly assumed probability distribution of service pattern are .................
    1. Poisson distribution
    2. Exponential distribution
    3. Erlang distribution
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    5. b and c
  130. a customer's behaviour of leaving the queue when he does not like to wait in the queue due to lack of time or space is called .................
    1. Jockying
    2. Reneging
    3. Collusion
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    5. Balking
  131. A customer's behaviour of leaving the queue due to impatience is called .................
    1. Jockying
    2. Reneging
    3. Collusion
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    5. Balking
  132. A customer's behaviour of jumping from one queue to another is called .................
    1. Jockying
    2. Reneging
    3. Collusion
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    5. Balking
  133. In queuing theory, ................. stands for mean arrival rate of customers.
    1. μ
    2. λ
    3. t
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    5. none of these
  134. In queuing theory, ................. stands for mean service rate.
    1. μ
    2. λ
    3. t
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    5. none of these
  135. ................ is a method of analysing the current movement of the some variable in an effort to predict the future movement of the same variable.
    1. Goal programming
    2. Queuing theory
    3. Markov Analysis
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    5. Replacement theory
  136. In queuing theory, FCFS stand for .................
    1. First Cum First Served
    2. First Customer Fist Served
    3. Fast Channel First Served
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