Download Calicut University M.Com Latest 2020 Business Communication Question Bank

Download UOC (University of Calicut) M.Com (Master of Commerce) Business Communication Question Bank (Important Questions)

BUSINESS COMMUNICATION
1. Communicare means?
a. Share b. Participate c. Exchange d. All of the above
2. Objectives of businesscommunication ?
a. decision making b.
productivity
c. work flow d. all of the above
3. Things that
get
in the way of message transmission are sometimes
called?
a. sound b. volume c. noise d. none
4. lt is talking to oneself in one's own mind ?
a. interpersonal b. intra personal
c.
group
d. verbal
5. ................ ls one of the barrier of communication
a. information overload b. lack of sensitivity c. emotion d. all of the
a bove
6. lt is the language spoken in office and formal places
a. informal b. formal c. verbal d. casual
7. ln process
of communication encoding is?
a. first b. second c. third d. last
8. The receiver responds to the sender in yes or no or ask further
questions
th is is called
a. feed back b. understood c. repeatness d. none
9. A letter is a ...... message
a. verbal b. oral c. written d. formal
10.Cha racteristics of a letter?
a. brief b. structure c. beneficial d. all the above
11. An offer is one which is made to definite
person is called
a. general offer b. open offer c. standing offer d. special offer
l.2.Quotation is ............ offer
a. Businessb.cha rityc. both a and b d. none
13. CV stands for
a. curriculum vitae b. curriculam vita c. curricular vitae d. curriculamvit
14. A........ resume contains a brief summary of
your
career highlights and
qualifications
a. mini b. targeted c. functional d. chronological
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BUSINESS COMMUNICATION
1. Communicare means?
a. Share b. Participate c. Exchange d. All of the above
2. Objectives of businesscommunication ?
a. decision making b.
productivity
c. work flow d. all of the above
3. Things that
get
in the way of message transmission are sometimes
called?
a. sound b. volume c. noise d. none
4. lt is talking to oneself in one's own mind ?
a. interpersonal b. intra personal
c.
group
d. verbal
5. ................ ls one of the barrier of communication
a. information overload b. lack of sensitivity c. emotion d. all of the
a bove
6. lt is the language spoken in office and formal places
a. informal b. formal c. verbal d. casual
7. ln process
of communication encoding is?
a. first b. second c. third d. last
8. The receiver responds to the sender in yes or no or ask further
questions
th is is called
a. feed back b. understood c. repeatness d. none
9. A letter is a ...... message
a. verbal b. oral c. written d. formal
10.Cha racteristics of a letter?
a. brief b. structure c. beneficial d. all the above
11. An offer is one which is made to definite
person is called
a. general offer b. open offer c. standing offer d. special offer
l.2.Quotation is ............ offer
a. Businessb.cha rityc. both a and b d. none
13. CV stands for
a. curriculum vitae b. curriculam vita c. curricular vitae d. curriculamvit
14. A........ resume contains a brief summary of
your
career highlights and
qualifications
a. mini b. targeted c. functional d. chronological
L5, Contents of application letter
a. date b. name c. address d. all of the above
L6.The word interview means
a. sight between b. view between c. both a and b d.none
17.The details of interview is decided in advance is
a. structural b. walk in interview c. exit d.
group
18.The employer requesting the selected candidates to
join
in a specific
position is known as
a. appointment letter b. offer letter c. corresponding letter d.
reference letter
19. When a report is written for business
purpose is called
a. business report
b.
official report c. ordinary report d. none
20.Elements of business report
a. title
page b. table c. body d. all the above
21,. ......... report are
prepared
on a regular basis
a.
periodic
b. irregular c.progress d.none
22. Adhoi committee
prepared report is called
a. ethics report b. adhoc report c. advice report d. none
23...... means the
position in which
you hold
your
body when standing or
sitting
a.
posture b.
poster c.
gesture d.
posting
24.A device that makes long sound called
a. siren b. drum c. noise d. none
25.The most important thing in communication is
a. learning b. listening c. seeing d. working
26.The receiver holds
preconceived notions called ........'.listening?
a. discriminative b. biased c. empathic d. false
2T.lmportant dimensions of individual differences are
a. self concept b.attitude c. perception d. all
28. ........is described as a
persons view reality?
a.
perception b. simulation c. convincing d. none
29........is the tendency of individual
,when
directs them to be inward?
a. lntroversion b. extroversion c' extraversion d' none
30.How many types of individual
personality?
a. one b. two c. thre.e d. four'
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BUSINESS COMMUNICATION
1. Communicare means?
a. Share b. Participate c. Exchange d. All of the above
2. Objectives of businesscommunication ?
a. decision making b.
productivity
c. work flow d. all of the above
3. Things that
get
in the way of message transmission are sometimes
called?
a. sound b. volume c. noise d. none
4. lt is talking to oneself in one's own mind ?
a. interpersonal b. intra personal
c.
group
d. verbal
5. ................ ls one of the barrier of communication
a. information overload b. lack of sensitivity c. emotion d. all of the
a bove
6. lt is the language spoken in office and formal places
a. informal b. formal c. verbal d. casual
7. ln process
of communication encoding is?
a. first b. second c. third d. last
8. The receiver responds to the sender in yes or no or ask further
questions
th is is called
a. feed back b. understood c. repeatness d. none
9. A letter is a ...... message
a. verbal b. oral c. written d. formal
10.Cha racteristics of a letter?
a. brief b. structure c. beneficial d. all the above
11. An offer is one which is made to definite
person is called
a. general offer b. open offer c. standing offer d. special offer
l.2.Quotation is ............ offer
a. Businessb.cha rityc. both a and b d. none
13. CV stands for
a. curriculum vitae b. curriculam vita c. curricular vitae d. curriculamvit
14. A........ resume contains a brief summary of
your
career highlights and
qualifications
a. mini b. targeted c. functional d. chronological
L5, Contents of application letter
a. date b. name c. address d. all of the above
L6.The word interview means
a. sight between b. view between c. both a and b d.none
17.The details of interview is decided in advance is
a. structural b. walk in interview c. exit d.
group
18.The employer requesting the selected candidates to
join
in a specific
position is known as
a. appointment letter b. offer letter c. corresponding letter d.
reference letter
19. When a report is written for business
purpose is called
a. business report
b.
official report c. ordinary report d. none
20.Elements of business report
a. title
page b. table c. body d. all the above
21,. ......... report are
prepared
on a regular basis
a.
periodic
b. irregular c.progress d.none
22. Adhoi committee
prepared report is called
a. ethics report b. adhoc report c. advice report d. none
23...... means the
position in which
you hold
your
body when standing or
sitting
a.
posture b.
poster c.
gesture d.
posting
24.A device that makes long sound called
a. siren b. drum c. noise d. none
25.The most important thing in communication is
a. learning b. listening c. seeing d. working
26.The receiver holds
preconceived notions called ........'.listening?
a. discriminative b. biased c. empathic d. false
2T.lmportant dimensions of individual differences are
a. self concept b.attitude c. perception d. all
28. ........is described as a
persons view reality?
a.
perception b. simulation c. convincing d. none
29........is the tendency of individual
,when
directs them to be inward?
a. lntroversion b. extroversion c' extraversion d' none
30.How many types of individual
personality?
a. one b. two c. thre.e d. four'
31.TA stands for
a. transactional analysis b. transitional c. transport d. none
32.An adult is......
a.
growing
b.
grown
up c. growing
downd.matured
33.The word YOGA comes from ...
a.hindib.sanskritc.bengalid.malayalam
34.World
yoga
day
a. June 5 b. June 25 c. June 21. June 23
35. 'Pathanjali Yoga Suthra' written by .......
a. Babaramdev b. Sri ravishanker c.
patanjali muni d. srisathyasai
36.YAMA means
a. be
good b. do
good c. see
good
d. none
37.Merits of management
games
a. educational value b. exchange of ideas c' both a and b d.none of these
38.A discussion by and among a
group on a specific topic is called...".'?
a.
group discussion b. business discussion c'individual discussion d. none
39.Quotation contains
a.
quality
b.
quantity c. sale
price d' all of the above
40........letter communicates the inconvenience or
problem faced by
consumers or customers'
a.follow up letter b.complaint
letter c. adjustment letter d. none
41.One-to-one
interview is called
a. individual interview b. formal c' exit d. informal
42.......report communicates
status and trends from finance a
perspectives
a.
progress report b. finance report c. decision report d'none
43. Purpose of annual rePort
a. accountability
b. decision making c.both a and b d'none of the above
44.Non verbal communication
is through
a. oral b. written c.
gestures d. none of these
45.The amount of space that individuals maintain while communication
a.
proxemics b. kinesics c.
paralanguage d.
posture
46.Elements of listening
a.attention b. remembering
c. understanding d. all of the above
47.A belief over one's own worth based on an overall self- evaluation
a. self efficacy b. self esteem c. attitude d.none
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BUSINESS COMMUNICATION
1. Communicare means?
a. Share b. Participate c. Exchange d. All of the above
2. Objectives of businesscommunication ?
a. decision making b.
productivity
c. work flow d. all of the above
3. Things that
get
in the way of message transmission are sometimes
called?
a. sound b. volume c. noise d. none
4. lt is talking to oneself in one's own mind ?
a. interpersonal b. intra personal
c.
group
d. verbal
5. ................ ls one of the barrier of communication
a. information overload b. lack of sensitivity c. emotion d. all of the
a bove
6. lt is the language spoken in office and formal places
a. informal b. formal c. verbal d. casual
7. ln process
of communication encoding is?
a. first b. second c. third d. last
8. The receiver responds to the sender in yes or no or ask further
questions
th is is called
a. feed back b. understood c. repeatness d. none
9. A letter is a ...... message
a. verbal b. oral c. written d. formal
10.Cha racteristics of a letter?
a. brief b. structure c. beneficial d. all the above
11. An offer is one which is made to definite
person is called
a. general offer b. open offer c. standing offer d. special offer
l.2.Quotation is ............ offer
a. Businessb.cha rityc. both a and b d. none
13. CV stands for
a. curriculum vitae b. curriculam vita c. curricular vitae d. curriculamvit
14. A........ resume contains a brief summary of
your
career highlights and
qualifications
a. mini b. targeted c. functional d. chronological
L5, Contents of application letter
a. date b. name c. address d. all of the above
L6.The word interview means
a. sight between b. view between c. both a and b d.none
17.The details of interview is decided in advance is
a. structural b. walk in interview c. exit d.
group
18.The employer requesting the selected candidates to
join
in a specific
position is known as
a. appointment letter b. offer letter c. corresponding letter d.
reference letter
19. When a report is written for business
purpose is called
a. business report
b.
official report c. ordinary report d. none
20.Elements of business report
a. title
page b. table c. body d. all the above
21,. ......... report are
prepared
on a regular basis
a.
periodic
b. irregular c.progress d.none
22. Adhoi committee
prepared report is called
a. ethics report b. adhoc report c. advice report d. none
23...... means the
position in which
you hold
your
body when standing or
sitting
a.
posture b.
poster c.
gesture d.
posting
24.A device that makes long sound called
a. siren b. drum c. noise d. none
25.The most important thing in communication is
a. learning b. listening c. seeing d. working
26.The receiver holds
preconceived notions called ........'.listening?
a. discriminative b. biased c. empathic d. false
2T.lmportant dimensions of individual differences are
a. self concept b.attitude c. perception d. all
28. ........is described as a
persons view reality?
a.
perception b. simulation c. convincing d. none
29........is the tendency of individual
,when
directs them to be inward?
a. lntroversion b. extroversion c' extraversion d' none
30.How many types of individual
personality?
a. one b. two c. thre.e d. four'
31.TA stands for
a. transactional analysis b. transitional c. transport d. none
32.An adult is......
a.
growing
b.
grown
up c. growing
downd.matured
33.The word YOGA comes from ...
a.hindib.sanskritc.bengalid.malayalam
34.World
yoga
day
a. June 5 b. June 25 c. June 21. June 23
35. 'Pathanjali Yoga Suthra' written by .......
a. Babaramdev b. Sri ravishanker c.
patanjali muni d. srisathyasai
36.YAMA means
a. be
good b. do
good c. see
good
d. none
37.Merits of management
games
a. educational value b. exchange of ideas c' both a and b d.none of these
38.A discussion by and among a
group on a specific topic is called...".'?
a.
group discussion b. business discussion c'individual discussion d. none
39.Quotation contains
a.
quality
b.
quantity c. sale
price d' all of the above
40........letter communicates the inconvenience or
problem faced by
consumers or customers'
a.follow up letter b.complaint
letter c. adjustment letter d. none
41.One-to-one
interview is called
a. individual interview b. formal c' exit d. informal
42.......report communicates
status and trends from finance a
perspectives
a.
progress report b. finance report c. decision report d'none
43. Purpose of annual rePort
a. accountability
b. decision making c.both a and b d'none of the above
44.Non verbal communication
is through
a. oral b. written c.
gestures d. none of these
45.The amount of space that individuals maintain while communication
a.
proxemics b. kinesics c.
paralanguage d.
posture
46.Elements of listening
a.attention b. remembering
c. understanding d. all of the above
47.A belief over one's own worth based on an overall self- evaluation
a. self efficacy b. self esteem c. attitude d.none
48.The tendency ofjudging the
person
entirely on the basis of a single trait
a.
projection
b. attribution c. Halo effect
d.none
49.1n SWOT'O'stands for.......
a.opposition
b. opinion c. out standing
d. opportunity
50.ASANA is equal to
A.gesturesmeditation
c. posture
d. self discipline
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