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Code: 9E00106
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MBA & MBA (Finance) I Semester Supplementary Examinations June/July 2018
BUSINESS COMMUNICATION
(For students admitted in 2013 (LC), 2014, 2015 & 2016 only)
Time: 3 hours
Max. Marks: 60
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Answer any FIVE questions
All questions carry equal marks
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"Communication is the nervous system of a business organization". Explain the meaning and significance of communication in organizational context.
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Classify the basic principles of oral communication and brief why oral communication is important.
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Enumerate the importance of non-verbal communication in the business scenario and list down its limitations.
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Describe the main aspects of transactional analysis as a model for effective communication in the contemporary business environment.
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Examine different ways to enhance the interpersonal skills of the employees of an organization.
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How do personal opinions and prejudices act as a barrier to communication? Support your answer with relevant examples.
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Outline the process and mechanics of report writing.
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Describe how an effective interviewer should behave during an interview. What pitfalls should an effective interviewer avoid?
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