Download JNTUH MBA 1st Semester 2017 Feb Management and Organization Behavior Question Paper

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Question Paper Code: CMB001

Jawaharlal Nehru Technological University Hyderabad

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MBA I Semester End Examinations (Regular) - February, 2017

Regulation: R16

MANAGEMENT AND ORGANIZATION BEHAVIOR

(Master of Business Administration)

Answer ONE Question from each Unit

All Questions Carry Equal Marks

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All parts of the question must be answered in one place only

Max Marks: 70

Time: 3 Hours

UNIT - I

1. (a) Briefly write about perspectives of an 'Organization', 'Administration' and 'Management'. [7M]
   (b) What is scientific management and what are the basic principles of scientific management? Highlight what F.W. Taylor and Henry Fayol propounded. [7M]

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2. (a) Discuss about the essentiality of management in any organization. [7M]
   (b) Who suggested social systems theory? Mentioning the fundamentals of social systems theory of management write about the criticism it received? [7M]

UNIT II

1. (a) What is planning? Explain. [7M]
   (b) What are the steps involved in decision-making process? Explain briefly about each step. [7M]
2. (a) Bring out the importance of basic reasons supporting systematic planning by managers. [7M]
   

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   (b) Certainty, risk and uncertainty are the three typical conditions under which the decisions are made. Discuss about each of the conditions [7M]

UNIT - III

1. (a) Mention the principles of organization. Discuss about work specialization as one of the principle of organization. [7M]
   (b) Explain matrix organizational structure. [7M]
2. (a) What is an organizational chart? List out common organizational charts. Write briefly about functional organization structure. [7M]
   (b) Write about the following: [7M]
   1. Delegation

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   2. Span of control

UNIT IV

1. (a) What is meant by organizational behavior? Bring out the importance of organizational behavior. [7M]
   (b) What do you mean by perception with examples and write about the features of personality theory. [7M]
2. (a) Write about the perceptual process with respect to organizational behaviour. [7M]
   

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   (b) Disadvantages of group decision making. [7M]

UNIT V

1. (a) Define Motivation. Describe Maslow's hierarchy of Needs. Summarize Maslow's need hierarchy in terms of the general factors, need Level and organizational specific factors. [7M]
   (b) Discuss Herzberg two-factor theory of motivation [7M]
2. (a) One of the three needs in work-life as propounded in McCleland's theory need of power and elaborate the need of power and its implications. [7M]
   (b) List out the four theories of leadership and briefly write about
   1. The trait theory of leadership

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   2. The contingency theory of leadership
   [7M]

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