Download BU (Bangalore University) MBA 2nd Semester 2016 July Human Capital Management Question Paper

Download BU (Bangalore University) MBA (Master of Business Administration) 2nd Semester 2016 July Human Capital Management Question Paper

||||l||||l||||I||l||ll||||l|||||||l PG ? 921
|| Semester M.B.A. Degree Examination, July 2016
(CBCS)
MANAGEMENT
2.4 : Human Capital Management
Time : 3 Hours Max. Marks : 70
Instruction : Ans werall the Sections.
SECTION ?A
Answerany five of the following questions. Each question carriesS marks. (5x5=25)
1 .
2.
Explain the functions of HRM.
Distinguish between Job Analysis and Job Evaluation.
Discuss the importance of training in an organization.
What is 360? Appraisal ? Discuss.
Explain the grievance handling process of Indian Companies.
Discuss the scope of strategic HRM.
Explain the need and importance of PMS.
SECTION ? B
Answerany three of the following questions. Each question carries10 marks. (3x10=30)
8.
Briefly explain the contemporary issues in HRM.
9. What do you mean by HRP ? Explain the factors influencing HRP.
10. Discuss the methods of Management Development Programs.
11. Explain the recent trends in Compensation Management in India.
P.T.O.

PG ?921 lllllllllllll|||||||l|l||l|||ll||l|
SECTION ? C
Compulsory Question : (1 x1 5:15)
Case Study :
One Monday morning Sanjay Nagpal, a recent recruit from a reputed management
institute in Manipal walked into the sales office at Chennai as a new sales trainee.
Raghavan, the Zonal Sales Manager for a large computer hardware firm was
there to greet him. Raghavan?s job consisted of overseeing the work of sales
officers, field executives and trainee salesmen numbering over 50 of three areas
namely Chennai, Bangalore, Trivendrum. The sales growth of computers, parts
and other office equipment in his area was highly satisfactory, especially in
recent years ? thanks to the developmental initiatives taken by respective State
Governments in spreading computer education in offices, schools, colleges, banks
and other institutions.
Raghavan had collected several sales reports, catalogues and pamphlets
describing in detail the types of office equipment sold by the company. After a
pleasant chat about their backgrounds, Raghavan gave Sanjay the collected
material and showed him to his assigned desk.
Thereafter Raghavan excused himself and did not return. Sanjay spent the whole
day scanning the material and at 5.00 pm. he picked up his things and went
home.
Questions:
1) What do you think about Raghavan?s training programme ?
2) What types of sales training programme would you suggest ?
3) What method of training would have been best under the circumstances ?
Would you consider OJT simulation or experiential methods ?