Download BU (Bangalore University) MBA 4th Semester 2016 July International Human Resource Management Question Paper

Download BU (Bangalore University) MBA (Master of Business Administration) 4th Semester 2016 July International Human Resource Management Question Paper

Illllllllll"Illllllillllllllllllll PG 4 934
IV Semester M.B.A. Degree Examination, July 2016
(C308)
MANAGEM ENT
4.4.2 : International Human Resource Management
Time :?3 Hours Max. Marks : 70
SECTION ? A
Answerany five questions. Each carries 5 marks. I (5x5=25)
1.
NQ?P?PWN
Differentiate between domestic HRM and IHRM.
Identify the recruitmentand selection issues in international labor market.
What are the criteria for measuring performance of International employees ?
List the causes for expatriate failure.
What are the prominent features of Japanese Management practices in HR ?
Explain the Barriers to TQHRM.
Discuss the socio'cultural factors and ethical issues in BPO industry.
SECTION ? B
Answerany three questions. Each question carries10 marks. . (3x10=30)
8.
10.
11.
Explain repatriation process and the dilemma of returning staff. How can reverse
culture shock be dealt effectively ?
Discuss the key issues in international labour relations.
Explain HRM policies and practices in an international context.
Explain the approaches to International Compensation.
P.T.O.

PG ? 934 lllllllllllllllllllllllllllllllllll
SECTION ? C
12. Case Study : Compulsory. 15
Last year, and in three of the five preceding years. NPC India incurred heavy
losses Although a large conglomerate, NPC has found these losses hard to aocept
and has sought to place a freeze on wage increases for its executives. However
after conferring with the Directors, CEO has decided to offer non-financial incentives.
His reasoning was that the competition was headhunting, and to make such a
blatant no increase statement might cause the more promising executives to leave
the'organisation. This, he felt, would be extremely detrimental. He believed that
when times were tough, as they had been that IS when excellent managers are
needed. Losing them now could only snowball the decline. Accordingly, the Board
of Directors has voted to provide each executive with a membership In the local
health club. While-considered a permanent perk and in lieu of a raise this year, the
board rationalized that managing the corporation in the months ahead would be
extremely stressful and that this membership would be a means of reducing the
stress while enabling the executives to become healthier. Unfortunately, however,
the perk was not enough. Grumbling about the chain of events, two executives
jumped ship. The ones that stayed did so because of their time invested in the
company?s pension. However, they too were upset over the board?s decision.
Questions :
a) How could this perk have been offered or marketed better to these executives ?
b) What do you believe is the reason why most of the executives did not find the
perk rewarding ?
c) Faced with a similar dilemma, what would you have done if you had been the
chairman of the Board ?. What would you do now that the executives are upset ?