Anna University MBA Important Question Bank (Most Important Questions)
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
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III SEMESTER
BA 5025 – LOGISTICS MANAGEMENT
Regulation – 2017
Academic Year 2019 - 2020
Prepared by
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Dr.K.Sentamilselvan – Asst. Professor
Mr.M.Ganesan – Asst. Professor
SUBJECT : BA5025 – LOGISTICS MANAGEMENT
SEM / YEAR : III Semester / II Year
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UNIT - I-INTRODUCTION
SYLLABUS: Definition and Scope of Logistics – Functions & Objectives – Customer Value Chain Service Phases and attributes – Value added logistics services – Role of logistics in Competitive strategy Customer Service
PART- A
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Define the term Logistics. | Level 1 | Remembering |
| 2 | Compare Logistics and Supply chain Management. | Level 2 | Understanding |
| 3 | Identify the Objectives of Logistics | Level 3 | Applying |
| 4 | Can you list any two issues in Logistics Management? | Level 4 | Analysing |
| 5 | Discuss the Similarities of Logistics Management of a Manufacturing Activity Firm? | Level 5 | Evaluating |
| 6 | Interpret three importance of Logistics Management | Level 6 | Creating |
| 7 | Define Value Chain? | Level 1 | Remembering |
| 8 | Compare the efficient/ Effectiveness of Service phase and attribution? | Level 2 | Understanding |
| 9 | How would you show your understanding on the Value added Logistics service? | Level 3 | Applying |
| 10 | Discuss the three measures of logistical service and the importance of each. | Level 4 | Analysing |
| 11 | What conclusion can you draw the objectives of Logistics Management? | Level 5 | Evaluating |
| 12 | How is Logistics Management Strategy used? | Level 6 | Creating |
| 13 | Interpret the barriers of customer service in Logistics Management | Level 1 | Remembering |
| 14 | Distinguish between Logistics in Supply chain Non Manufacturing areas? | Level 2 | Understanding |
| 15 | How would you show your understanding of the activities in a logistics firms? | Level 3 | Applying |
| 16 | Discuss how functional integration can benefit logistics and the firm as whole. | Level 4 | Analysing |
| 17 | Define Market characteristics of Logistics | Level 1 | Remembering |
| 18 | Classify any two applications of Logistics | Level 2 | Understanding |
| 19 | Define Competitive Strategy. | Level 1 | Remembering |
| 20 | What are the different strategies follow in Logistics? | Level 1 | Remembering |
PART- B
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| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | How do you think international Logistics differ from Logistics for a firm with global operations? | Level 1 | Remembering |
| 2 | How would you summaries the factors and forces that give Logistics importance among other functional areas of the firm? | Level 2 | Understanding |
| 3 | Classify the steps involved in strategy planning in Logistics Management in detail | Level 3 | Applying |
| 4 | How would you show your understanding on the importance and objectives of Logistics Management? | Level 4 | Analysing |
| 5 | Discuss the role of Logistics in enabling the manufacturing industries to improve their competitive advantages. | Level 5 | Evaluating |
| 6 | Explain briefly the various elements of logistics management. | Level 6 | Creating |
| 7 | Define value added Logistics service? Explain the concept in detail with suitable example | Level 1 | Remembering |
| 8 | Compare the Logistics and supply chain? | Level 2 | Understanding |
| 9 | Construct the application of the Logistics Function? | Level 3 | Applying |
| 10 | List the main characteristics and for sourcing strategy | Level 4 | Analysing |
| 11 | How do you explain customer service relationship results from managing all activities in the Logistics? | Level 1 | Remembering |
| 12 | How would you summarize the informational such as an order tacking systems be a substitute for customer services performance? | Level 2 | Understanding |
| 13 | How would you examine the obstacles to achieving some products that benefit significantly from increased time and place value chain? | Level 4 | Analysing |
| 14 | How would you describe the goal of a Logistics and explain the impact of Logistics decision on the decisions on the success of a firm? | Level 1 | Remembering |
PART - C
| S.NO | QUESTIONS |
|---|---|
| 1 | Explain logistics structure required for manufacturing industries in detail? |
| 2 | Critically review the current trends in retail logistics with live industry example from Indian companies. |
| 3 | Choose a successful Indian company of your choice which has got a phenomenal reach in rural markets and explain its supply chain management and outbound logistics operation in a detailed manner. |
| 4 | Elucidate the Recent trends in logistics network with suitable examples. |
UNIT – II – DISTRIBUTION CHANNELS AND OUTSOURCING LOGISTICS
SYLLABUS: Distribution channel structure - channel members, channel strategy, role of logistics and support in distribution channels. Logistics requirements of channel members. Logistics outsourcing catalysts, benefits, value proposition. Third and fourth party logistics. Selection of service provider.
PART- A
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| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | What is meant by Distribution Channel? | Level 1 | Remembering |
| 2 | Summarize the Value Proposition. | Level 2 | Understanding |
| 3 | Write the features of Channel Structure. | Level 3 | Applying |
| 4 | List any benefits of using channel members. | Level 4 | Analysing |
| 5 | Can you assess the value or importance of identifying logistics problem? | Level 5 | Evaluating |
| 6 | Write short note on outsourcing. | Level 6 | Creating |
| 7 | What is meant by Channel Strategy | Level 1 | Remembering |
| 8 | How would you compare between a Retailer and a Wholesaler? | Level 2 | Understanding |
| 9 | Name the value addition types. | Level 3 | Applying |
| 10 | What are the factors that used in presale & post sale? | Level 4 | Analysing |
| 11 | Outline the features of selection of service provider. | Level 5 | Evaluating |
| 12 | What is your opinion of JIT? | Level 6 | Creating |
| 13 | What are the factors influencing logistics outsourcing? | Level 1 | Remembering |
| 14 | Outline the scope of catalysts for outsourcing trends. | Level 2 | Understanding |
| 15 | How would you show your understanding of Third party logistics? | Level 3 | Applying |
| 16 | Can you list the 4PL major sub system? | Level 4 | Analysing |
| 17 | What are the benefits of logistics outsourcing? | Level 1 | Remembering |
| 18 | Compare between the Third party and fourth party logistics. | Level 2 | Understanding |
| 19 | What do you mean by Value added services? | Level 1 | Remembering |
| 20 | Can you list the three benefits of Logistics service contract? | Level 1 | Remembering |
PART- B
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | How are logistics useful to distribution channels? Give examples. | Level 1 | Remembering |
| 2 | Will you explain logistical program variants for different channel partners? | Level 2 | Understanding |
| 3 | Explain the procedure for structure of the distribution channel. | Level 3 | Applying |
| 4 | Explain and elaborate on the following statement: "The selection of a superior location network can create substantial competitive advantage”. | Level 4 | Analysing |
| 5 | Discuss and Evaluate the logical requirements of the distribution channel. | Level 5 | Evaluating |
| 6 | Enumerate the various role of logistics in the distribution channel. (7 Marks) List the advantages of using distribution network. ( 6 Marks) | Level 6 | Creating |
| 7 | How would you explain benefits of logistical outsourcing in detail? (7 Marks) List the importance of network design decisions using decision trees in detail? (6 Marks) | Level 1 | Remembering |
| 8 | Interpret the objectives & process of logistics outsourcing models. (7 Marks) Describe the outcome and benefits of outsourcing contract terms and conditions. ( 6 Marks) | Level 2 | Understanding |
| 9 | Plan the 3PL service provider for online furniture marketing.( 7 Marks) Discover the prominent Indian 3PL service providers. (6 Marks) | Level 3 | Applying |
| 10 | How do you describe the framework for customer preferring in sourcing in detail? ( 7 Marks) Explain the process of customers prefers to outsource to 4PL. ( 6 Marks) | Level 4 | Analysing |
| 11 | How do you explain the turning logistic services to the needs to channel partners in detail? ( 7 Marks) | Level 1 | Remembering |
| 12 | List the advantages of using logistics network model. (6 Marks) Demonstrate and explain the value addition with a example. (7 Marks) Interpret the value addition types in detail? ( 6 Marks) | Level 2 | Understanding |
| 13 | Describe the fundamental similarities and differences between procurement, manufacturing support, and physical distribution performances cycles as they relate to logistical control. | Level 4 | Analysing |
| 14 | What are third and fourth party logistics? Explain briefly. | Level 1 | Remembering |
PART - C
| S.NO | QUESTIONS |
|---|---|
| 1 | "The efficiency and effectiveness of the distribution channel is the function of a proper logistics program".- Explain |
| 2 | As a logistics manager of the firm, how will you design a logistics network to suit the channel members? |
| 3 | "Fourth Party logistics is an extension of third-party logistics with value addition.”-Comment. |
| 4 | "Logistics outsourcing will considerably enhance the competitiveness of the organization”- Discuss. |
UNIT – III – TRANSPORTATION AND PACKAGING
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SYLLABUS: Transportation System – Evolution, Infrastructure and Networks. Freight Management Vehicle Routing Containerization. Modal Characteristics, Inter-modal Operators and Transport Economies. Packaging- Design considerations, Material and Cost. Packaging as Unitization. Consumer and Industrial Packaging.
PART- A
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Define transportation? | Level 1 | Remembering |
| 2 | What is meant by Freight Management? | Level 2 | Understanding |
| 3 | Give some usage of multiple origin derivation points? | Level 3 | Applying |
| 4 | What inference can you make for containerization ? | Level 4 | Analysing |
| 5 | Can you list the various category of transport cost | Level 5 | Evaluating |
| 6 | Enumerate the challenges related to vehicle routing? | Level 6 | Creating |
| 7 | What are the similarities and differences between school buses and routing federal express local pickup delivery trucks. | Level 1 | Remembering |
| 8 | Can you explain the various modes of transportation used in Logistics Management? | Level 2 | Understanding |
| 9 | Identify the Industrial packaging and discuss about its significance | Level 3 | Applying |
| 10 | List any two problems in Transportation. | Level 4 | Analysing |
| 11 | Name the types of packaging? | Level 5 | Evaluating |
| 12 | Give the concept of Vehicle routing? | Level 6 | Creating |
| 13 | What is a warehouse? | Level 1 | Remembering |
| 14 | Explain the factors which influence the design of packaging | Level 2 | Understanding |
| 15 | Give the risk involved while going for industrial packing system | Level 3 | Applying |
| 16 | List down the difference in consumer and Industrial Packaging? | Level 4 | Analysing |
| 17 | Specify the objectives of cost associated with packaging? | Level 1 | Remembering |
| 18 | Compare Transport economics and material cost? | Level 2 | Understanding |
| 19 | Define Inter model operations? | Level 1 | Remembering |
| 20 | Explain briefly the design consideration for containerization | Level 1 | Remembering |
PART-B
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | What is Transportation system? Discuss its functions in Logistics Management in Detail | Level 1 | Remembering |
| 2 | Explain Transportation distribution channel structure in detail give suitable example? | Level 2 | Understanding |
| 3 | Define transportation and its explain modes in detail | Level 3 | Applying |
| 4 | Bring out the factors affecting transportation decisions in details | Level 4 | Analysing |
| 5 | Formulate the role and measure followed in transportation logistics in detail | Level 5 | Evaluating |
| 6 | Discuss the various elements for strategies for transportation | Level 6 | Creating |
| 7 | Discuss how transportation done for inflammable products in detail. Explain the concept of Intermodal operators in detail | Level 1 | Remembering |
| 8 | Explain how vehicle routing and scheduling done in all modes of transportation | Level 2 | Understanding |
| 9 | i) Discuss about the important packaging and design consideration and material cost of it ii) How packaging and design done for product which are exporting to foreign country provide material and cost of it. | Level 3 | Applying |
| 10 | i)Define consumer and industrial packaging and explain its features in food product? ii) Point out the benefits of consumer and Industrial packaging it. And discuss the significance in Logistics Management in detail | Level 4 | Analysing |
| 11 | How would you explain briefly the probabilistic inventory models? | Level 1 | Remembering |
| 12 | How would you summaries packaging play an important role in retail Logistics and explain its scope and opportunities with examples | Level 2 | Understanding |
| 13 | Categories the functions of packaging in details. How would you categories the scope in Logistics | Level 4 | Analysing |
| 14 | How will you use optimization techniques in Transportation? Illustrate with an example. | Level 1 | Remembering |
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PART - C
| S.NO | QUESTIONS |
|---|---|
| 1 | In the 21st century firms are focusing upon the logistics pipeline to meet their customer need for shorter lead times or response times. How can warehousing help firms to achieve quicker response time? |
| 2 | discuss. |
| 3 | Logistics is the key to the success of supply chain of a retail organization - Explain |
| 4 | Movement and storage are the two basic functions of warehousing. Discuss with examples the emphasis placed on these two basic functions in logistics. |
UNIT - IV – PERFORMANCE MEASUREMENT AND COSTS
SYLLABUS: Performance Measurement – Need, System, Levels and Dimensions. Internal and External Performance Measurement. Logistics Audit. Total Logistics Cost – Concept, Accounting Methods. Cost Identification, Time Frame and Formatting.
PART- A
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Define Performance Measurement. | Level 1 | Remembering |
| 2 | What is Asset Management? | Level 2 | Understanding |
| 3 | Give some usage of Innovations? | Level 3 | Applying |
| 4 | Enumerate the challenges related to logistics performance level? | Level 4 | Analysing |
| 5 | Can you list the various category of performance measurement? | Level 5 | Evaluating |
| 6 | Explain the concept of Logistics performance control? | Level 6 | Creating |
| 7 | How do you relate metrics to logistics management? | Level 1 | Remembering |
| 8 | Can you explain the various modes of Implementation of ABC? | Level 2 | Understanding |
| 9 | Identify the Conventional Costing and discuss about its significance? | Level 3 | Applying |
| 10 | List the advantages of ABC to Logistics. | Level 4 | Analysing |
| 11 | Name the types of Operating Cost. | Level 5 | Evaluating |
| 12 | Give the concept of Customer Perception | Level 6 | Creating |
| 13 | What are the different drivers of traditional costing method? | Level 1 | Remembering |
| 14 | Explain the factors which influence the External measures? | Level 2 | Understanding |
| 15 | Give the risks involved while going for Traditional Costing? | Level 3 | Applying |
| 16 | List down the difference of inbound and outbound logistics? | Level 4 | Analysing |
| 17 | Specify the objectives of logistics audit. | Level 1 | Remembering |
| 18 | Compare Internal and External Measures | Level 2 | Understanding |
| 19 | Define Logistics Audit? | Level 1 | Remembering |
| 20 | What is meant by Logistics? | Level 1 | Remembering |
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PART- B
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | What is Performance Measurement? Discuss its functions in logistics management in detail. | Level 1 | Remembering |
| 2 | Explains Logistics Audit? Discuss them briefly. | Level 2 | Understanding |
| 3 | Define LPC (Logistics Performance Control) and explain its modes in detail. | Level 3 | Applying |
| 4 | Bring out the factors affecting Logistical performance measurement system in a courier company. | Level 4 | Analysing |
| 5 | Formulate the role and measures followed in Performance measurement perspectives. | Level 5 | Evaluating |
| 6 | How would you evaluate Internal and External Performance Measurement? Give with an example. | Level 6 | Creating |
| 7 | Explain the steps in building activity based costing model. (7 Marks) Elucidate the major steps in ABC system implementation in detail. ( 6 Marks) What is the purpose of activity based costing. ( 7 Marks) | Level 1 | Remembering |
| 8 | What is meant by structuring budgets on a “line item basis"? How does this approach affect the budget process? (6 Marks) | Level 2 | Understanding |
| 9 | How will you estimate total logistics costs? Illustrate with an example. | Level 3 | Applying |
| 10 | Explain the three objectives for developing and implementing performance measurement system. | Level 4 | Analysing |
| 11 | Why is it critical that logistics reporting systems reflect dynamic rather than static performance? | Level 1 | Remembering |
| 12 | How does benchmarking related to performance measurement differ from benchmarking related to logistical reengineering? ( 7 Marks) Explain its scope and opportunities with examples. (6 Marks) | Level 2 | Understanding |
| 13 | Is the ideal of a perfect order a realistic operational goal? ( 7 Marks) | Level 4 | Analysing |
| 14 | What is the purpose of trend report? How does it utilize status report information? | Level 1 | Remembering |
PART - C
| S.NO | QUESTIONS |
|---|---|
| 1 | “Performance Measurement system tracks the health of the logistics process". Explain. |
| 2 | For a Performance measurement and control system to keep track of supply chain health on a real time basis, it should be backed by a well designed logistics information system. Discuss. |
| 3 | Differentiate between the effectiveness of traditional costing and activity based costing methods in the context of logistics costing. |
| 4 | Explain how costing methods can help managers to manage and control logistics cost. |
UNIT – V – CURRENT TRENDS
SYLLABUS: Logistics Information Systems – Need, Characteristics and Design. E-Logistics Structure and Operation. Logistics Resource Management eLRM. Automatic Identification Technologies. Reverse Logistics – Scope, design and as a competitive tool. Global Logistics Operational and Strategic Issues, ocean and air transportation. Strategic logistics planning. Green Logistics.
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PART- A
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Define Logistics Information Systems. | Level 1 | Remembering |
| 2 | List the objectives of Designing LIS. | Level 2 | Understanding |
| 3 | How would you show your understanding of Information Collection System? | Level 3 | Applying |
| 4 | List the importance of Order Processing. | Level 4 | Analysing |
| 5 | Can you assess the need of E-Logistics? | Level 5 | Evaluating |
| 6 | Differentiate between Domestic and Global Logistics. | Level 6 | Creating |
| 7 | What are the purposes of Insurance? | Level 1 | Remembering |
| 8 | How would you explain E-LRM? | Level 2 | Understanding |
| 9 | How would you apply the stages in LRM? | Level 3 | Applying |
| 10 | What is the usage of Reverse Logistics? | Level 4 | Analysing |
| 11 | Can you identify the different objectives of Reverse Logistics? | Level 5 | Evaluating |
| 12 | What is your opinion on E-Commerce Requirements on Logistics? | Level 6 |
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