Download PTU BHMCT 2020 March 7th Sem 14583 Organization And Consumer Behaviour Question Paper

Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) BHMCT 2020 March (Bachelor of Hotel Management and Catering Technology) 7th Sem 14583 Organization And Consumer Behaviour Previous Question Paper

1 | M-14583 (S5)-1470

Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BHMCT (Sem.?7)
ORGANIZATION & CONSUMER BEHAVIOUR
Subject Code : BH-419
M.Code : 14583
Time : 3 Hrs. Max. Marks : 30
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying ONE mark
each.
2. SECTION-B contains FIVE questions carrying 2
1
/
2
(Two and Half) marks each
and students has to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying FIVE marks each and students
have to attempt any TWO questions.

SECTION-A
1. Write Short notes on :
a) Autocratic model of OB
b) Communication
c) Task group
d) Virtual team
e) Mentoring
f) Storming
g) Learning organization
h) Vertical communication
i) Participative style of leadership
j) Motivation
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1 | M-14583 (S5)-1470

Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BHMCT (Sem.?7)
ORGANIZATION & CONSUMER BEHAVIOUR
Subject Code : BH-419
M.Code : 14583
Time : 3 Hrs. Max. Marks : 30
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying ONE mark
each.
2. SECTION-B contains FIVE questions carrying 2
1
/
2
(Two and Half) marks each
and students has to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying FIVE marks each and students
have to attempt any TWO questions.

SECTION-A
1. Write Short notes on :
a) Autocratic model of OB
b) Communication
c) Task group
d) Virtual team
e) Mentoring
f) Storming
g) Learning organization
h) Vertical communication
i) Participative style of leadership
j) Motivation

2 | M-14583 (S5)-1470

SECTION-B
2. Write short notes on organizational behavior.
3. Write in brief about nature of human behavior.
4. What are the various negative aspects of group dynamics?
5. What are the functions of communication in an organization?
6. Explain the concept of organizational structure.

SECTION-C
7. Explain concept and theories of leadership.
8. Define Perception. Explain concept and process of perception.
9. Explain various features and types of groups in an organization.








NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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