Download PTU BHMCT 2020 March 1st Sem 75139 Front Office Foundation I Question Paper

Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) BHMCT 2020 March (Bachelor of Hotel Management and Catering Technology) 1st Sem 75139 Front Office Foundation I Previous Question Paper

1 | M-75139 (S2)-1435
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BHMCT (2018 Onwards) (Sem.?1)
FRONT OFFICE FOUNDATION-I
Subject Code : BHMCT-105-18
M.Code : 75139
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
1) Explain briefly :
a) Bell Hop
b) Condominium Hotels
c) Tourism
d) Franking Machine
e) Green Hotels
f) HRACC
g) Referral Hotels
h) Studio Room
i) Cabana
j) SPATT


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1 | M-75139 (S2)-1435
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BHMCT (2018 Onwards) (Sem.?1)
FRONT OFFICE FOUNDATION-I
Subject Code : BHMCT-105-18
M.Code : 75139
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
1) Explain briefly :
a) Bell Hop
b) Condominium Hotels
c) Tourism
d) Franking Machine
e) Green Hotels
f) HRACC
g) Referral Hotels
h) Studio Room
i) Cabana
j) SPATT



2 | M-75139 (S2)-1435
SECTION-B
2) Discuss the role of Tourism industry in Indian Economy.
3) Sketch the Organisational chart of Front Office department of a hotel having 300 rooms.
4) Briefly introduce core areas of a 5-star hotel.
5) Mention the different functions performed at the bell desk area.
6) Translate into French (Any Five) :
a) Monday
b) Spring
c) Twenty
d) Friday
e) Good Morning
f) Madam

SECTION-C
7) What are the various components of Tourism? State different purposes for which people
undertake Tourism.
8) ?Hotel Classification is important for maintaining hotel standards?. Keeping in mind the
above statement, classify hotels on the basis of Location.
9) Define Time share hotels. How are they different from hotel business?



NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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