Download OU MBA Interview Preparation Study Material

CONCEPTS REQUIRED TO ATTEND AN INTERVIEW

1HR Concepts :-

• Managements & its functions

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• Management By Objectives [MBO]
• Grievance Management
• Diff B/W Conflict & grievance
• Conflict resolution
• Industrial relations

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• Process of Bargaining - Collective Bargaining
• Define Worker's Union
• Define Trade Union
• Quality of Work Life
• Work Force Diversity

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• Quality Circles
• Stress Interview
• Stress Management
• What is FLSA [Fair Labour Standards Act of 1938]
• What is FMLA [Family & Medical Leave Act of 1993]

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• EEOC [Equal Employment Opportunity Commission]
• Psychological Contract
• HRM Functions
• Employee Retention
• Employee Attrition rate

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• Parallel Learning Organisation
• World Class Organisation
• Six Sigma
• HR Research
• On What Dimensions HR Policies are framed?

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• When do an Employee Become an Asset to an Organisation
• Johari's Window
• Appraisal
• HRP - Human Resource Planning
• Methods of Job Analysis

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• Diff B/W Job Description & Job Specification
• What do you mean by Continuous Improvement? [Plan - Do - Check – Act]
• Fringe Benefits
• Span of Management
• Psychometric test

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• Critical Incident Method
• Personnel Management
• Organisational Excellence
• Bench Marking
• EFQM [European Foundation for Quality Management]

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• Arousal – Related to Performance Management
• Competency Mapping
• Human Capital
• Accession Rate
• Intrinsic & Extrinsic Compensation

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• Merit Pay
• Incentive Pay
• Deferred Income
• Perks
• Industrial Dispute

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• Total Reward System
• 3P Compensation [Pay for Position, Person, Performance]
• HR Strategy
• Lock Out [Diff B/W LockOut & Strike]
• What do you mean by HR Lay Off?

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• HR Out Sourcing
• Group Incentives
• What is O*NET [US Dept of Labour's Occupational Information Network]
• Employee Motivation
• Diff B/W Moral & Morale?

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• KPI - Key Performance Indicators
• KPA - Key Performance Area
• KRA - Key Result Area
• Diff B/W Appraisal?
• Balanced Score Card

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• Assessment Centre
• Diff B/W Trait & Behaviour
• HR Scorecard
• HR Matrix
• Performance Matrix

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• Absence Management
• HRA - Human Resource Accounting
• Methods of Performance Appraisal
• HRD - Human Resource Development
• E - Recruitment

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• HR – ROI [Return on Investment]
• JIT - Job Instruction Technique
• On - The Job & Off the Job Training
• Job Rotation
• Diff B/W Coaching & Mentoring

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Imprtant Concepts to Attend an Interview

HR Concepts

• Difference between HRM & Personal Mngt.
• Difference between Selection & Recruitment
• Difference between Organisational learning & Learning Organisation.

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• Difference B/W Organisational Climate & Culture.
• Difference B/W Job enrichment & enlargement
• Difference B/W layoff & retrenchment & termination
• Job analysis. Green Recruitment.
• Diff B/W Performance Appraisal & Performance Mngt.

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• Maslow's Need Hierarchy
• Herzberg's Two factor theory
• Transaction Analysis
• Job Hopping
• Whistleblowing

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• Eustress
• Glass Ceiling
• Communication barriers
• Grapevine
• Talent Crunch

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• Retention Tools

Imprtant concepts to Attend an Interview

• ABC Analysis
• Account Receivables
• Accounting Rate of Return ARR

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• Annuity
• Arbitrage
• Bill of Exchange
• Book Value
• Capital Budgeting

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• Capital Market Line
• Capital Structure
• Certificate of Deposit
• Commercial Paper
• Compound Interest

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• Cost of Capital
• Cost of Debenture
• Cost of Equity
• Cost of Preference Share
• Credit Period

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• Credit Policy
• Credit Standards
• Credit Terms
• Current Asset
• Current Liability

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• Debenture
• Discounting
• Dividend
• Economic Order Quantity
• Factoring

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• Financial Leverage [trading as equity]
• Flotation cost
• Indenture
• Initial Public Offering [IPO]
• Internal Rate of Return

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• Intrinsic Value
• Inventory Carrying Cost
• Just-in-Time [JIT] System
• Letter of Credit
• Leverage

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• Mutually Exclusive Projects
• Operating Cycle
• Opportunity Cost
• Optimum Capital Structure
• Pay Back Period

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• Pay Out Ratio
• Preference Share
• Present Value
• Primary Market
• Private Equity

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• Profitability Index
• Proprietary Ratio
• Public Deposits
• RADR
• Salvage Value

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• Secondary Market
• Stock Dividend
• Systematic Risk
• Treasury Bill
• Unsystematic Risk

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• Weighted Average Cost of Capital, WACC
• Working Capital
• What is Investment Management?
• Risk Premium
• Risk Aversion

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• Fundamental Analysis
• Technical Analysis
• Efficient Market Hypothesis
• Bond / Debenture
• Bond Indenture

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• Yield to Maturity
• Yield to call
• Convertible Bonds
• Deep discount Bonds
• Bond Immunization

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• Common Stock
• Sensex
• NIFTY
• Portfolio
• Risk and Return

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• Capital Market Line
• Capital Asset Pricing Model
• Net Asset Value
• Mutual Fund
• Types of Mutual Fund

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• Systematic Risk
• Unsystematic Risk
• Value at Risk
• Cash Flow at Risk
• Risk Avoidance

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• Risk Retention
• Risk Transfer
• Loss Control
• Asset - Liability Management
• Interest – Rate Risk

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• Liquidity Risk
• Credit Risk
• Exchange Rate Risk
• Derivatives
• Forwards

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• Futures
• Options
• Swap
• Clearing House
• Margin

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• Hedgers
• Speculations
• Arbitrageurs
• Hedge Ratio
• Call Option

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• Put Option
• Stock Exchange

Imprtant Concepts Online Interviewing; On Marketing

How to Attend Interview:

• Introduce himself

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• How to answer When asked about Salary
• Why He / She Left the Previous Job
• Personal Details
• Talking Positively
• Body Language

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• Dressing Style

Marketing Specialisation

Applying For Banking Industry

Imprtant Questions.

• BCG - Matrix

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• Green Marketing
• How to Convenience a Customer
• Difference Between Marketing & Selling
• Customer & Consumer
• One Ex. of How to Sell Product Eg Life Insurance

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• Tone & Expression
• Service Marketing
• Segmentation
• Target Marketing
• Positioning

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• Consumer delight & Satisfaction
• Service Triangle
• Family Life Cycle
• Why Companies Going for CSR
• Marketing Mix

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• Difference between Advertising and Publicity
• Global Marketing
• Promotion Mix
• Product life Cycle
• New Product Development

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• Branding
• CRM Implementation
• Road Map
• Relationship Marketing
• Customer Life time Value

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• Customer Loyalty
• Customer Retention
• Customer Strategy Grid
• Customer Satisfaction
• Performance Management

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• Customer Acquisition
• Customer Retention
• Customer Loyalty
• Web Based Customer Support
• Customer Strategy Grid

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• Sales Force Automation
• Silt – Brain Theory
• Repositioning
• Brand Equity
• Risk - Return Analysis

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• Test Marketing
• Integrated Marketing Communication
• Market Logistics
• Internet Marketing
• Product Launching

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• Packing and Packaging
• Macro Environment
• Micro Environment
• Marketing Audit
• Sales Promotion eg

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• Personal Selling eg
• Distribution Channel
• Seven Os
• Consumer Behaviour

Frequently Asked Finance Questions

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• Why do capital expenditure increases assets [estimated benefits]
• Walk me through a cash flow statement
• What is working Capital
• How is it possible for company to show positive net income but go Bankrupt. [depn]
• I buy a piece of equipment, walk me through the impact on three Financial statements (a) No entry in ISIS b) FS on cash balance < Asset > C) Cash Out flow through

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• How is income statement linked to the balance sheet
• What is goodwill
• How do you forecast R & D expenses
• Double entry system
• What is an Accounting cycle

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• Proved Reserves & Probable reserves
• Operating cycle
• Who are the financiers of the company
• Difference between P & L a/c and Income & Expenditure Statement
• Difference between an account and Statement

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• Difference between Journal Entry & ledger
• What are the debentures
• What is T.bill
• What is Net worth of a company
• What is Demat a/c

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• What did the BSE sensex close at Yesterday
• Is it true Indian currency has to be converted in to foreign exchange before going to other countries
• Being a finance manager of a company, how do you forecast the finance requirements
• What is retained earnings
• Define fair value

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• Entry of Depreciation
• What is your investing strategy
• Diff between the asset management and investment management
• Accounting Vs Management Accounting
• Costing Vs Cost accounting

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• What is fictitious Asset
• Authorized Capital Vs Paid up capital
• Difference between bank rate & repo rate
• What is GDP
• Why a company may choose debt over equity

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