Rajiv Gandhi University of Health Sciences
I Semester M.H.A Degree Examination
[Time: 3 Hours] [Max. Marks: 100]
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HOSPITAL ADMINISTRATION
Management of Hospital Services and Patient Care Management
Q.P. CODE: 8712
Your answers should be specific to the questions asked.
Draw neat, labeled diagrams wherever necessary.
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LONG ESSAY 1 X 20 = 20 Marks
- For 500 bedded general hospital with specialty clinical service, what shall be the nursing complement and on what basis you take this decision?
SHORT ESSAY (Answer any Seven) 7 X 10 = 70 Marks
- Outsourcing of laboratory services has become a practice mainly in medium/small size hospitals and nursing homes - give your inputs regarding this practice.
- Discuss the importance of hospitals in delivery of healthcare services.
- Time taken for discharge procedure has a greater impact in providing patient centric services - discuss.
- What are the different types of hospital services and how they are classified? Explain in brief.
- Why the front office of the hospital is called as Shop Window?
- Explain briefly the role of Dietary department in the patient care.
- Discuss the importance of housekeeping services in providing safe patient care.
- Discuss about patient safety and patient risk management.
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SHORT ANSWERS (Answer any Five) 05 X 02 = 10 Marks
- What do you mean by clinical services?
- What is Kidney Transplantation Unit (KTU)?
- Importance of blood bank
- Purpose of Signage
- Define ICD-10-CM.
- Difference between nephrology and urology.
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