Rajiv Gandhi University of Health Sciences, Karnataka
V semester Bachelors in Hospital Administration Degree Examination — May 2016
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Max. Marks: 80 Marks
Time: Three Hours
Quality in Health Care
Q.P. CODE: 1317
Your answers should be specific to the questions asked.
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Draw neat, labeled diagrams wherever necessary
LONG ESSAYS (Answer any Two) 2 x 10 = 20 Marks
- What is Accreditation? Write a note on NABH accreditation.
- What is quality and Deming’s contribution?
- Explain the process of ISO certification.
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SHORT ESSAYS (Answer any Eight) 8 x 5 = 40 Marks
- Various approaches to quality in health care
- Steps entailed for the measurement of quality
- Quality manual
- Types and benefits of audit
- Benchmarking
- Patients satisfaction
- Flow diagram
- Principles of TQM
- Determinants of quality
- Dimensions of quality of training
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SHORT ANSWERS (Answer any ten) 10 x 2 = 20 Marks
- What is a structure?
- Nursing audit
- Pre assessment survey
- What is process?
- Evaluation of quality in healthcare
- What is appreciative quality?
- Define legitimacy.
- Obstacles to implement TQM
- Quality improvement tools
- The six sigma principle
- External audit and internal audit
- What is Outcome management?
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This download link is referred from the post: RGUHS BHA Last 10 Years 2012-2022 Question Papers || Rajiv Gandhi University of Health Sciences
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