Download GTU (Gujarat Technological University) MBA (Master of Business Administration) 2019 Summer 1st Sem 2810004 Organizational Behaviour Ob Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 1 ? EXAMINATION ? SUMMER 2019
Subject Code:2810004 Date:18/05/2019
Subject Name: Organizational Behaviour (OB)
Time: 02:30 PM To 05:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. 1(a) Objective Questions 06
1. Thematic Apperception Test (TAT) is designed to understand
a. Perception of individual c. Learning of individual
b. Personality of individual d. None of these
2. OCB means?
a. Organizational Cultural Behavior
b. Organizational Communication
Behavior
c. Organizational Citizenship
Behavior
d. Organizational Civilization
Behavior
3. Believes, attitudes, traditions and expectations which are shared by group members is
called
a. Group norms .
b. Group cohesiveness
c. Group communication
d. Group structure
4. ------------persons feel chronic sense of time urgency.
a. Authoritarianism
b. Type A
c. Dogmatism
d. Type B
5. Person-Job fit? means
a. Persons physical fitness match with the job
b. Persons skills match with the job
c. Persons contributions match with the incentives offered by the organization
d. Persons education match with the job
6. ????is a person?s belief about his chances of successfully accomplishing a specific
task
a. Self esteem
b. Self efficacy
c. Job satisfaction
d. Self appraisal
Q: 1 (b) Define the following terms: 04
1. Turnover Ratio
2. Instrument Value
3. Job involvement
4. Hallo Effect
Q: 1(c) Define LMX theory of leadership. 04
Q: 2 (a) What is O.B.? Define its challenges and opportunities. 07
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Page 1 of 3
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 1 ? EXAMINATION ? SUMMER 2019
Subject Code:2810004 Date:18/05/2019
Subject Name: Organizational Behaviour (OB)
Time: 02:30 PM To 05:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. 1(a) Objective Questions 06
1. Thematic Apperception Test (TAT) is designed to understand
a. Perception of individual c. Learning of individual
b. Personality of individual d. None of these
2. OCB means?
a. Organizational Cultural Behavior
b. Organizational Communication
Behavior
c. Organizational Citizenship
Behavior
d. Organizational Civilization
Behavior
3. Believes, attitudes, traditions and expectations which are shared by group members is
called
a. Group norms .
b. Group cohesiveness
c. Group communication
d. Group structure
4. ------------persons feel chronic sense of time urgency.
a. Authoritarianism
b. Type A
c. Dogmatism
d. Type B
5. Person-Job fit? means
a. Persons physical fitness match with the job
b. Persons skills match with the job
c. Persons contributions match with the incentives offered by the organization
d. Persons education match with the job
6. ????is a person?s belief about his chances of successfully accomplishing a specific
task
a. Self esteem
b. Self efficacy
c. Job satisfaction
d. Self appraisal
Q: 1 (b) Define the following terms: 04
1. Turnover Ratio
2. Instrument Value
3. Job involvement
4. Hallo Effect
Q: 1(c) Define LMX theory of leadership. 04
Q: 2 (a) What is O.B.? Define its challenges and opportunities. 07
Page 2 of 3
Q: 2 (b) What is culture? How employees learn from culture. 07
OR
Q: 2 (b) Charismatic leaders are born or made. justify with help of its characteristics. 07
Q: 3 (a) Discuss Big five models of personality. 07
Q: 3 (b) Give the definition of Attitude. Explain the major job attitudes. 07
OR
Q: 3 (a) Discuss motivation Theory X and theory Y. 07
Q: 3 (b) Brief about types of transactional analysis. 07
Q: 4 (a) Explain the concept of power and also discuss different types of power in detail.07
Q: 4 (b) How teams are differing than groups? What types of teams playing important role in
today?s quality management? 07
OR
Q: 4 (a) What is ?Negotiation?? Explain the process of Negotiation. 07
Q: 4 (b) Briefly discuss the factors that influence political behavior. 07
Q: 5 14
A tale of twist and turns
Like any other invention, Jack Welch, the former CEO of GE, is the man who first coin the
term Reverse mentoring and implemented it too. In 1999Welch ordered 500 of his top manager
to find worker who were internet savvy and to pair with them as mentors. Welch included
himself in this efforts and committed blocks of time to learn about things such as internet,
bookmarks and competitor websites. From this beginning organizations are expanding the
reverse mentoring concept to a variety of topic. An outcome of reverse mentoring maybe the
growing realization that mentoring is about sharing knowledge and expertise, no matter who
has it. So that this knowledge within a firm can be leveraged to full advantage.
Unilever is a recent example of a company engaged in a reverse mentoring. The company is
pairing rookie marketing executives to the senior manager. The program is meant to keep
senior employees up to date on the digital marketing strategy. One of the first task addressed in
the program was familiarizing the more senior manager with the marketing value of online
social communities. Under the membership of younger associates, the senior executives
created their own personal pages. Now when online marketing strategies are discussed,
everyone at the table has had hands on experience with the medium and has better
understanding of what is being discussed.
Questions:
1. Reverse mentoring is appropriate for the company, justify your views.
2. In which area you can apply reverse mentoring of the company?
OR
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Page 1 of 3
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER 1 ? EXAMINATION ? SUMMER 2019
Subject Code:2810004 Date:18/05/2019
Subject Name: Organizational Behaviour (OB)
Time: 02:30 PM To 05:30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. 1(a) Objective Questions 06
1. Thematic Apperception Test (TAT) is designed to understand
a. Perception of individual c. Learning of individual
b. Personality of individual d. None of these
2. OCB means?
a. Organizational Cultural Behavior
b. Organizational Communication
Behavior
c. Organizational Citizenship
Behavior
d. Organizational Civilization
Behavior
3. Believes, attitudes, traditions and expectations which are shared by group members is
called
a. Group norms .
b. Group cohesiveness
c. Group communication
d. Group structure
4. ------------persons feel chronic sense of time urgency.
a. Authoritarianism
b. Type A
c. Dogmatism
d. Type B
5. Person-Job fit? means
a. Persons physical fitness match with the job
b. Persons skills match with the job
c. Persons contributions match with the incentives offered by the organization
d. Persons education match with the job
6. ????is a person?s belief about his chances of successfully accomplishing a specific
task
a. Self esteem
b. Self efficacy
c. Job satisfaction
d. Self appraisal
Q: 1 (b) Define the following terms: 04
1. Turnover Ratio
2. Instrument Value
3. Job involvement
4. Hallo Effect
Q: 1(c) Define LMX theory of leadership. 04
Q: 2 (a) What is O.B.? Define its challenges and opportunities. 07
Page 2 of 3
Q: 2 (b) What is culture? How employees learn from culture. 07
OR
Q: 2 (b) Charismatic leaders are born or made. justify with help of its characteristics. 07
Q: 3 (a) Discuss Big five models of personality. 07
Q: 3 (b) Give the definition of Attitude. Explain the major job attitudes. 07
OR
Q: 3 (a) Discuss motivation Theory X and theory Y. 07
Q: 3 (b) Brief about types of transactional analysis. 07
Q: 4 (a) Explain the concept of power and also discuss different types of power in detail.07
Q: 4 (b) How teams are differing than groups? What types of teams playing important role in
today?s quality management? 07
OR
Q: 4 (a) What is ?Negotiation?? Explain the process of Negotiation. 07
Q: 4 (b) Briefly discuss the factors that influence political behavior. 07
Q: 5 14
A tale of twist and turns
Like any other invention, Jack Welch, the former CEO of GE, is the man who first coin the
term Reverse mentoring and implemented it too. In 1999Welch ordered 500 of his top manager
to find worker who were internet savvy and to pair with them as mentors. Welch included
himself in this efforts and committed blocks of time to learn about things such as internet,
bookmarks and competitor websites. From this beginning organizations are expanding the
reverse mentoring concept to a variety of topic. An outcome of reverse mentoring maybe the
growing realization that mentoring is about sharing knowledge and expertise, no matter who
has it. So that this knowledge within a firm can be leveraged to full advantage.
Unilever is a recent example of a company engaged in a reverse mentoring. The company is
pairing rookie marketing executives to the senior manager. The program is meant to keep
senior employees up to date on the digital marketing strategy. One of the first task addressed in
the program was familiarizing the more senior manager with the marketing value of online
social communities. Under the membership of younger associates, the senior executives
created their own personal pages. Now when online marketing strategies are discussed,
everyone at the table has had hands on experience with the medium and has better
understanding of what is being discussed.
Questions:
1. Reverse mentoring is appropriate for the company, justify your views.
2. In which area you can apply reverse mentoring of the company?
OR
Page 3 of 3
Q: 5
Wrong Decision
No one in the world alive today would have missed the name Encyclopedia Britannica. For
most of its 230 year history, the Magnum Opus has been viewed as illustrious repository of
cultural and historical knowledge. Generations of students and librarians relied on the
Britannica to research everything from the Aleutian islands to the history of Zydcco ? but was
before CD- ROMs and the internet became the study tools of choice. Suddenly, the 32-volume
collection of encyclopedias seemed destined to fade into history. Britannica was slow to move
into electronic media and practically ceded the market to start up such as Microsoft?s Encarta.
Managers made a serious blunder when they sold the company?s Crompton Unit, CD-ROM
pioneer now being used by millions of users. Even when Britannica finally produced a CD-
ROM, it was priced at whopping $. 1200 which the rival Microsoft was offering cut rate deals
of giving Encarta away free with personal computers. When Jacob Safra and Swiss investment
group bought Britannica, new top executives immediately began installing managers who
could lead the company into the digital age. Safra believed Britannica could once again be the
quality leader. However, decisions had to be made about how to compete with rivals such as
Crompton?s and Microsoft?s Encarta, as well as the numerous free options available on the
internet.
Questions:
1. If you assume you are a member of management team Britannica, what decisions would
you make to successfully compete in today?s environment?
2. What alternative would you consider for this case ?
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This post was last modified on 19 February 2020