Download GTU (Gujarat Technological University) MBA (Master of Business Administration) 2015 Winter 3rd Sem 2830301 Change Management And Organization Development Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER (3) ? EXAMINATION ? WINTER 2015
Subject Code:2830301 Date: 03/12/2015
Subject Name: Change Management and Organization Development
Time: 10.30 AM to 01.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 (a) Answer the following questions with the suitable options. 6
1.
Which of the following methods is adopted when there is a high uncertainty in
the external environment?
A. Contingency approach B. System design approach
C. Data driven approach D. None of the above
2.
Managing change is an integral part of ______________.
A. Top management?s job B. Middle-level management?s job
C. First-line manager?s job D Every manager?s job
3.
Which of the following is the process that adapts employees to the
organization?s culture?
A. Pivotal norms B. Peripheral norms
C. Socialization D. Creative individualism
4.
______________system is the self contained and isolated from the environment.
A. Open system B. Equilibrium system
C. Dynamic system D. Closed system
5.
Which of the following style of OD practitioner emphasis on high morale and
high effectiveness?
A. Persuader B. Pathfinder
C. Analyzer D. Stabilizer
6.
Which of the following is not an organizational development intervention
program?
A. Team-building B. Survey feedback
C. Leadership development D. All of the above
Q.1 (b) Define the following terms.
1. Organizational Renewal
2. Intervention Process
3. Corporate Culture
4. Practitioner-client relationship
04
Q.1 (c) Describe the key factors in cultural change. 04
Q.2 (a) Explain the five stages of organization development in detail. 07
(b) Discuss the implication of organization renewal concept for 21
st
century?s
organization.
07
OR
(b) ?Success of Organization Development program is dependent on fit
between OD values and the organization?s values.? Discuss.
07
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Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ? SEMESTER (3) ? EXAMINATION ? WINTER 2015
Subject Code:2830301 Date: 03/12/2015
Subject Name: Change Management and Organization Development
Time: 10.30 AM to 01.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 (a) Answer the following questions with the suitable options. 6
1.
Which of the following methods is adopted when there is a high uncertainty in
the external environment?
A. Contingency approach B. System design approach
C. Data driven approach D. None of the above
2.
Managing change is an integral part of ______________.
A. Top management?s job B. Middle-level management?s job
C. First-line manager?s job D Every manager?s job
3.
Which of the following is the process that adapts employees to the
organization?s culture?
A. Pivotal norms B. Peripheral norms
C. Socialization D. Creative individualism
4.
______________system is the self contained and isolated from the environment.
A. Open system B. Equilibrium system
C. Dynamic system D. Closed system
5.
Which of the following style of OD practitioner emphasis on high morale and
high effectiveness?
A. Persuader B. Pathfinder
C. Analyzer D. Stabilizer
6.
Which of the following is not an organizational development intervention
program?
A. Team-building B. Survey feedback
C. Leadership development D. All of the above
Q.1 (b) Define the following terms.
1. Organizational Renewal
2. Intervention Process
3. Corporate Culture
4. Practitioner-client relationship
04
Q.1 (c) Describe the key factors in cultural change. 04
Q.2 (a) Explain the five stages of organization development in detail. 07
(b) Discuss the implication of organization renewal concept for 21
st
century?s
organization.
07
OR
(b) ?Success of Organization Development program is dependent on fit
between OD values and the organization?s values.? Discuss.
07
2
Q.3 (a) What are the pros and cons of external and internal practitioners? Discuss. 07
(b) What is Diagnosis? Explain Diagnostic process. 07
OR
Q.3 (a) What methods might be used for dealing with resistance to change?
Explain.
07
(b) What is process intervention? How process interventions can be used in an
OD program.
07
Q.4 (a) Discuss the characteristics of self-managed work team. 07
(b) ?Every organization has a culture, but some cultures are stronger than
other.? Discuss.
07
OR
Q.4 (a) What is third-wave organization? Discuss the characteristics of third-wave
organization.
07
(b) How can managers develop an organizational culture that encourages a
learning organization?
07
Q.5 A textile manufacturing company plan to introduce new product to the
market. The management wants to establish different division for the same.
The top management decided to assign task to new team from the
organization. As a consultant suggest stages for team development process
to the company.
14
OR
Q.5 A small company interested in development of project management system.
With a project management system in place, employees may be able to
work smarter, handling tasks in sequential order, identifying which tasks
are dependent upon others and outlining which resources are necessary to
take projects from start to completion. The objective behind this system is
to improve quality of product or service in less time, so customer get
benefits of the same. The employees in the company numbering around
1500 are fearful of the change brought out and hence resisted in many
ways. As an OD consultant, how did you advice the management to tackle
the problem and what intervention techniques would you suggest.
14
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This post was last modified on 19 February 2020