Roll No. ________________
Total No. of Questions : 09
Total No. of Pages : 02
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BHMCT (Sem.-1)
FRONT OFFICE-I
Subject Code : BH-115
M.Code : 14508
Time : 3 Hrs.
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Max. Marks : 30
INSTRUCTION TO CANDIDATES :
- SECTION-A is COMPULSORY consisting of TEN questions carrying ONE mark each.
- SECTION-B contains FIVE questions carrying 2½ (Two and Half) marks each and students has to attempt any FOUR questions.
- SECTION-C contains THREE questions carrying FIVE marks each and students have to attempt any TWO questions.
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SECTION-A
- Write short notes on :
- Double room
- Chain Hotel
- Customer profile
- Pre arrival
- Hospitality
- CVGR
- Night spent basis
- Independent hotels
- Star ratings
- Special rates
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SECTION-B
- Explain the core areas of the hotel.
- Write a short note on Meal plans offered in a hotel.
- Differentiate between Time share and Condominium.
- Describe the functional areas of the Front office department.
- List the steps in handling FIT at reception.
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SECTION-C
- With the help of a neat diagram, describe the features of a tariff card.
- Draw and label a neat classical layout of Front office department of a hotel.
- Classify hotel on the basis of location, clientele and facilities.
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NOTE : Disclosure of identity by writing mobile number or making passing request on any page of Answer sheet will lead to UMC case against the Student.
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This download link is referred from the post: PTU BHMCT 2020 March Question Papers (1st, 2nd, 3rd, 4th, 5th, 6th And 7th Semester)