Download OU BBA 2019 Dec 5th Sem 12761 Organization Development Question Paper

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Code No. 12761

FACULTY OF MANAGEMENT

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BBA V - Semester (CBCS) Examination, November / December 2019

Subject: Organization Development

Course No. BB - 506 Elective — | (HRM)

Time: 3 Hours Max. Marks: 80

Note: Answer all the questions.

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PART - A (5x4 = 20 Marks)

[Short Answer Type]

Answer any five of the following in not exceeding 20 lines.

1. a) Define organization
2. b) Organizational change

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3. c) What is third wave consulting?
4. d) What do you mean by process consultation?
5. e) MBO
6. f) What is quality circle?
7. g) Intervention process

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8. h) Self managed teams

PART - B (5x12 = 60 Marks)

[Essay Answer Type]

Note: Answer all the questions using the internal choice.

1. a) Define organization development and explain evolution of organization development.

   OR

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   b) Briefly explain the Benefits and Limitations of OD.
2. a) Explain the Kurt — Lewin model of organizational change.

   OR

   b) Discuss the importance of teams and team work in organization development.
3. a) Explain the phases of OD programs.

   OR

   b) Discuss the steps in transforming an organization.

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4. a) Briefly explain the classification of OD interventions.

   OR

   b) What is team building? Explain the Gestalt approach to team building.
5. a) What do you mean by Total Quality Management? How it ensures OD?

   OR

   b) Write a note on self-design systems and high performance work systems.

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