Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) B.Sc (Catering-And-Culinary-Arts) 2020 March Previous Question Papers
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BSc.(Catering and Culinary Arts) (2015 & Onwards) (Sem.?4)
BUSINESS COMMUNICATION
Subject Code : BSCCA-407
M.Code : 74366
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.
SECTION-A
1. Explain briefly :
a. Job application
b. Synergy
c. Group Discussion
d. Encoding
e. Role of Extempore skills in communication
f. Use of Brochure in presentations
g. Resume v/s CV
h. Communication Cycle
i. Informal Communication
j. Panel Discussion
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1 | M-74366 (S2)-1983
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BSc.(Catering and Culinary Arts) (2015 & Onwards) (Sem.?4)
BUSINESS COMMUNICATION
Subject Code : BSCCA-407
M.Code : 74366
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.
SECTION-A
1. Explain briefly :
a. Job application
b. Synergy
c. Group Discussion
d. Encoding
e. Role of Extempore skills in communication
f. Use of Brochure in presentations
g. Resume v/s CV
h. Communication Cycle
i. Informal Communication
j. Panel Discussion
2 | M-74366 (S2)-1983
SECTION-B
2. Can an organisation use Informal Communication, to communicate effectively during
office hours. Discuss pros and cons.
3. Prepare a memo for circulation to all employees of your organisation announcing a
change in the working hours and explaining the reasons for the change.
4. Imagine that you are the F & B manager of a five-star property. Write a notice to your
team informing and directing them about the upcoming Christmas party and the particular
dress code and necessary details therewith.
5. ?The acquisition of oral presentation skills is essential for success in a profession?.
Comment.
6. What is business report? Discuss steps of writing a business report.
SECTION-C
7. What is a resume? What is its main function?
8. Why and how do employers use group discussion as one of the instruments for assessing
the suitability for candidates for a job?
9. ?Seek first to understand, then to be understood?. Considering this statement by Stephen
Covey, a noted author, discuss the role of personal habits play in overall success within
an organisation.
NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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This post was last modified on 02 April 2020