Download PTU BHMCT 2nd Semester 2019 May 14522 HOUSE KEEPING II Question Paper

Download PTU (I. K. Gujral Punjab Technical University) BHMCT (Bachelor of Hotel Management and Catering Technology) 2nd Semester 2019 May 14522 HOUSE KEEPING II Question Paper.

1 | M - 1 4 5 2 2 ( S 5 ) - 1 4 2 4

Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BHMCT (Sem.?2)
HOUSE KEEPING-II
Subject Code : BH-114
M.Code : 14522
Time : 3 Hrs. Max. Marks : 30
INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying ONE mark
each.
2. SECTION-B contains FIVE questions carrying 2
1
/
2
(Two and Half) marks each
and students has to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying FIVE marks each and students
have to attempt any TWO questions.

SECTION-A
1. Write short notes on :
a. Key Card
b. Crib
c. Block Cleaning
d. Over Stay
e. Cabana
f. Housekeeping Report
g. Discrepancy Report
h. Inspection
i. Room Transfer
j. WLAN
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1 | M - 1 4 5 2 2 ( S 5 ) - 1 4 2 4

Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BHMCT (Sem.?2)
HOUSE KEEPING-II
Subject Code : BH-114
M.Code : 14522
Time : 3 Hrs. Max. Marks : 30
INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying ONE mark
each.
2. SECTION-B contains FIVE questions carrying 2
1
/
2
(Two and Half) marks each
and students has to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying FIVE marks each and students
have to attempt any TWO questions.

SECTION-A
1. Write short notes on :
a. Key Card
b. Crib
c. Block Cleaning
d. Over Stay
e. Cabana
f. Housekeeping Report
g. Discrepancy Report
h. Inspection
i. Room Transfer
j. WLAN
2 | M - 1 4 5 2 2 ( S 5 ) - 1 4 2 4

SECTION-B
2. Discuss in brief about various types of key used in hotel.
3. Draw the format for Maid?s report.
4. How Housekeeping co-ordinate with Front Office and Maintenance?
5. How technology improves the working system of Housekeeping Department?
6. Write in brief about Lost & Found procedure.

SECTION-C
7. Draw the layout of Standard Single Guestroom with scale dimension.
8. Write in detail about ?Guest Special Request?.
9. Explain various records maintained by Housekeeping Department.







NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.

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