Download RGUHS MHA (Master of Health Administration) 2019 April 2nd Sem 8720 Hospital Administration Human Capital Management And Industrial Relations Previous Question Paper

Rajiv Gandhi University of Health Sciences
II Semester M.H.A Degree Examination ? APRIL-2019
[Time: 3 Hours]
[Max. Marks: 100]
HOSPITAL ADMINISTRATION
Human Capital Management and Industrial Relations
Q.P. CODE: 8720
Your answers should be specific to the questions asked.
Draw neat, labeled diagrams wherever necessary.
LONG ESSAY
1 X 20 = 20 Marks
1.
What is human resource planning? Elaborate the process in human resource planning. Write a
note on the barriers in human resource planning.
SHORT ESSAY (Answer any Seven)
7 X 10 = 70 Marks
2.
What is promotion? Write a note on its purpose, principles and advantages.
3.
Discuss the factors influencing employee remuneration.
4.
How will you determine the need for training in a hospital? Discuss the various steps involved
in implementing a training programme.
5.
Discuss the process of grievance settlement.
6.
Discuss the process involved in ensuring discipline in an organization.
7.
Write a note on wage policy in India.
8.
"Recruitment is positive in approach". Substantiate your argument with reasoning
9.
What is the importance of appraising employees in a healthcare industry? Discuss the methods
of appraising clinical and supportive staffs in a hospital.
SHORT ANSWERS (Answer any Five)
05 X 02 = 10 Marks
10.
Write a note on different types of rest pauses to overcome mental fatigueness.
11.
On-job training
12.
Burnout
13.
Job description and job enlargement
14.
Lay off V/s retrenchment
15.
What is collective bargaining?
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