Download RGUHS MHA (Master of Health Administration) 2017 May 2nd Sem 8720 Hospital Administration Human Capital Management And Industrial Relations Previous Question Paper

Rajiv Gandhi University of Health Sciences
II Semester M.H.A Degree Examination - April 2017
[Time: 3 Hours]
[Max. Marks: 100]
HOSPITAL ADMINISTRATION
Human Capital Management and Industrial Relations
Q.P. CODE: 8720
Your answers should be specific to the questions asked.
Draw neat, labeled diagrams wherever necessary.
LONG ESSAY
1 X 20 = 20 Marks
1.
Write a note on performance appraisal. Explain various methods and errors involved in
performance appraisal. Discuss the relevance of performance appraisal to employee's
compensation.
SHORT ESSAY (Answer any Seven)
7 X 10 = 70 Marks
2.
Grievance settlement process
3.
Training a healthcare organization
4.
Fringe benefits
5.
Managerial effectiveness
6.
Participative management
7.
Job analysis
8.
Write a note on recruitment.
9.
Accidents in hospital and how these accidents can be prevented for employees safety?
SHORT ANSWERS (Answer any Five)
05 X 02 = 10 Marks
10.
Types of policies
11.
Difference between job evaluation and job analysis
12.
Separations
13.
Competency mapping
14.
Incentives
15.
Orientation
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