Download RGUHS MHA (Master of Health Administration) 2016 May 3rd Sem 8367 Hospital Administration Human Resources Management In Healthcare Revised Scheme Previous Question Paper

Rajiv Gandhi University of Health Sciences
III Semester M.H.A Degree Examination - May 2016
[Time: 3 Hours]
[Max. Marks: 100]
HOSPITAL ADMINISTRATION
HUMAN RESOURCES MANAGEMENT IN HEALTHCARE
(Revised Scheme)
Q.P. CODE: 8367
Your answers should be specific to the questions asked.
Draw neat, labeled diagrams wherever necessary.
LONG ESSAY
2 X 20 = 40 Marks
1.
Discuss the term competency mapping. How can it be implemented and used in a hospital?
Explain the drawbacks of competency mapping.
2.
"Performance Appraisal is an objective assessment of an individual's performance against well
defined benchmarks". Discuss.
SHORT ESSAY (Answer any six)
6 X 10 = 60 Marks
3.
Discuss the prerequisites and types of collective bargaining. What are the advantages and
disadvantages of the same?
4.
How do you maintain employee discipline in a 500-bedded hospital? Write a note on the
disciplinary procedure.
5.
Discuss the types of orientation that can be provided for the employees in a 550-bedded
hospital. What are the barriers to an effective orientation program?
6.
Briefly explain the types of interview.
7.
Interventions in human resource development for managerial effectiveness.
8.
What is grievance? How can you overcome grievances in a hospital organization?
9.
"Selection is negative in approach", substantiate your argument with reasoning.
10.
What is the importance of job analysis in a health care industry? How will you design the job
for the clinical and non-clinical staff in a hospital?
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