Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) ) MBA (Master of Business Administration) 2020 March 3rd Sem 76898 Organizational Change And Development Previous Question Paper
Roll No. Total No. of Pages : 03
Total No. of Questions : 17
MBA (2018 Batch) (Sem.?3)
ORGANIZATIONAL CHANGE AND DEVELOPMENT
Subject Code : MBA 931-18
M.Code : 76898
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A contains EIGHT questions carrying TWO marks each and students
has to attempt ALL questions.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student has to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consists of ONE Case Study carrying TWELVE
marks.
SECTION-A
Write short notes on :
1. What is organisational development?
2. What is resistance to change?
3. What are the various issues of client and consultant relationship?
4. Discuss the various strategies for implementing organisational change.
5. Discuss system theory.
6. What are T-Groups?
7. What are team interventions?
8. Discuss the concept of Power and politics in an organisation.
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1 | M- 76898 (S32)-1715
Roll No. Total No. of Pages : 03
Total No. of Questions : 17
MBA (2018 Batch) (Sem.?3)
ORGANIZATIONAL CHANGE AND DEVELOPMENT
Subject Code : MBA 931-18
M.Code : 76898
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A contains EIGHT questions carrying TWO marks each and students
has to attempt ALL questions.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student has to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consists of ONE Case Study carrying TWELVE
marks.
SECTION-A
Write short notes on :
1. What is organisational development?
2. What is resistance to change?
3. What are the various issues of client and consultant relationship?
4. Discuss the various strategies for implementing organisational change.
5. Discuss system theory.
6. What are T-Groups?
7. What are team interventions?
8. Discuss the concept of Power and politics in an organisation.
2 | M- 76898 (S32)-1715
SECTION-B
UNIT-I
9. What is planned change? Discuss the various strategies for implementing organisational
change.
10. Write notes on :
a. Participation and empowerment
b. System theory
UNIT-II
11. What are OD interventions? Discuss the nature of OD interventions.
12. Write notes on :
a. Career Anchors
b. T- Groups
UNIT-III
13. What are Comprehensive Interventions? Discuss various types of comprehensive
interventions with suitable examples.
14. Write notes on :
a. Theories about the sources and power
b. Team interventions
UNIT-IV
15. Discuss the various issues of client and consultant relationship.
16. Discuss the various ethical standards in OD.
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1 | M- 76898 (S32)-1715
Roll No. Total No. of Pages : 03
Total No. of Questions : 17
MBA (2018 Batch) (Sem.?3)
ORGANIZATIONAL CHANGE AND DEVELOPMENT
Subject Code : MBA 931-18
M.Code : 76898
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A contains EIGHT questions carrying TWO marks each and students
has to attempt ALL questions.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student has to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consists of ONE Case Study carrying TWELVE
marks.
SECTION-A
Write short notes on :
1. What is organisational development?
2. What is resistance to change?
3. What are the various issues of client and consultant relationship?
4. Discuss the various strategies for implementing organisational change.
5. Discuss system theory.
6. What are T-Groups?
7. What are team interventions?
8. Discuss the concept of Power and politics in an organisation.
2 | M- 76898 (S32)-1715
SECTION-B
UNIT-I
9. What is planned change? Discuss the various strategies for implementing organisational
change.
10. Write notes on :
a. Participation and empowerment
b. System theory
UNIT-II
11. What are OD interventions? Discuss the nature of OD interventions.
12. Write notes on :
a. Career Anchors
b. T- Groups
UNIT-III
13. What are Comprehensive Interventions? Discuss various types of comprehensive
interventions with suitable examples.
14. Write notes on :
a. Theories about the sources and power
b. Team interventions
UNIT-IV
15. Discuss the various issues of client and consultant relationship.
16. Discuss the various ethical standards in OD.
3 | M- 76898 (S32)-1715
SECTION-C
17. Case Study :
The personnel office of Prasant Chemicals limited informed the middle managers through
a circular that a group of consultants would be calling on them later in the week to
provide training on team building. The consultants would be emphasizing on how to
develop team work and to build inter group relationships throughout the Company. The
information also contained the approach to be adopted by the consultants and explained
the five-step process of team building: problem sensing, examining differences, giving
and receiving feedback, developing interactive skills, and follow up actions. The circular
also included a note on the utility of team building in organisational effectiveness.
On receiving the circular, middle managers, felt tensed as they thought team building as
an exercise involving a lot of hocus-pocus as they experienced in sensitivity training
exercises in which participants used to attack each other and let out their aggression by
heaping abuse on those disliked. Therefore, the managers felt that the consultants were
not needed for team building. One of the managers commented, ?now that as we
understand what is involved in team building, we can go ahead and conduct session
ourselves. All we have to do is to choose a manager who is liked by everyone and put him
in the role of change agent/ consultant. After all, you really do not need high priced
consultants to do team building stuff. You just have a good feel for human factor?. The
other managers generally agreed. However, the corporate personal director turned down
their suggestion and proceeded with his original programme of hiring consultants.
Questions :
a. Why did middle managers show resistance to team building approach of organisation
development?
b. Do you think the managers had accurate view of team building concept and role of
external consultant in that?
c. Did corporate personnel office sell the concept of team building and its usefulness
properly to middle managers? What actions should the department have taken?
NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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This post was last modified on 22 March 2020