Download RGUHS (Rajiv Gandhi University of Health Sciences) MHA (Master of Health Administration) 2019 October 2nd Semester 8720 Hospital Administration Human Capital Management And Industrial Relations Previous Question Paper
Rajiv Gandhi University of Health Sciences
II Semester M.H.A Degree Examination - 22-Oct-2019
[Time: 3 Hours]
[Max. Marks: 100]
HOSPITAL ADMINISTRATION
Human Capital Management and Industrial Relations
Q.P. CODE: 8720
Your answers should be specific to the questions asked.
Draw neat, labeled diagrams wherever necessary.
LONG ESSAY
1 X 20 = 20 Marks
1.
Explain the importance of training in a hospital. Enumerate the various steps involved in
training process and different training methods.
SHORT ESSAY (Answer any Seven)
7 X 10 = 70 Marks
2.
Staff appraisal. Discuss importance and need to appraise.
3.
Collective bargaining
4.
Interview techniques
5.
Elaborate the process of recruitments selection
6.
Manpower planning
7.
Job evaluation
8.
Write a job description for OPD staff nurse.
9.
Duties of a medico social worker
SHORT ANSWERS (Answer any Five)
05 X 02 = 10 Marks
10.
Competency mapping
11.
Transfers
12.
Fringe benefits
13.
Job analysis
14.
Employee grievance
15.
Define remuneration.
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This post was last modified on 23 June 2022