Download JNTUA MBA 2019 June 1st Sem 18E00106 Managerial Communication Question Paper

Download JNTUA (JNTU Anantapur) MBA (Master of Business Administration) 2019 June Supplementary 1st Sem 18E00106 Managerial Communication Previous Question Paper

Code: 18E00106

MBA (Fintech) I Semester Supplementary Examinations June 2019
MANAGERIAL COMMUNICATION
(For students admitted in 2018 only)

Time: 3 hours Max. Marks: 60

All questions carry equal marks
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SECTION ? A
(Answer the following: 05 X 10 = 50 Marks)

1 Discuss the significance and scope of communication. What is the process involved in the
communication?
OR
2 Outline the essentials of good communication. Distinguish formal and informal communication
with their merits and demerits.

3 Discuss the features of oral communication. What are its merits and demerits?
OR
4 Write short notes on:
(a) Body language.
(b) Sign language.

5 How will you manage motivation to influence interpersonal communication?
OR
6 Explain the styles of communication in detail.

7 Discuss the types of listening.
OR
8 How will you overcome barriers of communication?

9 Explain any two types of business letters with examples.
OR
10 How will you write formal report?

SECTION ? B
(Compulsory question, 01 X 10 = 10 Marks)
11 Case Study:
One of your customers has failed to pay his dues in spite of several reminders. Write to him
appealing to his sense of fairness and honour.

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