Download Anna University (AU) MBA ( Master of Business Administration) Important Question Bank 2nd Sem 1915206 Operations Management (Latest Important Questions Unit Wise)
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
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(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
7 21
17 29
8 25
18 27
9 27
19 23
10 18
20 25
UNIT ? III ? DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development ? Process, Elements, Issues, New Product
development phases and Techniques. Process ? Planning, Selection, Strategy, Major Decisions.
Production Planning and Control ? Production planning System ? Benefits and Limitations,
Scheduling ?elements and types. Method Study, Motion Study. Work Measurement and Productivity ?
Measuring Productivity and Methods to improve productivity.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define product design. Level 1 Remembering
2 Classify the approaches to product design. Level 2 Understanding
3 Identify the main purpose of motion study. Level 3 Applying
4 List the features for a good product design. Level 4 Analysing
5 Discuss the benefits of product development. Level 5 Evaluating
6 How could you determine Productivity? Level 6 Creating
7 What is process planning? Level 1 Remembering
8 What is meant by process selection? Level 2 Understanding
9 Write any 3 influencing factors for designing a new product. Level 3 Applying
10 Contrast the meaning of MTS, MTO, ATO, ETO? Level 4 Analysing
11 Compile the steps in process planning. Level 5 Evaluating
12 Interpret the objectives of motion study. Level 6 Creating
13 Quote the meaning of method study. Level 1 Remembering
14 Compare the method study and work measurement. Level 2 Understanding
15 How would you use work measurement? Level 3 Applying
16 Differentiate Standardization and Simplification. Level 4 Analysing
17 How the Motion study is connected with manufacturing? Level 1 Remembering
18 Summarize the objectives of work measurement. Level 2 Understanding
19 Explain SIMO chart. Level 1 Remembering
20 Define partial productivity. Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
7 21
17 29
8 25
18 27
9 27
19 23
10 18
20 25
UNIT ? III ? DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development ? Process, Elements, Issues, New Product
development phases and Techniques. Process ? Planning, Selection, Strategy, Major Decisions.
Production Planning and Control ? Production planning System ? Benefits and Limitations,
Scheduling ?elements and types. Method Study, Motion Study. Work Measurement and Productivity ?
Measuring Productivity and Methods to improve productivity.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define product design. Level 1 Remembering
2 Classify the approaches to product design. Level 2 Understanding
3 Identify the main purpose of motion study. Level 3 Applying
4 List the features for a good product design. Level 4 Analysing
5 Discuss the benefits of product development. Level 5 Evaluating
6 How could you determine Productivity? Level 6 Creating
7 What is process planning? Level 1 Remembering
8 What is meant by process selection? Level 2 Understanding
9 Write any 3 influencing factors for designing a new product. Level 3 Applying
10 Contrast the meaning of MTS, MTO, ATO, ETO? Level 4 Analysing
11 Compile the steps in process planning. Level 5 Evaluating
12 Interpret the objectives of motion study. Level 6 Creating
13 Quote the meaning of method study. Level 1 Remembering
14 Compare the method study and work measurement. Level 2 Understanding
15 How would you use work measurement? Level 3 Applying
16 Differentiate Standardization and Simplification. Level 4 Analysing
17 How the Motion study is connected with manufacturing? Level 1 Remembering
18 Summarize the objectives of work measurement. Level 2 Understanding
19 Explain SIMO chart. Level 1 Remembering
20 Define partial productivity. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Describe the various aspects of product design, and its elements
in detail.
Level 1 Remembering
2
Demonstrate the various approaches and influencing factors in
deciding the product design. List the issues in it.
Level 2 Understanding
3 Identify various stages involved in developing a product. Level 3 Applying
4 Analyze the product development techniques in detail. Level 4 Analysing
5
Discuss the documentation requirement and steps involved
process planning.
Level 5 Evaluating
6
What would you recommend the various stages in process
selection methods? Also explain the process selection decision.
Level 6 Creating
7 Illustrate production planning and control in detail. Level 1 Remembering
8 Can you explain scheduling elements and types? Level 2 Understanding
9
How would you organize the Objectives in Motion study and
principles in motion study?
Level 3 Applying
10
What are the various principles of motion study and its
objectives in detail?
Level 4 Analysing
11
a) Recite the components of work measurement.
(8Marks)
b) Tell the various techniques of work measurement. (5Marks)
Level 1 Remembering
12
What is meant by Productivity and discuss the three major types
of productivity.
Level 2 Understanding
13
a) Examine the importance of productivity.
b) List the factors influencing productivity.
Level 4 Analysing
14 Write down the methods to improve productivity? Level 1 Remembering
PART - C
S.
No.
QUESTIONS
1 Discuss the types of Production-Planning and Control Systems
2 Prepare a flow process chart for a hospital admission procedure for surgery.
3 Conclude your understanding about the strategy for the Process along with types.
4 Tell the key decisions relating to the process design and the influencing factors in it.
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(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
7 21
17 29
8 25
18 27
9 27
19 23
10 18
20 25
UNIT ? III ? DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development ? Process, Elements, Issues, New Product
development phases and Techniques. Process ? Planning, Selection, Strategy, Major Decisions.
Production Planning and Control ? Production planning System ? Benefits and Limitations,
Scheduling ?elements and types. Method Study, Motion Study. Work Measurement and Productivity ?
Measuring Productivity and Methods to improve productivity.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define product design. Level 1 Remembering
2 Classify the approaches to product design. Level 2 Understanding
3 Identify the main purpose of motion study. Level 3 Applying
4 List the features for a good product design. Level 4 Analysing
5 Discuss the benefits of product development. Level 5 Evaluating
6 How could you determine Productivity? Level 6 Creating
7 What is process planning? Level 1 Remembering
8 What is meant by process selection? Level 2 Understanding
9 Write any 3 influencing factors for designing a new product. Level 3 Applying
10 Contrast the meaning of MTS, MTO, ATO, ETO? Level 4 Analysing
11 Compile the steps in process planning. Level 5 Evaluating
12 Interpret the objectives of motion study. Level 6 Creating
13 Quote the meaning of method study. Level 1 Remembering
14 Compare the method study and work measurement. Level 2 Understanding
15 How would you use work measurement? Level 3 Applying
16 Differentiate Standardization and Simplification. Level 4 Analysing
17 How the Motion study is connected with manufacturing? Level 1 Remembering
18 Summarize the objectives of work measurement. Level 2 Understanding
19 Explain SIMO chart. Level 1 Remembering
20 Define partial productivity. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Describe the various aspects of product design, and its elements
in detail.
Level 1 Remembering
2
Demonstrate the various approaches and influencing factors in
deciding the product design. List the issues in it.
Level 2 Understanding
3 Identify various stages involved in developing a product. Level 3 Applying
4 Analyze the product development techniques in detail. Level 4 Analysing
5
Discuss the documentation requirement and steps involved
process planning.
Level 5 Evaluating
6
What would you recommend the various stages in process
selection methods? Also explain the process selection decision.
Level 6 Creating
7 Illustrate production planning and control in detail. Level 1 Remembering
8 Can you explain scheduling elements and types? Level 2 Understanding
9
How would you organize the Objectives in Motion study and
principles in motion study?
Level 3 Applying
10
What are the various principles of motion study and its
objectives in detail?
Level 4 Analysing
11
a) Recite the components of work measurement.
(8Marks)
b) Tell the various techniques of work measurement. (5Marks)
Level 1 Remembering
12
What is meant by Productivity and discuss the three major types
of productivity.
Level 2 Understanding
13
a) Examine the importance of productivity.
b) List the factors influencing productivity.
Level 4 Analysing
14 Write down the methods to improve productivity? Level 1 Remembering
PART - C
S.
No.
QUESTIONS
1 Discuss the types of Production-Planning and Control Systems
2 Prepare a flow process chart for a hospital admission procedure for surgery.
3 Conclude your understanding about the strategy for the Process along with types.
4 Tell the key decisions relating to the process design and the influencing factors in it.
UNIT - IV MATERIALS MANAGEMENT
SYLLABUS: Inventory Management ? Nature, importance and Classification of Inventory and
Inventory Control Techniques, Budgeting and Control. Purchasing ? Objectives, Functions, Policies
and Procedure. Vendor rating and Value Analysis. Stores Management ? Nature, Layout,
Classification and Coding. Overview of JIT.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Inventory Management. Level 1 Remembering
2 Classify Inventory on the basis of elements and purpose. Level 2 Understanding
3 Identify the various facts in Economic Ordering Quantity. Level 3 Applying
4 List the objectives of purchasing. Level 4 Analysing
5 What do you think about ?Inventory position?? Level 5 Evaluating
6 Explain material planning. Level 6 Creating
7 What do you mean by purchasing? Level 1 Remembering
8 What is meant by Mnemonic Code in materials management? Level 2 Understanding
9 How would you apply the steps in lean manufacturing? Level 3 Applying
10 Why do you think JIT is needed in manufacturing? Level 4 Analysing
11 Compile the various components of Inventory Carrying Cost. Level 5 Evaluating
12 How could you determine the term ?Store Layout?? Level 6 Creating
13 How would you explain centralized buying? Level 1 Remembering
14 Explain materials management manual. Level 2 Understanding
15 How would you make use of FSN and ABC analysis? Level 3 Applying
16
What is the relationship between the ?push? and ?pull? methods
of material flow?
Level 4 Analysing
17 Recognize the term Re-order point. Level 1 Remembering
18 Infer the meaning of Vendor rating. Level 2 Understanding
19 Explain value analysis. Level 1 Remembering
20 Define JIT. Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
7 21
17 29
8 25
18 27
9 27
19 23
10 18
20 25
UNIT ? III ? DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development ? Process, Elements, Issues, New Product
development phases and Techniques. Process ? Planning, Selection, Strategy, Major Decisions.
Production Planning and Control ? Production planning System ? Benefits and Limitations,
Scheduling ?elements and types. Method Study, Motion Study. Work Measurement and Productivity ?
Measuring Productivity and Methods to improve productivity.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define product design. Level 1 Remembering
2 Classify the approaches to product design. Level 2 Understanding
3 Identify the main purpose of motion study. Level 3 Applying
4 List the features for a good product design. Level 4 Analysing
5 Discuss the benefits of product development. Level 5 Evaluating
6 How could you determine Productivity? Level 6 Creating
7 What is process planning? Level 1 Remembering
8 What is meant by process selection? Level 2 Understanding
9 Write any 3 influencing factors for designing a new product. Level 3 Applying
10 Contrast the meaning of MTS, MTO, ATO, ETO? Level 4 Analysing
11 Compile the steps in process planning. Level 5 Evaluating
12 Interpret the objectives of motion study. Level 6 Creating
13 Quote the meaning of method study. Level 1 Remembering
14 Compare the method study and work measurement. Level 2 Understanding
15 How would you use work measurement? Level 3 Applying
16 Differentiate Standardization and Simplification. Level 4 Analysing
17 How the Motion study is connected with manufacturing? Level 1 Remembering
18 Summarize the objectives of work measurement. Level 2 Understanding
19 Explain SIMO chart. Level 1 Remembering
20 Define partial productivity. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Describe the various aspects of product design, and its elements
in detail.
Level 1 Remembering
2
Demonstrate the various approaches and influencing factors in
deciding the product design. List the issues in it.
Level 2 Understanding
3 Identify various stages involved in developing a product. Level 3 Applying
4 Analyze the product development techniques in detail. Level 4 Analysing
5
Discuss the documentation requirement and steps involved
process planning.
Level 5 Evaluating
6
What would you recommend the various stages in process
selection methods? Also explain the process selection decision.
Level 6 Creating
7 Illustrate production planning and control in detail. Level 1 Remembering
8 Can you explain scheduling elements and types? Level 2 Understanding
9
How would you organize the Objectives in Motion study and
principles in motion study?
Level 3 Applying
10
What are the various principles of motion study and its
objectives in detail?
Level 4 Analysing
11
a) Recite the components of work measurement.
(8Marks)
b) Tell the various techniques of work measurement. (5Marks)
Level 1 Remembering
12
What is meant by Productivity and discuss the three major types
of productivity.
Level 2 Understanding
13
a) Examine the importance of productivity.
b) List the factors influencing productivity.
Level 4 Analysing
14 Write down the methods to improve productivity? Level 1 Remembering
PART - C
S.
No.
QUESTIONS
1 Discuss the types of Production-Planning and Control Systems
2 Prepare a flow process chart for a hospital admission procedure for surgery.
3 Conclude your understanding about the strategy for the Process along with types.
4 Tell the key decisions relating to the process design and the influencing factors in it.
UNIT - IV MATERIALS MANAGEMENT
SYLLABUS: Inventory Management ? Nature, importance and Classification of Inventory and
Inventory Control Techniques, Budgeting and Control. Purchasing ? Objectives, Functions, Policies
and Procedure. Vendor rating and Value Analysis. Stores Management ? Nature, Layout,
Classification and Coding. Overview of JIT.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Inventory Management. Level 1 Remembering
2 Classify Inventory on the basis of elements and purpose. Level 2 Understanding
3 Identify the various facts in Economic Ordering Quantity. Level 3 Applying
4 List the objectives of purchasing. Level 4 Analysing
5 What do you think about ?Inventory position?? Level 5 Evaluating
6 Explain material planning. Level 6 Creating
7 What do you mean by purchasing? Level 1 Remembering
8 What is meant by Mnemonic Code in materials management? Level 2 Understanding
9 How would you apply the steps in lean manufacturing? Level 3 Applying
10 Why do you think JIT is needed in manufacturing? Level 4 Analysing
11 Compile the various components of Inventory Carrying Cost. Level 5 Evaluating
12 How could you determine the term ?Store Layout?? Level 6 Creating
13 How would you explain centralized buying? Level 1 Remembering
14 Explain materials management manual. Level 2 Understanding
15 How would you make use of FSN and ABC analysis? Level 3 Applying
16
What is the relationship between the ?push? and ?pull? methods
of material flow?
Level 4 Analysing
17 Recognize the term Re-order point. Level 1 Remembering
18 Infer the meaning of Vendor rating. Level 2 Understanding
19 Explain value analysis. Level 1 Remembering
20 Define JIT. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1 Explain nature and importance of Inventory management. Level 1 Remembering
2 Explain the classification of inventory. Level 2 Understanding
3 Identify the inventory control techniques. Level 3 Applying
4 What are the features in selective inventory control? Level 4 Analysing
5 Discuss the objectives, functions of purchasing? Level 5 Evaluating
6
Prioritize the Importance of budgeting and control in inventory
process.
Level 6 Creating
7
Describe the procedure in purchasing.
Level 1 Remembering
8
How would you summarize the policies and procedure in
purchasing?
Level 2 Understanding
9 How would you Organize the various purchasing policies? Level 3 Applying
10
Can you identify the different techniques involved in vendor
rating?
Level 4 Analysing
11
a) Explain in detail the procedure to carry out Value
Analysis (8Marks)
b) List the Pros and Cons of Value Analysis (5Marks)
Level 1 Remembering
12
a) Give a detailed outline on layout of stores (5Marks)
b) Explain the classification and coding of stores layout
(8Marks)
Level 2 Understanding
13
a) What inference can you make in Store management? (3
Marks)
b) Can you list the objectives and procedure of Store
management? (10 Marks)
Level 4 Analysing
14
Illustrate the elements, benefits and limitations of JIT with real
world example.
Level 1 Remembering
PART - C
S.
No.
Questions
1
As a purchase manager of Thirunelveli Group of companies, what factors do you consider to
evaluate the vendors?
2
The following details are available in respect of a firm:
i. Inventory requirement per year = 6000 Units
ii. Cost per Unit (Other than Carrying and Ordering Cost) = Rs 5
iii. Carrying cost per unit for One Year = Re. 1
iv. Cost of Placing each Order = Rs 60
v. Alternative Order Sizes (Units) 6000, 3000, 2000, 1000, 600 and 200.
Determine the Economic Ordering Quantity.
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
7 21
17 29
8 25
18 27
9 27
19 23
10 18
20 25
UNIT ? III ? DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development ? Process, Elements, Issues, New Product
development phases and Techniques. Process ? Planning, Selection, Strategy, Major Decisions.
Production Planning and Control ? Production planning System ? Benefits and Limitations,
Scheduling ?elements and types. Method Study, Motion Study. Work Measurement and Productivity ?
Measuring Productivity and Methods to improve productivity.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define product design. Level 1 Remembering
2 Classify the approaches to product design. Level 2 Understanding
3 Identify the main purpose of motion study. Level 3 Applying
4 List the features for a good product design. Level 4 Analysing
5 Discuss the benefits of product development. Level 5 Evaluating
6 How could you determine Productivity? Level 6 Creating
7 What is process planning? Level 1 Remembering
8 What is meant by process selection? Level 2 Understanding
9 Write any 3 influencing factors for designing a new product. Level 3 Applying
10 Contrast the meaning of MTS, MTO, ATO, ETO? Level 4 Analysing
11 Compile the steps in process planning. Level 5 Evaluating
12 Interpret the objectives of motion study. Level 6 Creating
13 Quote the meaning of method study. Level 1 Remembering
14 Compare the method study and work measurement. Level 2 Understanding
15 How would you use work measurement? Level 3 Applying
16 Differentiate Standardization and Simplification. Level 4 Analysing
17 How the Motion study is connected with manufacturing? Level 1 Remembering
18 Summarize the objectives of work measurement. Level 2 Understanding
19 Explain SIMO chart. Level 1 Remembering
20 Define partial productivity. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Describe the various aspects of product design, and its elements
in detail.
Level 1 Remembering
2
Demonstrate the various approaches and influencing factors in
deciding the product design. List the issues in it.
Level 2 Understanding
3 Identify various stages involved in developing a product. Level 3 Applying
4 Analyze the product development techniques in detail. Level 4 Analysing
5
Discuss the documentation requirement and steps involved
process planning.
Level 5 Evaluating
6
What would you recommend the various stages in process
selection methods? Also explain the process selection decision.
Level 6 Creating
7 Illustrate production planning and control in detail. Level 1 Remembering
8 Can you explain scheduling elements and types? Level 2 Understanding
9
How would you organize the Objectives in Motion study and
principles in motion study?
Level 3 Applying
10
What are the various principles of motion study and its
objectives in detail?
Level 4 Analysing
11
a) Recite the components of work measurement.
(8Marks)
b) Tell the various techniques of work measurement. (5Marks)
Level 1 Remembering
12
What is meant by Productivity and discuss the three major types
of productivity.
Level 2 Understanding
13
a) Examine the importance of productivity.
b) List the factors influencing productivity.
Level 4 Analysing
14 Write down the methods to improve productivity? Level 1 Remembering
PART - C
S.
No.
QUESTIONS
1 Discuss the types of Production-Planning and Control Systems
2 Prepare a flow process chart for a hospital admission procedure for surgery.
3 Conclude your understanding about the strategy for the Process along with types.
4 Tell the key decisions relating to the process design and the influencing factors in it.
UNIT - IV MATERIALS MANAGEMENT
SYLLABUS: Inventory Management ? Nature, importance and Classification of Inventory and
Inventory Control Techniques, Budgeting and Control. Purchasing ? Objectives, Functions, Policies
and Procedure. Vendor rating and Value Analysis. Stores Management ? Nature, Layout,
Classification and Coding. Overview of JIT.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Inventory Management. Level 1 Remembering
2 Classify Inventory on the basis of elements and purpose. Level 2 Understanding
3 Identify the various facts in Economic Ordering Quantity. Level 3 Applying
4 List the objectives of purchasing. Level 4 Analysing
5 What do you think about ?Inventory position?? Level 5 Evaluating
6 Explain material planning. Level 6 Creating
7 What do you mean by purchasing? Level 1 Remembering
8 What is meant by Mnemonic Code in materials management? Level 2 Understanding
9 How would you apply the steps in lean manufacturing? Level 3 Applying
10 Why do you think JIT is needed in manufacturing? Level 4 Analysing
11 Compile the various components of Inventory Carrying Cost. Level 5 Evaluating
12 How could you determine the term ?Store Layout?? Level 6 Creating
13 How would you explain centralized buying? Level 1 Remembering
14 Explain materials management manual. Level 2 Understanding
15 How would you make use of FSN and ABC analysis? Level 3 Applying
16
What is the relationship between the ?push? and ?pull? methods
of material flow?
Level 4 Analysing
17 Recognize the term Re-order point. Level 1 Remembering
18 Infer the meaning of Vendor rating. Level 2 Understanding
19 Explain value analysis. Level 1 Remembering
20 Define JIT. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1 Explain nature and importance of Inventory management. Level 1 Remembering
2 Explain the classification of inventory. Level 2 Understanding
3 Identify the inventory control techniques. Level 3 Applying
4 What are the features in selective inventory control? Level 4 Analysing
5 Discuss the objectives, functions of purchasing? Level 5 Evaluating
6
Prioritize the Importance of budgeting and control in inventory
process.
Level 6 Creating
7
Describe the procedure in purchasing.
Level 1 Remembering
8
How would you summarize the policies and procedure in
purchasing?
Level 2 Understanding
9 How would you Organize the various purchasing policies? Level 3 Applying
10
Can you identify the different techniques involved in vendor
rating?
Level 4 Analysing
11
a) Explain in detail the procedure to carry out Value
Analysis (8Marks)
b) List the Pros and Cons of Value Analysis (5Marks)
Level 1 Remembering
12
a) Give a detailed outline on layout of stores (5Marks)
b) Explain the classification and coding of stores layout
(8Marks)
Level 2 Understanding
13
a) What inference can you make in Store management? (3
Marks)
b) Can you list the objectives and procedure of Store
management? (10 Marks)
Level 4 Analysing
14
Illustrate the elements, benefits and limitations of JIT with real
world example.
Level 1 Remembering
PART - C
S.
No.
Questions
1
As a purchase manager of Thirunelveli Group of companies, what factors do you consider to
evaluate the vendors?
2
The following details are available in respect of a firm:
i. Inventory requirement per year = 6000 Units
ii. Cost per Unit (Other than Carrying and Ordering Cost) = Rs 5
iii. Carrying cost per unit for One Year = Re. 1
iv. Cost of Placing each Order = Rs 60
v. Alternative Order Sizes (Units) 6000, 3000, 2000, 1000, 600 and 200.
Determine the Economic Ordering Quantity.
3 Assume you are a storekeeper of a textile unit. What are your roles and responsibilities?
4
a) Mr.Tamil Selvan keeps his inventory in special containers. Each container occupies 10
square feet of store space. Only 5,000 square feet of the storage space is available. The
annual demand for the inventory item is 9,000 containers, priced at Rs. 8 per container.
The ordering cost is estimated at Rs. 40 per order and the annual carrying costs amount
to 25% of the inventory value. Would you recommend to Mr.Tamil Selvan to increase his
storage space? If so, how much should be the increase? (8 Marks)
b) Aluva Company uses annually 12,000 units of raw material costing Rs. 1.25 per unit.
Placing each order costs Rs. 15 and the carrying cost is 15% per year per unit of the
average inventory, find the economic order quantity. (7 Marks)
UNIT - V SCHEDULING AND PROJECT MANAGEMENT
SYLLABUS: Project Management ? Nature, Constraints in Projects, Project Life Cycle. Scheduling
Techniques, PERT, CPM; Scheduling ?Process, Techniques; shop floor control; Flow shop
scheduling ? Johnson?s Algorithm ? Gantt charts; personnel scheduling in services.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define project and project management. Level 1 Remembering
2 Compare forward scheduling and backward scheduling. Level 2 Understanding
3 Identify the purpose of PERT? Level 3 Applying
4 List the objectives of project management. Level 4 Analysing
5 Construct the estimate expected time in PERT network. Level 5 Evaluating
6
Write down the tasks that project team must perform before
the project begins?
Level 6 Creating
7 What is PERT? Level 1 Remembering
8 How would you compare CPM and PERT? Level 2 Understanding
9 Construct the meaning of Gantt Chart. Level 3 Applying
10 What inference can you make of Zero Total Float? Level 4 Analysing
11 Discuss any two principles of Work Center Scheduling. Level 5 Evaluating
12
How would you determine the concept of Personnel Scheduling
in services?
Level 6 Creating
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DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
7 21
17 29
8 25
18 27
9 27
19 23
10 18
20 25
UNIT ? III ? DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development ? Process, Elements, Issues, New Product
development phases and Techniques. Process ? Planning, Selection, Strategy, Major Decisions.
Production Planning and Control ? Production planning System ? Benefits and Limitations,
Scheduling ?elements and types. Method Study, Motion Study. Work Measurement and Productivity ?
Measuring Productivity and Methods to improve productivity.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define product design. Level 1 Remembering
2 Classify the approaches to product design. Level 2 Understanding
3 Identify the main purpose of motion study. Level 3 Applying
4 List the features for a good product design. Level 4 Analysing
5 Discuss the benefits of product development. Level 5 Evaluating
6 How could you determine Productivity? Level 6 Creating
7 What is process planning? Level 1 Remembering
8 What is meant by process selection? Level 2 Understanding
9 Write any 3 influencing factors for designing a new product. Level 3 Applying
10 Contrast the meaning of MTS, MTO, ATO, ETO? Level 4 Analysing
11 Compile the steps in process planning. Level 5 Evaluating
12 Interpret the objectives of motion study. Level 6 Creating
13 Quote the meaning of method study. Level 1 Remembering
14 Compare the method study and work measurement. Level 2 Understanding
15 How would you use work measurement? Level 3 Applying
16 Differentiate Standardization and Simplification. Level 4 Analysing
17 How the Motion study is connected with manufacturing? Level 1 Remembering
18 Summarize the objectives of work measurement. Level 2 Understanding
19 Explain SIMO chart. Level 1 Remembering
20 Define partial productivity. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Describe the various aspects of product design, and its elements
in detail.
Level 1 Remembering
2
Demonstrate the various approaches and influencing factors in
deciding the product design. List the issues in it.
Level 2 Understanding
3 Identify various stages involved in developing a product. Level 3 Applying
4 Analyze the product development techniques in detail. Level 4 Analysing
5
Discuss the documentation requirement and steps involved
process planning.
Level 5 Evaluating
6
What would you recommend the various stages in process
selection methods? Also explain the process selection decision.
Level 6 Creating
7 Illustrate production planning and control in detail. Level 1 Remembering
8 Can you explain scheduling elements and types? Level 2 Understanding
9
How would you organize the Objectives in Motion study and
principles in motion study?
Level 3 Applying
10
What are the various principles of motion study and its
objectives in detail?
Level 4 Analysing
11
a) Recite the components of work measurement.
(8Marks)
b) Tell the various techniques of work measurement. (5Marks)
Level 1 Remembering
12
What is meant by Productivity and discuss the three major types
of productivity.
Level 2 Understanding
13
a) Examine the importance of productivity.
b) List the factors influencing productivity.
Level 4 Analysing
14 Write down the methods to improve productivity? Level 1 Remembering
PART - C
S.
No.
QUESTIONS
1 Discuss the types of Production-Planning and Control Systems
2 Prepare a flow process chart for a hospital admission procedure for surgery.
3 Conclude your understanding about the strategy for the Process along with types.
4 Tell the key decisions relating to the process design and the influencing factors in it.
UNIT - IV MATERIALS MANAGEMENT
SYLLABUS: Inventory Management ? Nature, importance and Classification of Inventory and
Inventory Control Techniques, Budgeting and Control. Purchasing ? Objectives, Functions, Policies
and Procedure. Vendor rating and Value Analysis. Stores Management ? Nature, Layout,
Classification and Coding. Overview of JIT.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Inventory Management. Level 1 Remembering
2 Classify Inventory on the basis of elements and purpose. Level 2 Understanding
3 Identify the various facts in Economic Ordering Quantity. Level 3 Applying
4 List the objectives of purchasing. Level 4 Analysing
5 What do you think about ?Inventory position?? Level 5 Evaluating
6 Explain material planning. Level 6 Creating
7 What do you mean by purchasing? Level 1 Remembering
8 What is meant by Mnemonic Code in materials management? Level 2 Understanding
9 How would you apply the steps in lean manufacturing? Level 3 Applying
10 Why do you think JIT is needed in manufacturing? Level 4 Analysing
11 Compile the various components of Inventory Carrying Cost. Level 5 Evaluating
12 How could you determine the term ?Store Layout?? Level 6 Creating
13 How would you explain centralized buying? Level 1 Remembering
14 Explain materials management manual. Level 2 Understanding
15 How would you make use of FSN and ABC analysis? Level 3 Applying
16
What is the relationship between the ?push? and ?pull? methods
of material flow?
Level 4 Analysing
17 Recognize the term Re-order point. Level 1 Remembering
18 Infer the meaning of Vendor rating. Level 2 Understanding
19 Explain value analysis. Level 1 Remembering
20 Define JIT. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1 Explain nature and importance of Inventory management. Level 1 Remembering
2 Explain the classification of inventory. Level 2 Understanding
3 Identify the inventory control techniques. Level 3 Applying
4 What are the features in selective inventory control? Level 4 Analysing
5 Discuss the objectives, functions of purchasing? Level 5 Evaluating
6
Prioritize the Importance of budgeting and control in inventory
process.
Level 6 Creating
7
Describe the procedure in purchasing.
Level 1 Remembering
8
How would you summarize the policies and procedure in
purchasing?
Level 2 Understanding
9 How would you Organize the various purchasing policies? Level 3 Applying
10
Can you identify the different techniques involved in vendor
rating?
Level 4 Analysing
11
a) Explain in detail the procedure to carry out Value
Analysis (8Marks)
b) List the Pros and Cons of Value Analysis (5Marks)
Level 1 Remembering
12
a) Give a detailed outline on layout of stores (5Marks)
b) Explain the classification and coding of stores layout
(8Marks)
Level 2 Understanding
13
a) What inference can you make in Store management? (3
Marks)
b) Can you list the objectives and procedure of Store
management? (10 Marks)
Level 4 Analysing
14
Illustrate the elements, benefits and limitations of JIT with real
world example.
Level 1 Remembering
PART - C
S.
No.
Questions
1
As a purchase manager of Thirunelveli Group of companies, what factors do you consider to
evaluate the vendors?
2
The following details are available in respect of a firm:
i. Inventory requirement per year = 6000 Units
ii. Cost per Unit (Other than Carrying and Ordering Cost) = Rs 5
iii. Carrying cost per unit for One Year = Re. 1
iv. Cost of Placing each Order = Rs 60
v. Alternative Order Sizes (Units) 6000, 3000, 2000, 1000, 600 and 200.
Determine the Economic Ordering Quantity.
3 Assume you are a storekeeper of a textile unit. What are your roles and responsibilities?
4
a) Mr.Tamil Selvan keeps his inventory in special containers. Each container occupies 10
square feet of store space. Only 5,000 square feet of the storage space is available. The
annual demand for the inventory item is 9,000 containers, priced at Rs. 8 per container.
The ordering cost is estimated at Rs. 40 per order and the annual carrying costs amount
to 25% of the inventory value. Would you recommend to Mr.Tamil Selvan to increase his
storage space? If so, how much should be the increase? (8 Marks)
b) Aluva Company uses annually 12,000 units of raw material costing Rs. 1.25 per unit.
Placing each order costs Rs. 15 and the carrying cost is 15% per year per unit of the
average inventory, find the economic order quantity. (7 Marks)
UNIT - V SCHEDULING AND PROJECT MANAGEMENT
SYLLABUS: Project Management ? Nature, Constraints in Projects, Project Life Cycle. Scheduling
Techniques, PERT, CPM; Scheduling ?Process, Techniques; shop floor control; Flow shop
scheduling ? Johnson?s Algorithm ? Gantt charts; personnel scheduling in services.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define project and project management. Level 1 Remembering
2 Compare forward scheduling and backward scheduling. Level 2 Understanding
3 Identify the purpose of PERT? Level 3 Applying
4 List the objectives of project management. Level 4 Analysing
5 Construct the estimate expected time in PERT network. Level 5 Evaluating
6
Write down the tasks that project team must perform before
the project begins?
Level 6 Creating
7 What is PERT? Level 1 Remembering
8 How would you compare CPM and PERT? Level 2 Understanding
9 Construct the meaning of Gantt Chart. Level 3 Applying
10 What inference can you make of Zero Total Float? Level 4 Analysing
11 Discuss any two principles of Work Center Scheduling. Level 5 Evaluating
12
How would you determine the concept of Personnel Scheduling
in services?
Level 6 Creating
13 Explain Shop floor control. Level 1 Remembering
14 What is meant by technical feasibility? Level 2 Understanding
15 Discuss the Project Management Triangle Level 3 Applying
16 What are the ways of scheduling work centers? Level 4 Analysing
17 Define Johnson?s rule. Level 1 Remembering
18 What is the main idea of Slack? Level 2 Understanding
19 How would you describe the Load leveling? Level 1 Remembering
20 Define the term critical path method (CPM). Level 1 Remembering
S.
No.
Part - B Questions
BT
Level
Competence
1 Can you elaborate the project management process? Level 1 Remembering
2 Demonstrate the features and constraints in Project Management. Level 2 Understanding
3 Identify the techniques would you use to explain in scheduling. Level 3 Applying
4 How do you classify the steps in PERT? Level 4 Analysing
5 Explain the tools and functions of Shopfloor Control? Level 5 Evaluating
6
a) What judgment would you make about the Crashing in Project
Network. (5Marks)
b) Compare between Resource Leveling and Resource
Allocation (8Marks)
Level 6 Creating
7
A project consisting of 8 activities has the following characteristics:
Activity Precedin
g
Activity
Time Estimates (in Weeks)
Most
Optimistic
Most
Likely
Most
Pessimisti
c
A - 2 4 12
B - 10 12 26
C A 8 9 10
D A 10 15 20
E A 7 7.5 11
F B,C 9 9 9
G D 3 3.5 7
H E,F.G 5 5 5
(i) Draw the PERT Network for the project.
(ii) Determine the Critical Path.
Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
7 21
17 29
8 25
18 27
9 27
19 23
10 18
20 25
UNIT ? III ? DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development ? Process, Elements, Issues, New Product
development phases and Techniques. Process ? Planning, Selection, Strategy, Major Decisions.
Production Planning and Control ? Production planning System ? Benefits and Limitations,
Scheduling ?elements and types. Method Study, Motion Study. Work Measurement and Productivity ?
Measuring Productivity and Methods to improve productivity.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define product design. Level 1 Remembering
2 Classify the approaches to product design. Level 2 Understanding
3 Identify the main purpose of motion study. Level 3 Applying
4 List the features for a good product design. Level 4 Analysing
5 Discuss the benefits of product development. Level 5 Evaluating
6 How could you determine Productivity? Level 6 Creating
7 What is process planning? Level 1 Remembering
8 What is meant by process selection? Level 2 Understanding
9 Write any 3 influencing factors for designing a new product. Level 3 Applying
10 Contrast the meaning of MTS, MTO, ATO, ETO? Level 4 Analysing
11 Compile the steps in process planning. Level 5 Evaluating
12 Interpret the objectives of motion study. Level 6 Creating
13 Quote the meaning of method study. Level 1 Remembering
14 Compare the method study and work measurement. Level 2 Understanding
15 How would you use work measurement? Level 3 Applying
16 Differentiate Standardization and Simplification. Level 4 Analysing
17 How the Motion study is connected with manufacturing? Level 1 Remembering
18 Summarize the objectives of work measurement. Level 2 Understanding
19 Explain SIMO chart. Level 1 Remembering
20 Define partial productivity. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Describe the various aspects of product design, and its elements
in detail.
Level 1 Remembering
2
Demonstrate the various approaches and influencing factors in
deciding the product design. List the issues in it.
Level 2 Understanding
3 Identify various stages involved in developing a product. Level 3 Applying
4 Analyze the product development techniques in detail. Level 4 Analysing
5
Discuss the documentation requirement and steps involved
process planning.
Level 5 Evaluating
6
What would you recommend the various stages in process
selection methods? Also explain the process selection decision.
Level 6 Creating
7 Illustrate production planning and control in detail. Level 1 Remembering
8 Can you explain scheduling elements and types? Level 2 Understanding
9
How would you organize the Objectives in Motion study and
principles in motion study?
Level 3 Applying
10
What are the various principles of motion study and its
objectives in detail?
Level 4 Analysing
11
a) Recite the components of work measurement.
(8Marks)
b) Tell the various techniques of work measurement. (5Marks)
Level 1 Remembering
12
What is meant by Productivity and discuss the three major types
of productivity.
Level 2 Understanding
13
a) Examine the importance of productivity.
b) List the factors influencing productivity.
Level 4 Analysing
14 Write down the methods to improve productivity? Level 1 Remembering
PART - C
S.
No.
QUESTIONS
1 Discuss the types of Production-Planning and Control Systems
2 Prepare a flow process chart for a hospital admission procedure for surgery.
3 Conclude your understanding about the strategy for the Process along with types.
4 Tell the key decisions relating to the process design and the influencing factors in it.
UNIT - IV MATERIALS MANAGEMENT
SYLLABUS: Inventory Management ? Nature, importance and Classification of Inventory and
Inventory Control Techniques, Budgeting and Control. Purchasing ? Objectives, Functions, Policies
and Procedure. Vendor rating and Value Analysis. Stores Management ? Nature, Layout,
Classification and Coding. Overview of JIT.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Inventory Management. Level 1 Remembering
2 Classify Inventory on the basis of elements and purpose. Level 2 Understanding
3 Identify the various facts in Economic Ordering Quantity. Level 3 Applying
4 List the objectives of purchasing. Level 4 Analysing
5 What do you think about ?Inventory position?? Level 5 Evaluating
6 Explain material planning. Level 6 Creating
7 What do you mean by purchasing? Level 1 Remembering
8 What is meant by Mnemonic Code in materials management? Level 2 Understanding
9 How would you apply the steps in lean manufacturing? Level 3 Applying
10 Why do you think JIT is needed in manufacturing? Level 4 Analysing
11 Compile the various components of Inventory Carrying Cost. Level 5 Evaluating
12 How could you determine the term ?Store Layout?? Level 6 Creating
13 How would you explain centralized buying? Level 1 Remembering
14 Explain materials management manual. Level 2 Understanding
15 How would you make use of FSN and ABC analysis? Level 3 Applying
16
What is the relationship between the ?push? and ?pull? methods
of material flow?
Level 4 Analysing
17 Recognize the term Re-order point. Level 1 Remembering
18 Infer the meaning of Vendor rating. Level 2 Understanding
19 Explain value analysis. Level 1 Remembering
20 Define JIT. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1 Explain nature and importance of Inventory management. Level 1 Remembering
2 Explain the classification of inventory. Level 2 Understanding
3 Identify the inventory control techniques. Level 3 Applying
4 What are the features in selective inventory control? Level 4 Analysing
5 Discuss the objectives, functions of purchasing? Level 5 Evaluating
6
Prioritize the Importance of budgeting and control in inventory
process.
Level 6 Creating
7
Describe the procedure in purchasing.
Level 1 Remembering
8
How would you summarize the policies and procedure in
purchasing?
Level 2 Understanding
9 How would you Organize the various purchasing policies? Level 3 Applying
10
Can you identify the different techniques involved in vendor
rating?
Level 4 Analysing
11
a) Explain in detail the procedure to carry out Value
Analysis (8Marks)
b) List the Pros and Cons of Value Analysis (5Marks)
Level 1 Remembering
12
a) Give a detailed outline on layout of stores (5Marks)
b) Explain the classification and coding of stores layout
(8Marks)
Level 2 Understanding
13
a) What inference can you make in Store management? (3
Marks)
b) Can you list the objectives and procedure of Store
management? (10 Marks)
Level 4 Analysing
14
Illustrate the elements, benefits and limitations of JIT with real
world example.
Level 1 Remembering
PART - C
S.
No.
Questions
1
As a purchase manager of Thirunelveli Group of companies, what factors do you consider to
evaluate the vendors?
2
The following details are available in respect of a firm:
i. Inventory requirement per year = 6000 Units
ii. Cost per Unit (Other than Carrying and Ordering Cost) = Rs 5
iii. Carrying cost per unit for One Year = Re. 1
iv. Cost of Placing each Order = Rs 60
v. Alternative Order Sizes (Units) 6000, 3000, 2000, 1000, 600 and 200.
Determine the Economic Ordering Quantity.
3 Assume you are a storekeeper of a textile unit. What are your roles and responsibilities?
4
a) Mr.Tamil Selvan keeps his inventory in special containers. Each container occupies 10
square feet of store space. Only 5,000 square feet of the storage space is available. The
annual demand for the inventory item is 9,000 containers, priced at Rs. 8 per container.
The ordering cost is estimated at Rs. 40 per order and the annual carrying costs amount
to 25% of the inventory value. Would you recommend to Mr.Tamil Selvan to increase his
storage space? If so, how much should be the increase? (8 Marks)
b) Aluva Company uses annually 12,000 units of raw material costing Rs. 1.25 per unit.
Placing each order costs Rs. 15 and the carrying cost is 15% per year per unit of the
average inventory, find the economic order quantity. (7 Marks)
UNIT - V SCHEDULING AND PROJECT MANAGEMENT
SYLLABUS: Project Management ? Nature, Constraints in Projects, Project Life Cycle. Scheduling
Techniques, PERT, CPM; Scheduling ?Process, Techniques; shop floor control; Flow shop
scheduling ? Johnson?s Algorithm ? Gantt charts; personnel scheduling in services.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define project and project management. Level 1 Remembering
2 Compare forward scheduling and backward scheduling. Level 2 Understanding
3 Identify the purpose of PERT? Level 3 Applying
4 List the objectives of project management. Level 4 Analysing
5 Construct the estimate expected time in PERT network. Level 5 Evaluating
6
Write down the tasks that project team must perform before
the project begins?
Level 6 Creating
7 What is PERT? Level 1 Remembering
8 How would you compare CPM and PERT? Level 2 Understanding
9 Construct the meaning of Gantt Chart. Level 3 Applying
10 What inference can you make of Zero Total Float? Level 4 Analysing
11 Discuss any two principles of Work Center Scheduling. Level 5 Evaluating
12
How would you determine the concept of Personnel Scheduling
in services?
Level 6 Creating
13 Explain Shop floor control. Level 1 Remembering
14 What is meant by technical feasibility? Level 2 Understanding
15 Discuss the Project Management Triangle Level 3 Applying
16 What are the ways of scheduling work centers? Level 4 Analysing
17 Define Johnson?s rule. Level 1 Remembering
18 What is the main idea of Slack? Level 2 Understanding
19 How would you describe the Load leveling? Level 1 Remembering
20 Define the term critical path method (CPM). Level 1 Remembering
S.
No.
Part - B Questions
BT
Level
Competence
1 Can you elaborate the project management process? Level 1 Remembering
2 Demonstrate the features and constraints in Project Management. Level 2 Understanding
3 Identify the techniques would you use to explain in scheduling. Level 3 Applying
4 How do you classify the steps in PERT? Level 4 Analysing
5 Explain the tools and functions of Shopfloor Control? Level 5 Evaluating
6
a) What judgment would you make about the Crashing in Project
Network. (5Marks)
b) Compare between Resource Leveling and Resource
Allocation (8Marks)
Level 6 Creating
7
A project consisting of 8 activities has the following characteristics:
Activity Precedin
g
Activity
Time Estimates (in Weeks)
Most
Optimistic
Most
Likely
Most
Pessimisti
c
A - 2 4 12
B - 10 12 26
C A 8 9 10
D A 10 15 20
E A 7 7.5 11
F B,C 9 9 9
G D 3 3.5 7
H E,F.G 5 5 5
(i) Draw the PERT Network for the project.
(ii) Determine the Critical Path.
Level 1 Remembering
8 Classify your view about Scheduling of Work Centers. Level 2 Understanding
9
The following table gives the activities in a Production project and
other information:
Activity Optimisti
c Time
a
Normal
Time
m
Pessimistic
Time
b
1-2 30 44 54
1-3 8 12 16
2-3 1 2 3
2-4 2 3 5
3-4 8 10 12
4-5 14 22 25
i) Draw a PERT Diagram
ii) Find the probability that the project will be completed in less
than 63 days.
Level 3 Applying
10
In a factory, there are six jobs to perform, each of which should go
through two machines A and B, in the order AB. The processing
timing (in hours) for the jobs is given here. You are required to
determine the sequence for performing the jobs that would
minimize the total elapsed time, T. What is the value of T?
Jobs Machine
A
Machine
B
1 7 3
2 4 8
3 2 6
4 5 6
5 9 4
6 8 1
Level 4 Analysing
11 How would you describe the different types of Gantt Chart? Level 1 Remembering
12
Summarize the following:
a) Active schedule
b) Semi active schedule
c) Non delay schedule
Level 2 Understanding
13
a) What is the relationship between PERT and CPM?
b) Examine the material flow system and patterns in facility layout
and give their characteristics.
Level 4 Analysing
14
Describe how to calculate
a) Earliest Finish and Latest Finish Time(5Marks)
b) Earliest Start and Latest Start Time (8Marks)
Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 ? OPERATIONS MANAGEMENT
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Sri. J. Anand ? Asst. Professor
Sri. VT. Baalaji Amuthan ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 ? OPERATIONS MANAGEMENT
SEM / YEAR: 2
nd
Semester / 1
st
Year
UNIT ? I - INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production ? Meaning, Nature, Types. Operations Management ? Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy ? Strategic fit,
framework; Supply Chain Management
PART- A
S.
No
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define production. Level 1 Remembering
2 Summarize the types of Production. Level 2 Understanding
3 Identify the major components of a production system. Level 3 Applying
4 What conclusion can you draw on ?Operation management?? Level 4 Analyzing
5 Discuss the objectives of operation management. Level 5 Evaluating
6 Interpret the bottleneck in operations management. Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8 Outline the importance of Operations management. Level 2 Understanding
9 Relate the recent trends in Operations Management. Level 3 Applying
10 List the 5 steps in framework of operations strategy. Level 4 Analyzing
11
What conclusions can you draw on Continuous production
system?
Level 5 Evaluating
12 Determine the framework of operations strategy. Level 6 Creating
13 What do you mean by Value Added Services? Level 1 Remembering
14 What is meant by Strategic Fit? Level 2 Understanding
15
How would you show your understanding on developing a
manufacturing strategy?
Level 3 Applying
16 Examine the objectives of Supply chain management. Level 4 Analysing
17 Can you list the process of supply chain? Level 1 Remembering
18 Can you explain ?production function?? Level 2 Understanding
19 How would you explain Supply Chain Management? Level 1 Remembering
20 Tell the Cycle view of supply chain process. Level 1 Remembering
PART- B
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define What is Production? Explain the types of Production system. Level 1 Remembering
2 Summarize the nature of Production in detail. Level 2 Understanding
3 Write the nature and importance of operations management. Level 3 Applying
4 List the scope and objectives of operations management. Level 4 Analysing
5 Discuss the role of operations in strategic management. Level 5 Evaluating
6
How could you determine the objectives and historical
development of operations management?
Level 6 Creating
7
How would you describe the functions of Operations
Management?
Level 1 Remembering
8
Demonstrate the recent trends in production and operations
management.
Level 2 Understanding
9
Identify the challenges and current priorities for Operations
Management.
Level 3 Applying
10
What inference can you make in Strategy Fit along with framework
of operations strategy?
Level 4 Analysing
11
What is SCM? Explain flow in SCM and process view of supply
chain in detail.
Level 1
Remembering
12
Outline the objectives and Functions of supply chain
management.
Level 2 Understanding
13
In today?s global environment scenario the nature of operations
management in any country is similar to International Operations
Management ? Comment.
Level 4 Analysing
14 How would you elaborate the concept of SCM? Level 1 Remembering
PART - C
S.No. Questions
1
Construct the following :
? Customer order cycle
? Replenishment cycle
? Manufacturing cycle
? Procurement cycle
? Pull concept
? Push concept
2
Assume you are running a Detergent manufacturing company. Design a supply chain
network for effective distribution of Detergents in the markets.
3
How would you show your understanding on operations strategy in manufacturing and
services?
4 Can you give a detailed outline of the Supply Chain Process in FMCG industry?
UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting ? Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning ? Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location ? Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout ? Principles, Types.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Demand Forecasting.
Level 1 Remembering
2
Classify the need of Demand Forecasting.
Level 2 Understanding
3 Identify the objectives of Demand Forecasting. Level 3 Applying
4 List the methods in Qualitative Forecasting? Level 4 Analysing
5 Can you list the characteristics for demand forecasting? Level 5 Evaluating
6 What is your opinion of Capacity planning? Level 6 Creating
7 What is aggregate planning? Level 1 Remembering
8 Infer the factors affecting Capacity Planning. Level 2 Understanding
9 Demonstrate the concept of Capacity Planning process. Level 3 Applying
10 Compare the difference between RCCP and CRP. Level 4 Analysing
11
What conclusions can you draw on Material Requirement
Planning?
Level 5 Evaluating
12 How would you prioritize the facts in focus forecasting? Level 6 Creating
13 How would you explain Enterprise Resource Planning? Level 1 Remembering
14 Summarize the steps in Location Planning. Level 2 Understanding
15
How would you show your understanding of Cellular
Manufacturing?
Level 3 Applying
16 What are the features on product and process layout? Level 4 Analyzing
17 Define MRP II. Level 1 Remembering
18 Compare between MRP I and MRP II. Level 2 Understanding
19 Define product structure tree. Level 1 Remembering
20 Choose the relevant factors affecting facility location. Level 1 Remembering
S.
No.
QUESTIONS BT
LEVEL
COMPETENCE
1 Illustrate the various methods of Demand Forecasting. Level 1 Remembering
2 How would you summarize the need, types of Demand Forecasting Level 2 Understanding
3
How would you show your understanding of the Objectives of Demand
Forecasting & Steps of forecasting?
Level 3 Applying
4
a.) Examine the trend of following by using Semi-Average; Estimate
the sales of the year 2020.
Year 2011 2012 2013 2014 2015 2016 2017 2018 2019
Sales
(Rs.in
lakhs)
18 24 26 28 33 36 40 44 48
b.) Examine the trend of following by using Semi-Average. Estimate
the sales of the year 2017
Year 2011 2012 2013 2014 2015 2016
Sales
10 12 11 16 15 20
Level 4 Analysing
5
From the following data, calculate 4 year moving average.
Year I II III IV V VI VII VIII IX X
Output 20 21 23 22 25 24 27 26 28 30
Level 5 Evaluating
6
How would you compare the ideas in capacity planning with distinct
levels? Also explain the factor influencing Capacity planning?
Level 6 Creating
7 Recognize the process of Capacity planning. Level 1 Remembering
8
A company has to decide on the location of a new plant. It has narrowed
down the choice to 3 locations A,B and C data in respect of which is
furnished below:
Data
Locations
A
(Rupees)
B(Rupees)
C
(Rupees)
Wages and
Salaries
20000 20000 20000
Power and
Water Expenses
20000 30000 25000
Raw Materials
and Other
Supplies
80000 75000 60000
Total Initial
investment
200000 300000 250000
Distribution
Expenses
50000 40000 60000
Level 2 Understanding
Miscellaneous
Expenses
40000 25000 30000
Expected Sales
Per Year
225000 250000 225000
Use a suitable criterion and advise the company on the best choice.
9
How would you show your utilization of the sales and operations planning
cycle?
Level 3 Applying
10 Analyse the concept of Facility layout principles. Level 4 Analysing
11
How would you explain the steps in Location Selection & Discuss the
factors affecting facility location?
Level 1 Remembering
12
Demonstrate the following
? MRP I (5 Marks)
? MRP II (5 Marks)
? ERP (3 Marks)
Level 2 Understanding
13
a. The firm Velu Naachiyar India Ltd. wants to start a Washing
machine manufacturing unit in South Tamil Nadu and has to
decide on one of the two options narrowed down by its Top level
management. Based on the following factors and ratings, you
have to advice Velu Naachiyar India Ltd., on selection of Location.
S.
No.
Details of Factors
Factor
Rating
(1 to 5
Scale)
Location Rating (Scale
1 to 10)
Location
A
Location
B
1 Power, ability and
costs
3 6 4
2 Desire of Top level
officials
1 1 2
3 Environmental Factors 3 5 4
4 Civil amenities 3 2 4
5 Availability, willingness
of executive cadre
5 8 9
6 Nearness to market
centers
4 6 5
7 Transportation,
storage costs
2 9 8
8 Labor skill, wages,
unionism
5 7 6
b. Kuyili Group of Companies is evaluating 4 locations for a new
plant and has weighted the relevant scores as given below.
Scores have been assigned with higher values indicative of
preferred conditions. Using these scores, develop a qualitative
factor comparison for the four locations.
Relevant
factors
Assigned
Weight
A B C D
Markets 0.10 70 90 80 50
Cost of living 0.05 80 70 40 80
Raw material 0.25 70 80 80 60
Level 4 Analysing
supply
Manufacturing
cost
0.35 50 40 60 30
Labour
availability
0.20 60 70 60 50
Environment 0.05 50 60 70 90
Total 1.00
14 Elaborate the basic types of Facility Layouts. Level 1 Remembering
PART - C
S.No Questions
1
Potential locations A, B and C have the cost structures shown for producing a product expected to
sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations
would be most economical.
Location Fixed Cost /Year Variable Cost /Unit
A 25000 50
B 50000 25
C 80000 15
2
The table below gives the actual demand in units for the past 10-month period. Compute a
weighted 3 Month Moving Average where the weights are highest for the latest months and
descend the order of 3, 2, 1.
Month 1 2 3 4 5 6 7 8 9 10
Demand 100 105 108 110 112 114 120 130 128 140
3
A department works on 8 hours shift, 250 days a year and has the usage data of a machine as
given below: Determine the number of machines required.
Product Annual Demand (units) Processing Time (Std in Hours)
X 250 3
Y 350 4
Z 425 5
4
Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures
(in 1000units) of a particular garment during the past 20 weeks are given in table below:
(i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast
the demand for 21st week. (5Marks)
(ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being
W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks)
(iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the
demand for 21st week. Assume ? = 0.2 and F1 =21. (5Marks)
Week Demand
Week Demand
1 21
11 19
2 24
12 22
3 18
13 26
4 22
14 24
5 27
15 17
6 23
16 21
7 21
17 29
8 25
18 27
9 27
19 23
10 18
20 25
UNIT ? III ? DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development ? Process, Elements, Issues, New Product
development phases and Techniques. Process ? Planning, Selection, Strategy, Major Decisions.
Production Planning and Control ? Production planning System ? Benefits and Limitations,
Scheduling ?elements and types. Method Study, Motion Study. Work Measurement and Productivity ?
Measuring Productivity and Methods to improve productivity.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define product design. Level 1 Remembering
2 Classify the approaches to product design. Level 2 Understanding
3 Identify the main purpose of motion study. Level 3 Applying
4 List the features for a good product design. Level 4 Analysing
5 Discuss the benefits of product development. Level 5 Evaluating
6 How could you determine Productivity? Level 6 Creating
7 What is process planning? Level 1 Remembering
8 What is meant by process selection? Level 2 Understanding
9 Write any 3 influencing factors for designing a new product. Level 3 Applying
10 Contrast the meaning of MTS, MTO, ATO, ETO? Level 4 Analysing
11 Compile the steps in process planning. Level 5 Evaluating
12 Interpret the objectives of motion study. Level 6 Creating
13 Quote the meaning of method study. Level 1 Remembering
14 Compare the method study and work measurement. Level 2 Understanding
15 How would you use work measurement? Level 3 Applying
16 Differentiate Standardization and Simplification. Level 4 Analysing
17 How the Motion study is connected with manufacturing? Level 1 Remembering
18 Summarize the objectives of work measurement. Level 2 Understanding
19 Explain SIMO chart. Level 1 Remembering
20 Define partial productivity. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Describe the various aspects of product design, and its elements
in detail.
Level 1 Remembering
2
Demonstrate the various approaches and influencing factors in
deciding the product design. List the issues in it.
Level 2 Understanding
3 Identify various stages involved in developing a product. Level 3 Applying
4 Analyze the product development techniques in detail. Level 4 Analysing
5
Discuss the documentation requirement and steps involved
process planning.
Level 5 Evaluating
6
What would you recommend the various stages in process
selection methods? Also explain the process selection decision.
Level 6 Creating
7 Illustrate production planning and control in detail. Level 1 Remembering
8 Can you explain scheduling elements and types? Level 2 Understanding
9
How would you organize the Objectives in Motion study and
principles in motion study?
Level 3 Applying
10
What are the various principles of motion study and its
objectives in detail?
Level 4 Analysing
11
a) Recite the components of work measurement.
(8Marks)
b) Tell the various techniques of work measurement. (5Marks)
Level 1 Remembering
12
What is meant by Productivity and discuss the three major types
of productivity.
Level 2 Understanding
13
a) Examine the importance of productivity.
b) List the factors influencing productivity.
Level 4 Analysing
14 Write down the methods to improve productivity? Level 1 Remembering
PART - C
S.
No.
QUESTIONS
1 Discuss the types of Production-Planning and Control Systems
2 Prepare a flow process chart for a hospital admission procedure for surgery.
3 Conclude your understanding about the strategy for the Process along with types.
4 Tell the key decisions relating to the process design and the influencing factors in it.
UNIT - IV MATERIALS MANAGEMENT
SYLLABUS: Inventory Management ? Nature, importance and Classification of Inventory and
Inventory Control Techniques, Budgeting and Control. Purchasing ? Objectives, Functions, Policies
and Procedure. Vendor rating and Value Analysis. Stores Management ? Nature, Layout,
Classification and Coding. Overview of JIT.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Inventory Management. Level 1 Remembering
2 Classify Inventory on the basis of elements and purpose. Level 2 Understanding
3 Identify the various facts in Economic Ordering Quantity. Level 3 Applying
4 List the objectives of purchasing. Level 4 Analysing
5 What do you think about ?Inventory position?? Level 5 Evaluating
6 Explain material planning. Level 6 Creating
7 What do you mean by purchasing? Level 1 Remembering
8 What is meant by Mnemonic Code in materials management? Level 2 Understanding
9 How would you apply the steps in lean manufacturing? Level 3 Applying
10 Why do you think JIT is needed in manufacturing? Level 4 Analysing
11 Compile the various components of Inventory Carrying Cost. Level 5 Evaluating
12 How could you determine the term ?Store Layout?? Level 6 Creating
13 How would you explain centralized buying? Level 1 Remembering
14 Explain materials management manual. Level 2 Understanding
15 How would you make use of FSN and ABC analysis? Level 3 Applying
16
What is the relationship between the ?push? and ?pull? methods
of material flow?
Level 4 Analysing
17 Recognize the term Re-order point. Level 1 Remembering
18 Infer the meaning of Vendor rating. Level 2 Understanding
19 Explain value analysis. Level 1 Remembering
20 Define JIT. Level 1 Remembering
S.
No.
PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1 Explain nature and importance of Inventory management. Level 1 Remembering
2 Explain the classification of inventory. Level 2 Understanding
3 Identify the inventory control techniques. Level 3 Applying
4 What are the features in selective inventory control? Level 4 Analysing
5 Discuss the objectives, functions of purchasing? Level 5 Evaluating
6
Prioritize the Importance of budgeting and control in inventory
process.
Level 6 Creating
7
Describe the procedure in purchasing.
Level 1 Remembering
8
How would you summarize the policies and procedure in
purchasing?
Level 2 Understanding
9 How would you Organize the various purchasing policies? Level 3 Applying
10
Can you identify the different techniques involved in vendor
rating?
Level 4 Analysing
11
a) Explain in detail the procedure to carry out Value
Analysis (8Marks)
b) List the Pros and Cons of Value Analysis (5Marks)
Level 1 Remembering
12
a) Give a detailed outline on layout of stores (5Marks)
b) Explain the classification and coding of stores layout
(8Marks)
Level 2 Understanding
13
a) What inference can you make in Store management? (3
Marks)
b) Can you list the objectives and procedure of Store
management? (10 Marks)
Level 4 Analysing
14
Illustrate the elements, benefits and limitations of JIT with real
world example.
Level 1 Remembering
PART - C
S.
No.
Questions
1
As a purchase manager of Thirunelveli Group of companies, what factors do you consider to
evaluate the vendors?
2
The following details are available in respect of a firm:
i. Inventory requirement per year = 6000 Units
ii. Cost per Unit (Other than Carrying and Ordering Cost) = Rs 5
iii. Carrying cost per unit for One Year = Re. 1
iv. Cost of Placing each Order = Rs 60
v. Alternative Order Sizes (Units) 6000, 3000, 2000, 1000, 600 and 200.
Determine the Economic Ordering Quantity.
3 Assume you are a storekeeper of a textile unit. What are your roles and responsibilities?
4
a) Mr.Tamil Selvan keeps his inventory in special containers. Each container occupies 10
square feet of store space. Only 5,000 square feet of the storage space is available. The
annual demand for the inventory item is 9,000 containers, priced at Rs. 8 per container.
The ordering cost is estimated at Rs. 40 per order and the annual carrying costs amount
to 25% of the inventory value. Would you recommend to Mr.Tamil Selvan to increase his
storage space? If so, how much should be the increase? (8 Marks)
b) Aluva Company uses annually 12,000 units of raw material costing Rs. 1.25 per unit.
Placing each order costs Rs. 15 and the carrying cost is 15% per year per unit of the
average inventory, find the economic order quantity. (7 Marks)
UNIT - V SCHEDULING AND PROJECT MANAGEMENT
SYLLABUS: Project Management ? Nature, Constraints in Projects, Project Life Cycle. Scheduling
Techniques, PERT, CPM; Scheduling ?Process, Techniques; shop floor control; Flow shop
scheduling ? Johnson?s Algorithm ? Gantt charts; personnel scheduling in services.
PART - A
S.
No.
QUESTIONS
BT
LEVEL
COMPETENCE
1 Define project and project management. Level 1 Remembering
2 Compare forward scheduling and backward scheduling. Level 2 Understanding
3 Identify the purpose of PERT? Level 3 Applying
4 List the objectives of project management. Level 4 Analysing
5 Construct the estimate expected time in PERT network. Level 5 Evaluating
6
Write down the tasks that project team must perform before
the project begins?
Level 6 Creating
7 What is PERT? Level 1 Remembering
8 How would you compare CPM and PERT? Level 2 Understanding
9 Construct the meaning of Gantt Chart. Level 3 Applying
10 What inference can you make of Zero Total Float? Level 4 Analysing
11 Discuss any two principles of Work Center Scheduling. Level 5 Evaluating
12
How would you determine the concept of Personnel Scheduling
in services?
Level 6 Creating
13 Explain Shop floor control. Level 1 Remembering
14 What is meant by technical feasibility? Level 2 Understanding
15 Discuss the Project Management Triangle Level 3 Applying
16 What are the ways of scheduling work centers? Level 4 Analysing
17 Define Johnson?s rule. Level 1 Remembering
18 What is the main idea of Slack? Level 2 Understanding
19 How would you describe the Load leveling? Level 1 Remembering
20 Define the term critical path method (CPM). Level 1 Remembering
S.
No.
Part - B Questions
BT
Level
Competence
1 Can you elaborate the project management process? Level 1 Remembering
2 Demonstrate the features and constraints in Project Management. Level 2 Understanding
3 Identify the techniques would you use to explain in scheduling. Level 3 Applying
4 How do you classify the steps in PERT? Level 4 Analysing
5 Explain the tools and functions of Shopfloor Control? Level 5 Evaluating
6
a) What judgment would you make about the Crashing in Project
Network. (5Marks)
b) Compare between Resource Leveling and Resource
Allocation (8Marks)
Level 6 Creating
7
A project consisting of 8 activities has the following characteristics:
Activity Precedin
g
Activity
Time Estimates (in Weeks)
Most
Optimistic
Most
Likely
Most
Pessimisti
c
A - 2 4 12
B - 10 12 26
C A 8 9 10
D A 10 15 20
E A 7 7.5 11
F B,C 9 9 9
G D 3 3.5 7
H E,F.G 5 5 5
(i) Draw the PERT Network for the project.
(ii) Determine the Critical Path.
Level 1 Remembering
8 Classify your view about Scheduling of Work Centers. Level 2 Understanding
9
The following table gives the activities in a Production project and
other information:
Activity Optimisti
c Time
a
Normal
Time
m
Pessimistic
Time
b
1-2 30 44 54
1-3 8 12 16
2-3 1 2 3
2-4 2 3 5
3-4 8 10 12
4-5 14 22 25
i) Draw a PERT Diagram
ii) Find the probability that the project will be completed in less
than 63 days.
Level 3 Applying
10
In a factory, there are six jobs to perform, each of which should go
through two machines A and B, in the order AB. The processing
timing (in hours) for the jobs is given here. You are required to
determine the sequence for performing the jobs that would
minimize the total elapsed time, T. What is the value of T?
Jobs Machine
A
Machine
B
1 7 3
2 4 8
3 2 6
4 5 6
5 9 4
6 8 1
Level 4 Analysing
11 How would you describe the different types of Gantt Chart? Level 1 Remembering
12
Summarize the following:
a) Active schedule
b) Semi active schedule
c) Non delay schedule
Level 2 Understanding
13
a) What is the relationship between PERT and CPM?
b) Examine the material flow system and patterns in facility layout
and give their characteristics.
Level 4 Analysing
14
Describe how to calculate
a) Earliest Finish and Latest Finish Time(5Marks)
b) Earliest Start and Latest Start Time (8Marks)
Level 1 Remembering
PART - C
S.No Questions
1
Given the following information about a Project, you are required to calculate:
1) Find the Total Float for each activity.
2) Critical Path of the project and its duration
Activity Duration
Activity Duration
1-2 2 4-6 3
1-3 2 5-8 1
1-4 1 6-9 5
2-5 4 7-8 4
3-6 8 8-9 3
3-7 5
2
Elaborate your opinion about the Product Life Cycle with relevance to Operation
Management.
3
Consider the tasks, durations, and predecessor relationships in the following network.
Draw the network and answer the questions that follow.
(i) What is the variance for activity B?
(ii) Based on the calculation of estimated times, what is the critical path?
(iii) What is the estimated time of the critical path?
(iv) What is the probability of completion of the project before week 42?
4
A small project consists of seven activities for which the relevant data are given below:
i) Draw the network and find the project completion time.
ii) Calculate total float for each activity.
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This post was last modified on 29 February 2020