Download Anna University (AU) MBA ( Master of Business Administration) Important Question Bank 1st Sem 1915105 Organisational Behaviour (Latest Important Questions Unit Wise)
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
10 Elaborate the factors influencing Perception. Level 4 Analysing
11
a) Discuss the Organisation Behaviour Modification Strategies in
detail. (6 Marks)
b) Highlight the importance / significance of behaviour modification in
organizations. (7 Marks)
Level 1 Remembering
12
a) What are the barriers in changing attitude? (5 Marks)
b) How to overcome the barriers in attitudinal change? (8 Marks)
Level 2 Understanding
13
a) Explain the concept of Values. (4 Marks)
b) Explain the sources of Values. (9 Marks)
Level 4 Analysing
14
a) Explain the concept of Perception. (4 Marks)
b) Discuss the characteristics & importance of Perception. (9 Marks)
Level 1 Remembering
PART - C
S.No Questions
1. ?Perception is key factor in Managerial Efficiency? ? How would you defend this statement?
2.
?Attitude determines your Altitude? ? Substantiate your views about this quote with
relevant examples from corporate.
3.
Describes the types of Motivational Patterns used to motivate employees in the Indian
Organizations.
4.
Cool Products, company dealing in production & distribution of packed condiments in the state of M.P.
Company is a Market Leader in the state of M.P Company decided to expand the in the state of
Rajasthan. They have identified Kota as a place for establishing production unit for which they have two
tenable post by marketing or production manager since the job involves the skill of both. There are two
profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr.
Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM.
Case Highlights: -
Mr. Varun Tyagi is a mechanical engineer. He has 10 years? work experience in Food Preservation Industry
Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant
personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in
difficulty, good reputation in industry.
Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent
Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient,
maintains distance from workers, Task oriented leader,good communication skills, considered to be a
Management Man.
Question:
Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation.
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
10 Elaborate the factors influencing Perception. Level 4 Analysing
11
a) Discuss the Organisation Behaviour Modification Strategies in
detail. (6 Marks)
b) Highlight the importance / significance of behaviour modification in
organizations. (7 Marks)
Level 1 Remembering
12
a) What are the barriers in changing attitude? (5 Marks)
b) How to overcome the barriers in attitudinal change? (8 Marks)
Level 2 Understanding
13
a) Explain the concept of Values. (4 Marks)
b) Explain the sources of Values. (9 Marks)
Level 4 Analysing
14
a) Explain the concept of Perception. (4 Marks)
b) Discuss the characteristics & importance of Perception. (9 Marks)
Level 1 Remembering
PART - C
S.No Questions
1. ?Perception is key factor in Managerial Efficiency? ? How would you defend this statement?
2.
?Attitude determines your Altitude? ? Substantiate your views about this quote with
relevant examples from corporate.
3.
Describes the types of Motivational Patterns used to motivate employees in the Indian
Organizations.
4.
Cool Products, company dealing in production & distribution of packed condiments in the state of M.P.
Company is a Market Leader in the state of M.P Company decided to expand the in the state of
Rajasthan. They have identified Kota as a place for establishing production unit for which they have two
tenable post by marketing or production manager since the job involves the skill of both. There are two
profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr.
Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM.
Case Highlights: -
Mr. Varun Tyagi is a mechanical engineer. He has 10 years? work experience in Food Preservation Industry
Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant
personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in
difficulty, good reputation in industry.
Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent
Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient,
maintains distance from workers, Task oriented leader,good communication skills, considered to be a
Management Man.
Question:
Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation.
UNIT ? III ? GROUP BEHAVIOUR
SYLLABUS: Organization structure ? Formation ? Groups in organizations ? Influence ? Group dynamics
?Emergence of informal leaders and working norms ? Group decision making techniques ? Team building-
Interpersonal relations ? Conflict Management ? Dimensions of Conflict
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Organisation Structure. Level 1 Remembering
2 What are the needs for a formal organisation structure? Level 2 Understanding
3 Differentiate between formal and informal organisation. Level 3 Applying
4 Explain the concept of group dynamics. Level 4 Analysing
5 State the characteristics of groups. Level 5 Evaluating
6 Discuss the concept of Group Cohesiveness Level 6 Creating
7 What is meant by Group Norms? Level 1 Remembering
8 Why do informal groups come into existence? Level 2 Understanding
9 How would you explain Group Polarisation? Level 3 Applying
10 Explain Group Behaviour. Level 4 Analysing
11 Write a short note on Nominal Groups in decision making. Level 5 Evaluating
12 Explain Delphi Technique Level 6 Creating
13 Define Conflict Level 1 Remembering
14 Give an outline on the communication process. Level 2 Understanding
15 Discuss the importance of managing conflict in organisation. Level 3 Applying
16 Differentiate between Team and Groups Level 4 Analysing
17 Write the stages in Group Development. Level 1 Remembering
18 What are the barriers in effective communication? Level 2 Understanding
19 Differentiate between Formal and Informal Groups. Level 1 Remembering
20 What do you mean by group think? Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
10 Elaborate the factors influencing Perception. Level 4 Analysing
11
a) Discuss the Organisation Behaviour Modification Strategies in
detail. (6 Marks)
b) Highlight the importance / significance of behaviour modification in
organizations. (7 Marks)
Level 1 Remembering
12
a) What are the barriers in changing attitude? (5 Marks)
b) How to overcome the barriers in attitudinal change? (8 Marks)
Level 2 Understanding
13
a) Explain the concept of Values. (4 Marks)
b) Explain the sources of Values. (9 Marks)
Level 4 Analysing
14
a) Explain the concept of Perception. (4 Marks)
b) Discuss the characteristics & importance of Perception. (9 Marks)
Level 1 Remembering
PART - C
S.No Questions
1. ?Perception is key factor in Managerial Efficiency? ? How would you defend this statement?
2.
?Attitude determines your Altitude? ? Substantiate your views about this quote with
relevant examples from corporate.
3.
Describes the types of Motivational Patterns used to motivate employees in the Indian
Organizations.
4.
Cool Products, company dealing in production & distribution of packed condiments in the state of M.P.
Company is a Market Leader in the state of M.P Company decided to expand the in the state of
Rajasthan. They have identified Kota as a place for establishing production unit for which they have two
tenable post by marketing or production manager since the job involves the skill of both. There are two
profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr.
Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM.
Case Highlights: -
Mr. Varun Tyagi is a mechanical engineer. He has 10 years? work experience in Food Preservation Industry
Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant
personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in
difficulty, good reputation in industry.
Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent
Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient,
maintains distance from workers, Task oriented leader,good communication skills, considered to be a
Management Man.
Question:
Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation.
UNIT ? III ? GROUP BEHAVIOUR
SYLLABUS: Organization structure ? Formation ? Groups in organizations ? Influence ? Group dynamics
?Emergence of informal leaders and working norms ? Group decision making techniques ? Team building-
Interpersonal relations ? Conflict Management ? Dimensions of Conflict
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Organisation Structure. Level 1 Remembering
2 What are the needs for a formal organisation structure? Level 2 Understanding
3 Differentiate between formal and informal organisation. Level 3 Applying
4 Explain the concept of group dynamics. Level 4 Analysing
5 State the characteristics of groups. Level 5 Evaluating
6 Discuss the concept of Group Cohesiveness Level 6 Creating
7 What is meant by Group Norms? Level 1 Remembering
8 Why do informal groups come into existence? Level 2 Understanding
9 How would you explain Group Polarisation? Level 3 Applying
10 Explain Group Behaviour. Level 4 Analysing
11 Write a short note on Nominal Groups in decision making. Level 5 Evaluating
12 Explain Delphi Technique Level 6 Creating
13 Define Conflict Level 1 Remembering
14 Give an outline on the communication process. Level 2 Understanding
15 Discuss the importance of managing conflict in organisation. Level 3 Applying
16 Differentiate between Team and Groups Level 4 Analysing
17 Write the stages in Group Development. Level 1 Remembering
18 What are the barriers in effective communication? Level 2 Understanding
19 Differentiate between Formal and Informal Groups. Level 1 Remembering
20 What do you mean by group think? Level 1 Remembering
PART - B
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Briefly discuss the concept, need and importance of formal
organisation structure.
Level 1 Remembering
2
Give a detailed differentiation between formal and informal
organisation.
Level 2 Understanding
3
How far does formal and informal groups influence the
organisation and affect the group dynamics.
Level 3 Applying
4 Describe the stages of group development. Level 4 Analysing
5
a. What is the importance of Organisation Structure (6 Marks)?
b. Explain the formation of Organisation Structure in detail (7 marks)
Level 5 Evaluating
6 Discuss in detail the communication process. Level 6 Creating
7
a. Describe the types of groups in an organization (5 Marks )
b. Discuss the various decision-making techniques. (8 Marks)
Level 1 Remembering
8
Give a brief on the importance of effective communication with
suitable examples from the Indian education system
Level 2 Understanding
9
Define group cohesiveness and describe the factors influencing
group cohesiveness.
Level 3 Applying
10
a. How do formal groups play role in an organisation? (5 Marks)
b. Explain the factors influencing formal groups. (8 Marks )
Level 4 Analysing
11
a) Define Organisational Conflict (3 Marks)
b) Discuss the measures of managing conflict. (10 Marks).
Level 1 Remembering
12
a) What are the different stages in Team Building? (8 Marks)
b) How to make teams deliver successful results? (5 Marks)
Level 2 Understanding
13
a) What do you mean by Organisational Communication?
Discuss its types. (8 Marks)
b) Suggest the ways for effective communication. (5 Marks)
Level 4 Analysing
14
Discuss the barriers in Communication and state the measures to
overcome these barriers.
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
The T Aerospace company in the early stages of planning the development of latestcommercial jet,
the 007. The aircraft industry is a fiercely competitive one, dominated by a fewlarge global players
who operate at the forefront of technology. In this industry, competitorsquickly copy and advance in
technology or new management technique that might providethem with P/ID 37503/PBAC 3
competitive edge. Some of the T Aerospace Company?scompetitors have adopted team working as
means of speeding up their development andproduction process. The TAerospace Company is thus
considering the adoption of teamworking in its operations but some of the traditionalists in the
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
10 Elaborate the factors influencing Perception. Level 4 Analysing
11
a) Discuss the Organisation Behaviour Modification Strategies in
detail. (6 Marks)
b) Highlight the importance / significance of behaviour modification in
organizations. (7 Marks)
Level 1 Remembering
12
a) What are the barriers in changing attitude? (5 Marks)
b) How to overcome the barriers in attitudinal change? (8 Marks)
Level 2 Understanding
13
a) Explain the concept of Values. (4 Marks)
b) Explain the sources of Values. (9 Marks)
Level 4 Analysing
14
a) Explain the concept of Perception. (4 Marks)
b) Discuss the characteristics & importance of Perception. (9 Marks)
Level 1 Remembering
PART - C
S.No Questions
1. ?Perception is key factor in Managerial Efficiency? ? How would you defend this statement?
2.
?Attitude determines your Altitude? ? Substantiate your views about this quote with
relevant examples from corporate.
3.
Describes the types of Motivational Patterns used to motivate employees in the Indian
Organizations.
4.
Cool Products, company dealing in production & distribution of packed condiments in the state of M.P.
Company is a Market Leader in the state of M.P Company decided to expand the in the state of
Rajasthan. They have identified Kota as a place for establishing production unit for which they have two
tenable post by marketing or production manager since the job involves the skill of both. There are two
profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr.
Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM.
Case Highlights: -
Mr. Varun Tyagi is a mechanical engineer. He has 10 years? work experience in Food Preservation Industry
Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant
personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in
difficulty, good reputation in industry.
Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent
Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient,
maintains distance from workers, Task oriented leader,good communication skills, considered to be a
Management Man.
Question:
Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation.
UNIT ? III ? GROUP BEHAVIOUR
SYLLABUS: Organization structure ? Formation ? Groups in organizations ? Influence ? Group dynamics
?Emergence of informal leaders and working norms ? Group decision making techniques ? Team building-
Interpersonal relations ? Conflict Management ? Dimensions of Conflict
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Organisation Structure. Level 1 Remembering
2 What are the needs for a formal organisation structure? Level 2 Understanding
3 Differentiate between formal and informal organisation. Level 3 Applying
4 Explain the concept of group dynamics. Level 4 Analysing
5 State the characteristics of groups. Level 5 Evaluating
6 Discuss the concept of Group Cohesiveness Level 6 Creating
7 What is meant by Group Norms? Level 1 Remembering
8 Why do informal groups come into existence? Level 2 Understanding
9 How would you explain Group Polarisation? Level 3 Applying
10 Explain Group Behaviour. Level 4 Analysing
11 Write a short note on Nominal Groups in decision making. Level 5 Evaluating
12 Explain Delphi Technique Level 6 Creating
13 Define Conflict Level 1 Remembering
14 Give an outline on the communication process. Level 2 Understanding
15 Discuss the importance of managing conflict in organisation. Level 3 Applying
16 Differentiate between Team and Groups Level 4 Analysing
17 Write the stages in Group Development. Level 1 Remembering
18 What are the barriers in effective communication? Level 2 Understanding
19 Differentiate between Formal and Informal Groups. Level 1 Remembering
20 What do you mean by group think? Level 1 Remembering
PART - B
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Briefly discuss the concept, need and importance of formal
organisation structure.
Level 1 Remembering
2
Give a detailed differentiation between formal and informal
organisation.
Level 2 Understanding
3
How far does formal and informal groups influence the
organisation and affect the group dynamics.
Level 3 Applying
4 Describe the stages of group development. Level 4 Analysing
5
a. What is the importance of Organisation Structure (6 Marks)?
b. Explain the formation of Organisation Structure in detail (7 marks)
Level 5 Evaluating
6 Discuss in detail the communication process. Level 6 Creating
7
a. Describe the types of groups in an organization (5 Marks )
b. Discuss the various decision-making techniques. (8 Marks)
Level 1 Remembering
8
Give a brief on the importance of effective communication with
suitable examples from the Indian education system
Level 2 Understanding
9
Define group cohesiveness and describe the factors influencing
group cohesiveness.
Level 3 Applying
10
a. How do formal groups play role in an organisation? (5 Marks)
b. Explain the factors influencing formal groups. (8 Marks )
Level 4 Analysing
11
a) Define Organisational Conflict (3 Marks)
b) Discuss the measures of managing conflict. (10 Marks).
Level 1 Remembering
12
a) What are the different stages in Team Building? (8 Marks)
b) How to make teams deliver successful results? (5 Marks)
Level 2 Understanding
13
a) What do you mean by Organisational Communication?
Discuss its types. (8 Marks)
b) Suggest the ways for effective communication. (5 Marks)
Level 4 Analysing
14
Discuss the barriers in Communication and state the measures to
overcome these barriers.
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
The T Aerospace company in the early stages of planning the development of latestcommercial jet,
the 007. The aircraft industry is a fiercely competitive one, dominated by a fewlarge global players
who operate at the forefront of technology. In this industry, competitorsquickly copy and advance in
technology or new management technique that might providethem with P/ID 37503/PBAC 3
competitive edge. Some of the T Aerospace Company?scompetitors have adopted team working as
means of speeding up their development andproduction process. The TAerospace Company is thus
considering the adoption of teamworking in its operations but some of the traditionalists in the
company are doubtful. They areconcerned that the benefits of work specialization will be lost. Some
of the managers have hadnegative experiences with team working and so have strong reservations
about the proposedchanges.
1) List the four key components involved in making an effective team. (4 Marks)
2) Identify the benefits that the T Aerospace Company can expect to gain from the adoption
of team working. (4 Marks)
3) Describe the difficulties that the company is likely to encounter in the management of its
teams and recommend ways to turn individuals into team players. (5 Marks)
2
?High Cohesiveness in a group leads to higher group productivity?. Do you agree or disagree?
Explain.
3
If group decisions consistently achieve better quality outcomes than those achieved byindividuals,
how did the phrase ?a camel is a horse designed by a committee? become sopopular and ingrained
in the culture?
4
Working with others is not always easy. Simply working in the same group or for the samecompany
does not guarantee that people will be motivated to work together. Differentindividuals will have
different work ethics, will be looking to satisfy different needs from work,and will have their own
ways of doing things. There is no guarantee that a work group willfunction smoothly or cohesively.
a. Do you think group efforts are not successful? (8 Marks)
b. How will you substantiate designing jobs around group is necessary? (7 Marks)
UNIT - IV LEADERSHIP AND POWER
SYLLABUS: Meaning ? Importance ? Leadership styles ? Theories ? Leaders Vs Managers ? Sources of power ?
Power centers ? Power and Politics-Women and corporate Leadership
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Compare merits and Demerits of Power
Level 1 Remembering
2 What do you mean by transformational leadership? Level 2 Understanding
3 What are the traditional styles of leadership? Level 3 Applying
4 Differentiate Leadership and Power Level 4 Analysing
5
State the reasons for organizational politics.
Level 5 Evaluate
6
What is Power?
Level 1 Remembering
7 What is Group dynamics? Level 2 Understanding
8 What is meant by autocratic leadership? Level 3 Appyling
9 Explain the different styles of traditional leadership Level 5 Evaluating
10
What makes leadership effective?
Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
10 Elaborate the factors influencing Perception. Level 4 Analysing
11
a) Discuss the Organisation Behaviour Modification Strategies in
detail. (6 Marks)
b) Highlight the importance / significance of behaviour modification in
organizations. (7 Marks)
Level 1 Remembering
12
a) What are the barriers in changing attitude? (5 Marks)
b) How to overcome the barriers in attitudinal change? (8 Marks)
Level 2 Understanding
13
a) Explain the concept of Values. (4 Marks)
b) Explain the sources of Values. (9 Marks)
Level 4 Analysing
14
a) Explain the concept of Perception. (4 Marks)
b) Discuss the characteristics & importance of Perception. (9 Marks)
Level 1 Remembering
PART - C
S.No Questions
1. ?Perception is key factor in Managerial Efficiency? ? How would you defend this statement?
2.
?Attitude determines your Altitude? ? Substantiate your views about this quote with
relevant examples from corporate.
3.
Describes the types of Motivational Patterns used to motivate employees in the Indian
Organizations.
4.
Cool Products, company dealing in production & distribution of packed condiments in the state of M.P.
Company is a Market Leader in the state of M.P Company decided to expand the in the state of
Rajasthan. They have identified Kota as a place for establishing production unit for which they have two
tenable post by marketing or production manager since the job involves the skill of both. There are two
profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr.
Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM.
Case Highlights: -
Mr. Varun Tyagi is a mechanical engineer. He has 10 years? work experience in Food Preservation Industry
Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant
personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in
difficulty, good reputation in industry.
Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent
Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient,
maintains distance from workers, Task oriented leader,good communication skills, considered to be a
Management Man.
Question:
Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation.
UNIT ? III ? GROUP BEHAVIOUR
SYLLABUS: Organization structure ? Formation ? Groups in organizations ? Influence ? Group dynamics
?Emergence of informal leaders and working norms ? Group decision making techniques ? Team building-
Interpersonal relations ? Conflict Management ? Dimensions of Conflict
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Organisation Structure. Level 1 Remembering
2 What are the needs for a formal organisation structure? Level 2 Understanding
3 Differentiate between formal and informal organisation. Level 3 Applying
4 Explain the concept of group dynamics. Level 4 Analysing
5 State the characteristics of groups. Level 5 Evaluating
6 Discuss the concept of Group Cohesiveness Level 6 Creating
7 What is meant by Group Norms? Level 1 Remembering
8 Why do informal groups come into existence? Level 2 Understanding
9 How would you explain Group Polarisation? Level 3 Applying
10 Explain Group Behaviour. Level 4 Analysing
11 Write a short note on Nominal Groups in decision making. Level 5 Evaluating
12 Explain Delphi Technique Level 6 Creating
13 Define Conflict Level 1 Remembering
14 Give an outline on the communication process. Level 2 Understanding
15 Discuss the importance of managing conflict in organisation. Level 3 Applying
16 Differentiate between Team and Groups Level 4 Analysing
17 Write the stages in Group Development. Level 1 Remembering
18 What are the barriers in effective communication? Level 2 Understanding
19 Differentiate between Formal and Informal Groups. Level 1 Remembering
20 What do you mean by group think? Level 1 Remembering
PART - B
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Briefly discuss the concept, need and importance of formal
organisation structure.
Level 1 Remembering
2
Give a detailed differentiation between formal and informal
organisation.
Level 2 Understanding
3
How far does formal and informal groups influence the
organisation and affect the group dynamics.
Level 3 Applying
4 Describe the stages of group development. Level 4 Analysing
5
a. What is the importance of Organisation Structure (6 Marks)?
b. Explain the formation of Organisation Structure in detail (7 marks)
Level 5 Evaluating
6 Discuss in detail the communication process. Level 6 Creating
7
a. Describe the types of groups in an organization (5 Marks )
b. Discuss the various decision-making techniques. (8 Marks)
Level 1 Remembering
8
Give a brief on the importance of effective communication with
suitable examples from the Indian education system
Level 2 Understanding
9
Define group cohesiveness and describe the factors influencing
group cohesiveness.
Level 3 Applying
10
a. How do formal groups play role in an organisation? (5 Marks)
b. Explain the factors influencing formal groups. (8 Marks )
Level 4 Analysing
11
a) Define Organisational Conflict (3 Marks)
b) Discuss the measures of managing conflict. (10 Marks).
Level 1 Remembering
12
a) What are the different stages in Team Building? (8 Marks)
b) How to make teams deliver successful results? (5 Marks)
Level 2 Understanding
13
a) What do you mean by Organisational Communication?
Discuss its types. (8 Marks)
b) Suggest the ways for effective communication. (5 Marks)
Level 4 Analysing
14
Discuss the barriers in Communication and state the measures to
overcome these barriers.
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
The T Aerospace company in the early stages of planning the development of latestcommercial jet,
the 007. The aircraft industry is a fiercely competitive one, dominated by a fewlarge global players
who operate at the forefront of technology. In this industry, competitorsquickly copy and advance in
technology or new management technique that might providethem with P/ID 37503/PBAC 3
competitive edge. Some of the T Aerospace Company?scompetitors have adopted team working as
means of speeding up their development andproduction process. The TAerospace Company is thus
considering the adoption of teamworking in its operations but some of the traditionalists in the
company are doubtful. They areconcerned that the benefits of work specialization will be lost. Some
of the managers have hadnegative experiences with team working and so have strong reservations
about the proposedchanges.
1) List the four key components involved in making an effective team. (4 Marks)
2) Identify the benefits that the T Aerospace Company can expect to gain from the adoption
of team working. (4 Marks)
3) Describe the difficulties that the company is likely to encounter in the management of its
teams and recommend ways to turn individuals into team players. (5 Marks)
2
?High Cohesiveness in a group leads to higher group productivity?. Do you agree or disagree?
Explain.
3
If group decisions consistently achieve better quality outcomes than those achieved byindividuals,
how did the phrase ?a camel is a horse designed by a committee? become sopopular and ingrained
in the culture?
4
Working with others is not always easy. Simply working in the same group or for the samecompany
does not guarantee that people will be motivated to work together. Differentindividuals will have
different work ethics, will be looking to satisfy different needs from work,and will have their own
ways of doing things. There is no guarantee that a work group willfunction smoothly or cohesively.
a. Do you think group efforts are not successful? (8 Marks)
b. How will you substantiate designing jobs around group is necessary? (7 Marks)
UNIT - IV LEADERSHIP AND POWER
SYLLABUS: Meaning ? Importance ? Leadership styles ? Theories ? Leaders Vs Managers ? Sources of power ?
Power centers ? Power and Politics-Women and corporate Leadership
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Compare merits and Demerits of Power
Level 1 Remembering
2 What do you mean by transformational leadership? Level 2 Understanding
3 What are the traditional styles of leadership? Level 3 Applying
4 Differentiate Leadership and Power Level 4 Analysing
5
State the reasons for organizational politics.
Level 5 Evaluate
6
What is Power?
Level 1 Remembering
7 What is Group dynamics? Level 2 Understanding
8 What is meant by autocratic leadership? Level 3 Appyling
9 Explain the different styles of traditional leadership Level 5 Evaluating
10
What makes leadership effective?
Level 1 Remembering
11 What are the sources of power? Level 2 Understanding
12 When the autocratic style of leadership is suitable? Level 3 Applying
13 What is meant by Referent Power? Level 4 Analysing
14 Recall the difference between power and politics. Level 5 Evaluating
15 What is a power centre? Level 1 Remembering
16 What is Organisational Culture? Level 2 Understanding
17
What are the reasons for Organisational Politics?
Level 3 Applying
18 List out the importance of Leadership Level 1 Remembering
19 What do you understand by the managerial Grid? Level 2 Understanding
20 What is leadership? Level 3 Applying
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
(i) Define Leadership. Explain the major styles of Leadership (7 Marks)
(ii) Write a Detailed note on the nature and importance of
Leadership (6 Marks)
Level 1 Remembering
2
Explain in detail some of the methodologies for managing
political behavior.
Level 2 Understanding
3
i) How could one use organizational politics for career advancement and
achievement of goals of the organization? (7 Marks)
(ii)Write down the advantages and disadvantages of various leadership
styles. (6 Marks)
Level 3 Applying
4 Illustrate the managerial grid developed by Blake and Mouton. Level 4 Analysing
5 What are the reasons for Organisational Politics? Explain Level 5 Evaluating
6
i) Examine the types of power and sources of power? (6 Marks)
ii) How do managers acquire the power for leadership? (7 Marks)
Level 6 Creating
7
i)Define and explain power and politics in an organization. (7 Marks)
ii) State the precautions while dealing with power Centres. (6 Marks)
Level 1 Remembering
8
What are the sources of power? Explain how the power and
politics contribute towards effective management of human
resources in a democratic country like India
Level 2 Understand
9
i) Can you identify the factors influencing organizational politics?
Explain. (6 Marks)
ii) Discuss the tactics used to gain political Power. (7 Marks)
Level 3 Applying
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?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
10 Elaborate the factors influencing Perception. Level 4 Analysing
11
a) Discuss the Organisation Behaviour Modification Strategies in
detail. (6 Marks)
b) Highlight the importance / significance of behaviour modification in
organizations. (7 Marks)
Level 1 Remembering
12
a) What are the barriers in changing attitude? (5 Marks)
b) How to overcome the barriers in attitudinal change? (8 Marks)
Level 2 Understanding
13
a) Explain the concept of Values. (4 Marks)
b) Explain the sources of Values. (9 Marks)
Level 4 Analysing
14
a) Explain the concept of Perception. (4 Marks)
b) Discuss the characteristics & importance of Perception. (9 Marks)
Level 1 Remembering
PART - C
S.No Questions
1. ?Perception is key factor in Managerial Efficiency? ? How would you defend this statement?
2.
?Attitude determines your Altitude? ? Substantiate your views about this quote with
relevant examples from corporate.
3.
Describes the types of Motivational Patterns used to motivate employees in the Indian
Organizations.
4.
Cool Products, company dealing in production & distribution of packed condiments in the state of M.P.
Company is a Market Leader in the state of M.P Company decided to expand the in the state of
Rajasthan. They have identified Kota as a place for establishing production unit for which they have two
tenable post by marketing or production manager since the job involves the skill of both. There are two
profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr.
Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM.
Case Highlights: -
Mr. Varun Tyagi is a mechanical engineer. He has 10 years? work experience in Food Preservation Industry
Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant
personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in
difficulty, good reputation in industry.
Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent
Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient,
maintains distance from workers, Task oriented leader,good communication skills, considered to be a
Management Man.
Question:
Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation.
UNIT ? III ? GROUP BEHAVIOUR
SYLLABUS: Organization structure ? Formation ? Groups in organizations ? Influence ? Group dynamics
?Emergence of informal leaders and working norms ? Group decision making techniques ? Team building-
Interpersonal relations ? Conflict Management ? Dimensions of Conflict
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Organisation Structure. Level 1 Remembering
2 What are the needs for a formal organisation structure? Level 2 Understanding
3 Differentiate between formal and informal organisation. Level 3 Applying
4 Explain the concept of group dynamics. Level 4 Analysing
5 State the characteristics of groups. Level 5 Evaluating
6 Discuss the concept of Group Cohesiveness Level 6 Creating
7 What is meant by Group Norms? Level 1 Remembering
8 Why do informal groups come into existence? Level 2 Understanding
9 How would you explain Group Polarisation? Level 3 Applying
10 Explain Group Behaviour. Level 4 Analysing
11 Write a short note on Nominal Groups in decision making. Level 5 Evaluating
12 Explain Delphi Technique Level 6 Creating
13 Define Conflict Level 1 Remembering
14 Give an outline on the communication process. Level 2 Understanding
15 Discuss the importance of managing conflict in organisation. Level 3 Applying
16 Differentiate between Team and Groups Level 4 Analysing
17 Write the stages in Group Development. Level 1 Remembering
18 What are the barriers in effective communication? Level 2 Understanding
19 Differentiate between Formal and Informal Groups. Level 1 Remembering
20 What do you mean by group think? Level 1 Remembering
PART - B
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Briefly discuss the concept, need and importance of formal
organisation structure.
Level 1 Remembering
2
Give a detailed differentiation between formal and informal
organisation.
Level 2 Understanding
3
How far does formal and informal groups influence the
organisation and affect the group dynamics.
Level 3 Applying
4 Describe the stages of group development. Level 4 Analysing
5
a. What is the importance of Organisation Structure (6 Marks)?
b. Explain the formation of Organisation Structure in detail (7 marks)
Level 5 Evaluating
6 Discuss in detail the communication process. Level 6 Creating
7
a. Describe the types of groups in an organization (5 Marks )
b. Discuss the various decision-making techniques. (8 Marks)
Level 1 Remembering
8
Give a brief on the importance of effective communication with
suitable examples from the Indian education system
Level 2 Understanding
9
Define group cohesiveness and describe the factors influencing
group cohesiveness.
Level 3 Applying
10
a. How do formal groups play role in an organisation? (5 Marks)
b. Explain the factors influencing formal groups. (8 Marks )
Level 4 Analysing
11
a) Define Organisational Conflict (3 Marks)
b) Discuss the measures of managing conflict. (10 Marks).
Level 1 Remembering
12
a) What are the different stages in Team Building? (8 Marks)
b) How to make teams deliver successful results? (5 Marks)
Level 2 Understanding
13
a) What do you mean by Organisational Communication?
Discuss its types. (8 Marks)
b) Suggest the ways for effective communication. (5 Marks)
Level 4 Analysing
14
Discuss the barriers in Communication and state the measures to
overcome these barriers.
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
The T Aerospace company in the early stages of planning the development of latestcommercial jet,
the 007. The aircraft industry is a fiercely competitive one, dominated by a fewlarge global players
who operate at the forefront of technology. In this industry, competitorsquickly copy and advance in
technology or new management technique that might providethem with P/ID 37503/PBAC 3
competitive edge. Some of the T Aerospace Company?scompetitors have adopted team working as
means of speeding up their development andproduction process. The TAerospace Company is thus
considering the adoption of teamworking in its operations but some of the traditionalists in the
company are doubtful. They areconcerned that the benefits of work specialization will be lost. Some
of the managers have hadnegative experiences with team working and so have strong reservations
about the proposedchanges.
1) List the four key components involved in making an effective team. (4 Marks)
2) Identify the benefits that the T Aerospace Company can expect to gain from the adoption
of team working. (4 Marks)
3) Describe the difficulties that the company is likely to encounter in the management of its
teams and recommend ways to turn individuals into team players. (5 Marks)
2
?High Cohesiveness in a group leads to higher group productivity?. Do you agree or disagree?
Explain.
3
If group decisions consistently achieve better quality outcomes than those achieved byindividuals,
how did the phrase ?a camel is a horse designed by a committee? become sopopular and ingrained
in the culture?
4
Working with others is not always easy. Simply working in the same group or for the samecompany
does not guarantee that people will be motivated to work together. Differentindividuals will have
different work ethics, will be looking to satisfy different needs from work,and will have their own
ways of doing things. There is no guarantee that a work group willfunction smoothly or cohesively.
a. Do you think group efforts are not successful? (8 Marks)
b. How will you substantiate designing jobs around group is necessary? (7 Marks)
UNIT - IV LEADERSHIP AND POWER
SYLLABUS: Meaning ? Importance ? Leadership styles ? Theories ? Leaders Vs Managers ? Sources of power ?
Power centers ? Power and Politics-Women and corporate Leadership
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Compare merits and Demerits of Power
Level 1 Remembering
2 What do you mean by transformational leadership? Level 2 Understanding
3 What are the traditional styles of leadership? Level 3 Applying
4 Differentiate Leadership and Power Level 4 Analysing
5
State the reasons for organizational politics.
Level 5 Evaluate
6
What is Power?
Level 1 Remembering
7 What is Group dynamics? Level 2 Understanding
8 What is meant by autocratic leadership? Level 3 Appyling
9 Explain the different styles of traditional leadership Level 5 Evaluating
10
What makes leadership effective?
Level 1 Remembering
11 What are the sources of power? Level 2 Understanding
12 When the autocratic style of leadership is suitable? Level 3 Applying
13 What is meant by Referent Power? Level 4 Analysing
14 Recall the difference between power and politics. Level 5 Evaluating
15 What is a power centre? Level 1 Remembering
16 What is Organisational Culture? Level 2 Understanding
17
What are the reasons for Organisational Politics?
Level 3 Applying
18 List out the importance of Leadership Level 1 Remembering
19 What do you understand by the managerial Grid? Level 2 Understanding
20 What is leadership? Level 3 Applying
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
(i) Define Leadership. Explain the major styles of Leadership (7 Marks)
(ii) Write a Detailed note on the nature and importance of
Leadership (6 Marks)
Level 1 Remembering
2
Explain in detail some of the methodologies for managing
political behavior.
Level 2 Understanding
3
i) How could one use organizational politics for career advancement and
achievement of goals of the organization? (7 Marks)
(ii)Write down the advantages and disadvantages of various leadership
styles. (6 Marks)
Level 3 Applying
4 Illustrate the managerial grid developed by Blake and Mouton. Level 4 Analysing
5 What are the reasons for Organisational Politics? Explain Level 5 Evaluating
6
i) Examine the types of power and sources of power? (6 Marks)
ii) How do managers acquire the power for leadership? (7 Marks)
Level 6 Creating
7
i)Define and explain power and politics in an organization. (7 Marks)
ii) State the precautions while dealing with power Centres. (6 Marks)
Level 1 Remembering
8
What are the sources of power? Explain how the power and
politics contribute towards effective management of human
resources in a democratic country like India
Level 2 Understand
9
i) Can you identify the factors influencing organizational politics?
Explain. (6 Marks)
ii) Discuss the tactics used to gain political Power. (7 Marks)
Level 3 Applying
10
Define: Leadership. Briefly Explain the different theories of leadership
with suitable examples from Indian politics
Level 1 Remembering
11
i)Define and discuss about various leadership theories. (7 Marks)
ii)What are the different levels of Political reason? (6 Marks)
Level 2 Understanding
12
i) What are the contingencies of power and how does it moderate the
effectiveness of power? Discuss in detail. (7 Marks)
ii)State the ways to effectively use power Centres. (6 Marks)
Level 3 Applying
13
Describe the strengths and weaknesses in the trait approach to
leadership.
Level 4 Analysing
14
Define political behavior. Why is politics a fact of life in
organizations?
Level 2 Understanding
PART - C
S. No Questions
1. Describe the Hersey-Blanchard model of Leadership style
2.
You are a sales representative for an international software company. After four excellent years, sales in
your territory are off 30 percent this year. Describe three defensive responses you might use to reduce the
potential negative consequences of the decline in sales
3. What effect if any, do you expect in the leadership practices of Modern organizations?
4. Write briefly the functional power distribution and write the various tactics employed to gain power
UNIT - V DYNAMICS OF ORGANIZATIONAL BEHAVIOUR
SYLLABUS: Organizational climate ? Factors affecting organizational climate ? Importance. Job
satisfaction ? Determinants ? Measurements ? Influence on behavior. Stress ? Work Stressors ? Prevention
and Management of stress ? Balancing work and Life. Organizational development ? Characteristics ?
objectives ?.Techniques--Organizational effectiveness Developing Gender sensitive workplace
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENC
E
1 List the elements of organization climate. Level 1 Remembering
2 What are the characteristics of OD? Level 2 Understanding
3 Give the major external reasons for change in organizations. Level 3 Applying
4 What are the causes of stress? How to Manage them? Level 4 Analysing
5 What are the determinants of Job Level 5 Evaluating
6 What is stress ? Level 4 Evaluating
7 What is Force Field Analysis? Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
10 Elaborate the factors influencing Perception. Level 4 Analysing
11
a) Discuss the Organisation Behaviour Modification Strategies in
detail. (6 Marks)
b) Highlight the importance / significance of behaviour modification in
organizations. (7 Marks)
Level 1 Remembering
12
a) What are the barriers in changing attitude? (5 Marks)
b) How to overcome the barriers in attitudinal change? (8 Marks)
Level 2 Understanding
13
a) Explain the concept of Values. (4 Marks)
b) Explain the sources of Values. (9 Marks)
Level 4 Analysing
14
a) Explain the concept of Perception. (4 Marks)
b) Discuss the characteristics & importance of Perception. (9 Marks)
Level 1 Remembering
PART - C
S.No Questions
1. ?Perception is key factor in Managerial Efficiency? ? How would you defend this statement?
2.
?Attitude determines your Altitude? ? Substantiate your views about this quote with
relevant examples from corporate.
3.
Describes the types of Motivational Patterns used to motivate employees in the Indian
Organizations.
4.
Cool Products, company dealing in production & distribution of packed condiments in the state of M.P.
Company is a Market Leader in the state of M.P Company decided to expand the in the state of
Rajasthan. They have identified Kota as a place for establishing production unit for which they have two
tenable post by marketing or production manager since the job involves the skill of both. There are two
profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr.
Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM.
Case Highlights: -
Mr. Varun Tyagi is a mechanical engineer. He has 10 years? work experience in Food Preservation Industry
Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant
personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in
difficulty, good reputation in industry.
Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent
Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient,
maintains distance from workers, Task oriented leader,good communication skills, considered to be a
Management Man.
Question:
Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation.
UNIT ? III ? GROUP BEHAVIOUR
SYLLABUS: Organization structure ? Formation ? Groups in organizations ? Influence ? Group dynamics
?Emergence of informal leaders and working norms ? Group decision making techniques ? Team building-
Interpersonal relations ? Conflict Management ? Dimensions of Conflict
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Organisation Structure. Level 1 Remembering
2 What are the needs for a formal organisation structure? Level 2 Understanding
3 Differentiate between formal and informal organisation. Level 3 Applying
4 Explain the concept of group dynamics. Level 4 Analysing
5 State the characteristics of groups. Level 5 Evaluating
6 Discuss the concept of Group Cohesiveness Level 6 Creating
7 What is meant by Group Norms? Level 1 Remembering
8 Why do informal groups come into existence? Level 2 Understanding
9 How would you explain Group Polarisation? Level 3 Applying
10 Explain Group Behaviour. Level 4 Analysing
11 Write a short note on Nominal Groups in decision making. Level 5 Evaluating
12 Explain Delphi Technique Level 6 Creating
13 Define Conflict Level 1 Remembering
14 Give an outline on the communication process. Level 2 Understanding
15 Discuss the importance of managing conflict in organisation. Level 3 Applying
16 Differentiate between Team and Groups Level 4 Analysing
17 Write the stages in Group Development. Level 1 Remembering
18 What are the barriers in effective communication? Level 2 Understanding
19 Differentiate between Formal and Informal Groups. Level 1 Remembering
20 What do you mean by group think? Level 1 Remembering
PART - B
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Briefly discuss the concept, need and importance of formal
organisation structure.
Level 1 Remembering
2
Give a detailed differentiation between formal and informal
organisation.
Level 2 Understanding
3
How far does formal and informal groups influence the
organisation and affect the group dynamics.
Level 3 Applying
4 Describe the stages of group development. Level 4 Analysing
5
a. What is the importance of Organisation Structure (6 Marks)?
b. Explain the formation of Organisation Structure in detail (7 marks)
Level 5 Evaluating
6 Discuss in detail the communication process. Level 6 Creating
7
a. Describe the types of groups in an organization (5 Marks )
b. Discuss the various decision-making techniques. (8 Marks)
Level 1 Remembering
8
Give a brief on the importance of effective communication with
suitable examples from the Indian education system
Level 2 Understanding
9
Define group cohesiveness and describe the factors influencing
group cohesiveness.
Level 3 Applying
10
a. How do formal groups play role in an organisation? (5 Marks)
b. Explain the factors influencing formal groups. (8 Marks )
Level 4 Analysing
11
a) Define Organisational Conflict (3 Marks)
b) Discuss the measures of managing conflict. (10 Marks).
Level 1 Remembering
12
a) What are the different stages in Team Building? (8 Marks)
b) How to make teams deliver successful results? (5 Marks)
Level 2 Understanding
13
a) What do you mean by Organisational Communication?
Discuss its types. (8 Marks)
b) Suggest the ways for effective communication. (5 Marks)
Level 4 Analysing
14
Discuss the barriers in Communication and state the measures to
overcome these barriers.
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
The T Aerospace company in the early stages of planning the development of latestcommercial jet,
the 007. The aircraft industry is a fiercely competitive one, dominated by a fewlarge global players
who operate at the forefront of technology. In this industry, competitorsquickly copy and advance in
technology or new management technique that might providethem with P/ID 37503/PBAC 3
competitive edge. Some of the T Aerospace Company?scompetitors have adopted team working as
means of speeding up their development andproduction process. The TAerospace Company is thus
considering the adoption of teamworking in its operations but some of the traditionalists in the
company are doubtful. They areconcerned that the benefits of work specialization will be lost. Some
of the managers have hadnegative experiences with team working and so have strong reservations
about the proposedchanges.
1) List the four key components involved in making an effective team. (4 Marks)
2) Identify the benefits that the T Aerospace Company can expect to gain from the adoption
of team working. (4 Marks)
3) Describe the difficulties that the company is likely to encounter in the management of its
teams and recommend ways to turn individuals into team players. (5 Marks)
2
?High Cohesiveness in a group leads to higher group productivity?. Do you agree or disagree?
Explain.
3
If group decisions consistently achieve better quality outcomes than those achieved byindividuals,
how did the phrase ?a camel is a horse designed by a committee? become sopopular and ingrained
in the culture?
4
Working with others is not always easy. Simply working in the same group or for the samecompany
does not guarantee that people will be motivated to work together. Differentindividuals will have
different work ethics, will be looking to satisfy different needs from work,and will have their own
ways of doing things. There is no guarantee that a work group willfunction smoothly or cohesively.
a. Do you think group efforts are not successful? (8 Marks)
b. How will you substantiate designing jobs around group is necessary? (7 Marks)
UNIT - IV LEADERSHIP AND POWER
SYLLABUS: Meaning ? Importance ? Leadership styles ? Theories ? Leaders Vs Managers ? Sources of power ?
Power centers ? Power and Politics-Women and corporate Leadership
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Compare merits and Demerits of Power
Level 1 Remembering
2 What do you mean by transformational leadership? Level 2 Understanding
3 What are the traditional styles of leadership? Level 3 Applying
4 Differentiate Leadership and Power Level 4 Analysing
5
State the reasons for organizational politics.
Level 5 Evaluate
6
What is Power?
Level 1 Remembering
7 What is Group dynamics? Level 2 Understanding
8 What is meant by autocratic leadership? Level 3 Appyling
9 Explain the different styles of traditional leadership Level 5 Evaluating
10
What makes leadership effective?
Level 1 Remembering
11 What are the sources of power? Level 2 Understanding
12 When the autocratic style of leadership is suitable? Level 3 Applying
13 What is meant by Referent Power? Level 4 Analysing
14 Recall the difference between power and politics. Level 5 Evaluating
15 What is a power centre? Level 1 Remembering
16 What is Organisational Culture? Level 2 Understanding
17
What are the reasons for Organisational Politics?
Level 3 Applying
18 List out the importance of Leadership Level 1 Remembering
19 What do you understand by the managerial Grid? Level 2 Understanding
20 What is leadership? Level 3 Applying
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
(i) Define Leadership. Explain the major styles of Leadership (7 Marks)
(ii) Write a Detailed note on the nature and importance of
Leadership (6 Marks)
Level 1 Remembering
2
Explain in detail some of the methodologies for managing
political behavior.
Level 2 Understanding
3
i) How could one use organizational politics for career advancement and
achievement of goals of the organization? (7 Marks)
(ii)Write down the advantages and disadvantages of various leadership
styles. (6 Marks)
Level 3 Applying
4 Illustrate the managerial grid developed by Blake and Mouton. Level 4 Analysing
5 What are the reasons for Organisational Politics? Explain Level 5 Evaluating
6
i) Examine the types of power and sources of power? (6 Marks)
ii) How do managers acquire the power for leadership? (7 Marks)
Level 6 Creating
7
i)Define and explain power and politics in an organization. (7 Marks)
ii) State the precautions while dealing with power Centres. (6 Marks)
Level 1 Remembering
8
What are the sources of power? Explain how the power and
politics contribute towards effective management of human
resources in a democratic country like India
Level 2 Understand
9
i) Can you identify the factors influencing organizational politics?
Explain. (6 Marks)
ii) Discuss the tactics used to gain political Power. (7 Marks)
Level 3 Applying
10
Define: Leadership. Briefly Explain the different theories of leadership
with suitable examples from Indian politics
Level 1 Remembering
11
i)Define and discuss about various leadership theories. (7 Marks)
ii)What are the different levels of Political reason? (6 Marks)
Level 2 Understanding
12
i) What are the contingencies of power and how does it moderate the
effectiveness of power? Discuss in detail. (7 Marks)
ii)State the ways to effectively use power Centres. (6 Marks)
Level 3 Applying
13
Describe the strengths and weaknesses in the trait approach to
leadership.
Level 4 Analysing
14
Define political behavior. Why is politics a fact of life in
organizations?
Level 2 Understanding
PART - C
S. No Questions
1. Describe the Hersey-Blanchard model of Leadership style
2.
You are a sales representative for an international software company. After four excellent years, sales in
your territory are off 30 percent this year. Describe three defensive responses you might use to reduce the
potential negative consequences of the decline in sales
3. What effect if any, do you expect in the leadership practices of Modern organizations?
4. Write briefly the functional power distribution and write the various tactics employed to gain power
UNIT - V DYNAMICS OF ORGANIZATIONAL BEHAVIOUR
SYLLABUS: Organizational climate ? Factors affecting organizational climate ? Importance. Job
satisfaction ? Determinants ? Measurements ? Influence on behavior. Stress ? Work Stressors ? Prevention
and Management of stress ? Balancing work and Life. Organizational development ? Characteristics ?
objectives ?.Techniques--Organizational effectiveness Developing Gender sensitive workplace
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENC
E
1 List the elements of organization climate. Level 1 Remembering
2 What are the characteristics of OD? Level 2 Understanding
3 Give the major external reasons for change in organizations. Level 3 Applying
4 What are the causes of stress? How to Manage them? Level 4 Analysing
5 What are the determinants of Job Level 5 Evaluating
6 What is stress ? Level 4 Evaluating
7 What is Force Field Analysis? Level 1 Remembering
8
What do you mean by Organisational effectiveness?
Level 2 Understanding
9 Differentiate organizational culture and climate. Level 3 Applying
10 What are the objectives of Organisational Development Level 4 Analysing
11 What is Proactive change? Level 5 Evaluating
12 Define Socialization. Level 6 Creating
13 What is Job Satisfaction? Level 1 Remembering
14 What is eustress? Level 2 Understanding
15 Define Work Stress. Level 3 Applying
16 What is meant by Organisational Culture? Level 4 Analysing
17 Mention Four Characteristics of Organisational Culture. Level 1 Remembering
18 What is work life balance? Level 2 Understanding
19 What is Organisational Development? Level 3 Applying
20 Outline the Socialization Process Level 1 Remembering
S.N
o
Part - B Questions
BT
Level
Competence
1 Define change in an organization and explain its process. Level 1 Remembering
2
i) Distinguish between organizational culture and climate. (7 Marks)
ii)State the factors influencing organizational culture. (6 Marks)
Level 2 Understanding
3
i)Discuss the dimensions of Organization culture? (7 Marks)
ii)Discuss the characteristics of Organizational Culture. (6 Marks)
Level 3 Applying
4
i)Why is organizational change often resisted by individuals and
groups within the organization? (7 Marks)
ii)How can the resistance be prevented? (6 Marks)
Level 4 Analysing
5
i)Discuss the major OD interventions. (7 Marks)
ii)Which of those OD interventions techniques is most effective in
India? (6 Marks)
Level 5 Evaluating
6
Define: Organisational Effectiveness. Explain the Challenges and
objectives of organizational effectiveness with valid arguments.
Level 6 Creating
7
i)What are the functions of Organizational culture? (7 Marks)
ii)How organizational culture is created? (6 Marks)
Level 1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915105 ? ORGANISATIONAL BEHAVIOUR
Regulation ? 2019
Academic Year 2019 ? 2020
Prepared by
Mr. K. Suresh ? Asst. Professor
Mr. B. Sam Paul ? Asst. Professor
(An
? .
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915105 ? ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
UNIT ? I ?FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour ? Nature and scope ? Frame
work ?Organizational behaviour models ? Rising impact of Social influence
PART- A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Define Organizational Behaviour
Level 1 Remembering
2 List out the challenges in the field of Organizational Behaviour Level 2 Understanding
3 State the elements of Organisational Behaviour. Level 3 Applying
4 Mention the nature of OB. Level 4 Analysing
5
Point out the need and importance of Organisational Behaviour
Level 5 Evaluating
6 Give the determinants of Organisational Behaviour Level 6 Creating
7
What is meant by Autocratic Model?
Level 1 Remembering
8 Explain the Social Cognitive framework of OB. Level 2 Understanding
9
Human Behaviour has a cause effect relationship ? Justify
Level 3 Applying
10 Explain Collegial Model Level 4 Analysing
11
Differentiate between Autocratic and Supportive model
Level 5 Evaluating
12
State the pros and cons of Custodial Model.
Level 6 Creating
13 What is the contribution of Sociology to organisation behaviour? Level 1 Remembering
14
Explain the concept of Group Behaviour.
Level 2 Understanding
15
How would you differentiate between individual and Group
Behaviour?
Level 3 Applying
16
Write short note on Custodial Model.
Level 4 Analysing
17
What is your opinion on Collegial Model in Organisation Behaviour?
Level 1 Remembering
18
State the opportunities in the field of Organisational Behaviour.
Level 2 Understanding
19
Why do you think organisations need to have an understanding on
human behaviour?
Level 1 Remembering
20 What do you think are the limitations in the field of OB? Level 1 Remembering
PART- B
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Discuss the nature and scope of Organisational Behaviour in the
field of management with suitable example.
Level 1 Remembering
2
Elaborate the major challenges faced by the management in the
field of OB.
Level 2 Understanding
3
Write a detailed note on Hawthorne experiments and how it
contributed towards the study of OB?
Level 3 Applying
4
a) Human Behaviour is more complex than what people believe. Do
you agree? Substantiate your views. (5 Marks)
Level 4 Analysing
b) What are the factors that add to complexity in human
behaviour? (8 Marks)
5 Trace the evolution of Organisation Behaviour. Level 5 Evaluating
6.
Narrate the contributions of various disciplines towards the study
of Organisational Behaviour.
Level 6 Creating
7 Elaborate the theoretical framework of Organisational Behaviour. Level 1 Remembering
8
Give your analysis on the various models of Organisational
Behaviour.
Level 2 Understanding
9
If job satisfaction is not behaviour why is it considered a most important
independent variable. Construct your arguments on this statement by
listing various examples.
Level 3 Applying
10
a) What challenges do you see in the field of Organisation
Behaviour? (8 Marks)
Level 4 Analysing
b) State the limitations of OB? (5 Marks)
11 Elaborate the role & skillsets required for managers.
Level 1
Remembering
12
Describe the Organisation Behaviour models by quoting examples from
Banking Industry.
Level 2 Understanding
13
Explain how the changes in technology has impact on People
Management.
Level 4 Analysing
14
?Organisation as an open system requires the present leaders
(managers) to be highly adept? ? How would you explain this?
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family.
Thefamily has a rural background. For Pramod, it was ?earn while you learn? till he
graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss
wants to motivate him to be more independent inhis work. The boss believed that his approach will
improve Pramod?s performance, relieve theboss from extra routine and give Pramod more self-
confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in
his work.
Questions:
a. Find out the reasons for Pramod?s Behavior (5 Marks)
b. Explain how the boss should motivate Pramod. (8 Marks)
2
Study of Organizational Behavior helps Successful Managers? ? Justify.
3
Think as you are a Manager in Production firm ? Which leadership model would you adopt?
4
Discuss the contribution of Organisation Behaviour in managing employees in a firm.
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality ? types ? Factors influencing personality ? Theories ? Learning ? Types of
learners ?The learning process? Learning theories ? Organizational behaviour modification. Emotions -
Emotional Labour ? Emotional Intelligence ?Theories. Attitudes ? Characteristics ? Components ?
Formation ? Measurement- Values. Perceptions ? Importance ? Factors influencing perception
? Interpersonal perception- Impression Management.
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Personality. Level 1 Remembering
2 Differentiate Introvert and Extrovert. Level 2 Understanding
3 List down the factors influencing Personality. Level 3 Applying
4 Discuss the concept of Vicarious Learning. Level 4 Analysing
5
What difference could you state between Classical and Operant
conditioning?
Level 5 Evaluating
6 Write short note on Emotional Intelligence. Level 6 Creating
7 List down the significance of Emotional Intelligence. Level 1 Remembering
8 What is meant by Emotional Labour? Level 2 Understanding
9 Explain the concept of Attitudes. Level 3 Applying
10 State the factors influencing attitude formation. Level 4 Analysing
11 Define Values Level 5 Evaluating
12 How would you explain a Value System? Level 6 Creating
13 What is meant by Halo Effect? Level 1 Remembering
14 Explain the concept of Perception. Level 2 Understanding
15 What is meant by Stereotyping? Level 3 Applying
16 How would you explain Selective Perception? Level 4 Analysing
17 Define Impression Management Level 1 Remembering
18 State the components of Perception. Level 2 Understanding
19 What is the importance of Values? Level 1 Remembering
20 What are the sources of Values? Level 1 Remembering
S.NO QUESTIONS
BT
LEVE
L
COMPETENCE
1
a) Explain the concept of Personality (5 Marks)
b) Discuss the factors influencing Personality (8 Marks)
Level 1 Remembering
2
Briefly evaluate the contributions of Trait theory of personality to the
study of Organisational Behaviour.
Level 2 Understanding
3
a) Explain the types of learners. (5 Marks)
b) Explain the various steps in learning process. (7Marks)
Level 3 Applying
4
a) Discuss the concept of Emotional Intelligence (5Marks)
b) Explain the nature & importance of Emotional Intelligence (8Marks)
Level 4 Analysing
5
a) What is meant by OB Modification? (4 Marks)
b) Describe the steps in OB modification process. (9Marks)
Level 5 Evaluating
6
Discuss the nature of emotions and the need for managing emotions in
organisations.
Level 6 Creating
7
a) Write about the process of Attitude Formation (5 Marks)
b) Explain the factors influencing attitude formation. (8Marks)
Level 1 Remembering
8
What is meant by Changing Attitude? Discuss the barriers to changing
Attitude.
Level 2 Understanding
9 Explain the characteristics and objectives of Values. Level 3 Applying
10 Elaborate the factors influencing Perception. Level 4 Analysing
11
a) Discuss the Organisation Behaviour Modification Strategies in
detail. (6 Marks)
b) Highlight the importance / significance of behaviour modification in
organizations. (7 Marks)
Level 1 Remembering
12
a) What are the barriers in changing attitude? (5 Marks)
b) How to overcome the barriers in attitudinal change? (8 Marks)
Level 2 Understanding
13
a) Explain the concept of Values. (4 Marks)
b) Explain the sources of Values. (9 Marks)
Level 4 Analysing
14
a) Explain the concept of Perception. (4 Marks)
b) Discuss the characteristics & importance of Perception. (9 Marks)
Level 1 Remembering
PART - C
S.No Questions
1. ?Perception is key factor in Managerial Efficiency? ? How would you defend this statement?
2.
?Attitude determines your Altitude? ? Substantiate your views about this quote with
relevant examples from corporate.
3.
Describes the types of Motivational Patterns used to motivate employees in the Indian
Organizations.
4.
Cool Products, company dealing in production & distribution of packed condiments in the state of M.P.
Company is a Market Leader in the state of M.P Company decided to expand the in the state of
Rajasthan. They have identified Kota as a place for establishing production unit for which they have two
tenable post by marketing or production manager since the job involves the skill of both. There are two
profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr.
Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM.
Case Highlights: -
Mr. Varun Tyagi is a mechanical engineer. He has 10 years? work experience in Food Preservation Industry
Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant
personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in
difficulty, good reputation in industry.
Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent
Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient,
maintains distance from workers, Task oriented leader,good communication skills, considered to be a
Management Man.
Question:
Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation.
UNIT ? III ? GROUP BEHAVIOUR
SYLLABUS: Organization structure ? Formation ? Groups in organizations ? Influence ? Group dynamics
?Emergence of informal leaders and working norms ? Group decision making techniques ? Team building-
Interpersonal relations ? Conflict Management ? Dimensions of Conflict
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1 Define Organisation Structure. Level 1 Remembering
2 What are the needs for a formal organisation structure? Level 2 Understanding
3 Differentiate between formal and informal organisation. Level 3 Applying
4 Explain the concept of group dynamics. Level 4 Analysing
5 State the characteristics of groups. Level 5 Evaluating
6 Discuss the concept of Group Cohesiveness Level 6 Creating
7 What is meant by Group Norms? Level 1 Remembering
8 Why do informal groups come into existence? Level 2 Understanding
9 How would you explain Group Polarisation? Level 3 Applying
10 Explain Group Behaviour. Level 4 Analysing
11 Write a short note on Nominal Groups in decision making. Level 5 Evaluating
12 Explain Delphi Technique Level 6 Creating
13 Define Conflict Level 1 Remembering
14 Give an outline on the communication process. Level 2 Understanding
15 Discuss the importance of managing conflict in organisation. Level 3 Applying
16 Differentiate between Team and Groups Level 4 Analysing
17 Write the stages in Group Development. Level 1 Remembering
18 What are the barriers in effective communication? Level 2 Understanding
19 Differentiate between Formal and Informal Groups. Level 1 Remembering
20 What do you mean by group think? Level 1 Remembering
PART - B
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
Briefly discuss the concept, need and importance of formal
organisation structure.
Level 1 Remembering
2
Give a detailed differentiation between formal and informal
organisation.
Level 2 Understanding
3
How far does formal and informal groups influence the
organisation and affect the group dynamics.
Level 3 Applying
4 Describe the stages of group development. Level 4 Analysing
5
a. What is the importance of Organisation Structure (6 Marks)?
b. Explain the formation of Organisation Structure in detail (7 marks)
Level 5 Evaluating
6 Discuss in detail the communication process. Level 6 Creating
7
a. Describe the types of groups in an organization (5 Marks )
b. Discuss the various decision-making techniques. (8 Marks)
Level 1 Remembering
8
Give a brief on the importance of effective communication with
suitable examples from the Indian education system
Level 2 Understanding
9
Define group cohesiveness and describe the factors influencing
group cohesiveness.
Level 3 Applying
10
a. How do formal groups play role in an organisation? (5 Marks)
b. Explain the factors influencing formal groups. (8 Marks )
Level 4 Analysing
11
a) Define Organisational Conflict (3 Marks)
b) Discuss the measures of managing conflict. (10 Marks).
Level 1 Remembering
12
a) What are the different stages in Team Building? (8 Marks)
b) How to make teams deliver successful results? (5 Marks)
Level 2 Understanding
13
a) What do you mean by Organisational Communication?
Discuss its types. (8 Marks)
b) Suggest the ways for effective communication. (5 Marks)
Level 4 Analysing
14
Discuss the barriers in Communication and state the measures to
overcome these barriers.
Level 1 Remembering
PART - C
S.NO QUESTIONS
1
The T Aerospace company in the early stages of planning the development of latestcommercial jet,
the 007. The aircraft industry is a fiercely competitive one, dominated by a fewlarge global players
who operate at the forefront of technology. In this industry, competitorsquickly copy and advance in
technology or new management technique that might providethem with P/ID 37503/PBAC 3
competitive edge. Some of the T Aerospace Company?scompetitors have adopted team working as
means of speeding up their development andproduction process. The TAerospace Company is thus
considering the adoption of teamworking in its operations but some of the traditionalists in the
company are doubtful. They areconcerned that the benefits of work specialization will be lost. Some
of the managers have hadnegative experiences with team working and so have strong reservations
about the proposedchanges.
1) List the four key components involved in making an effective team. (4 Marks)
2) Identify the benefits that the T Aerospace Company can expect to gain from the adoption
of team working. (4 Marks)
3) Describe the difficulties that the company is likely to encounter in the management of its
teams and recommend ways to turn individuals into team players. (5 Marks)
2
?High Cohesiveness in a group leads to higher group productivity?. Do you agree or disagree?
Explain.
3
If group decisions consistently achieve better quality outcomes than those achieved byindividuals,
how did the phrase ?a camel is a horse designed by a committee? become sopopular and ingrained
in the culture?
4
Working with others is not always easy. Simply working in the same group or for the samecompany
does not guarantee that people will be motivated to work together. Differentindividuals will have
different work ethics, will be looking to satisfy different needs from work,and will have their own
ways of doing things. There is no guarantee that a work group willfunction smoothly or cohesively.
a. Do you think group efforts are not successful? (8 Marks)
b. How will you substantiate designing jobs around group is necessary? (7 Marks)
UNIT - IV LEADERSHIP AND POWER
SYLLABUS: Meaning ? Importance ? Leadership styles ? Theories ? Leaders Vs Managers ? Sources of power ?
Power centers ? Power and Politics-Women and corporate Leadership
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENCE
1
Compare merits and Demerits of Power
Level 1 Remembering
2 What do you mean by transformational leadership? Level 2 Understanding
3 What are the traditional styles of leadership? Level 3 Applying
4 Differentiate Leadership and Power Level 4 Analysing
5
State the reasons for organizational politics.
Level 5 Evaluate
6
What is Power?
Level 1 Remembering
7 What is Group dynamics? Level 2 Understanding
8 What is meant by autocratic leadership? Level 3 Appyling
9 Explain the different styles of traditional leadership Level 5 Evaluating
10
What makes leadership effective?
Level 1 Remembering
11 What are the sources of power? Level 2 Understanding
12 When the autocratic style of leadership is suitable? Level 3 Applying
13 What is meant by Referent Power? Level 4 Analysing
14 Recall the difference between power and politics. Level 5 Evaluating
15 What is a power centre? Level 1 Remembering
16 What is Organisational Culture? Level 2 Understanding
17
What are the reasons for Organisational Politics?
Level 3 Applying
18 List out the importance of Leadership Level 1 Remembering
19 What do you understand by the managerial Grid? Level 2 Understanding
20 What is leadership? Level 3 Applying
S.NO PART - B QUESTIONS
BT
LEVEL
COMPETENCE
1
(i) Define Leadership. Explain the major styles of Leadership (7 Marks)
(ii) Write a Detailed note on the nature and importance of
Leadership (6 Marks)
Level 1 Remembering
2
Explain in detail some of the methodologies for managing
political behavior.
Level 2 Understanding
3
i) How could one use organizational politics for career advancement and
achievement of goals of the organization? (7 Marks)
(ii)Write down the advantages and disadvantages of various leadership
styles. (6 Marks)
Level 3 Applying
4 Illustrate the managerial grid developed by Blake and Mouton. Level 4 Analysing
5 What are the reasons for Organisational Politics? Explain Level 5 Evaluating
6
i) Examine the types of power and sources of power? (6 Marks)
ii) How do managers acquire the power for leadership? (7 Marks)
Level 6 Creating
7
i)Define and explain power and politics in an organization. (7 Marks)
ii) State the precautions while dealing with power Centres. (6 Marks)
Level 1 Remembering
8
What are the sources of power? Explain how the power and
politics contribute towards effective management of human
resources in a democratic country like India
Level 2 Understand
9
i) Can you identify the factors influencing organizational politics?
Explain. (6 Marks)
ii) Discuss the tactics used to gain political Power. (7 Marks)
Level 3 Applying
10
Define: Leadership. Briefly Explain the different theories of leadership
with suitable examples from Indian politics
Level 1 Remembering
11
i)Define and discuss about various leadership theories. (7 Marks)
ii)What are the different levels of Political reason? (6 Marks)
Level 2 Understanding
12
i) What are the contingencies of power and how does it moderate the
effectiveness of power? Discuss in detail. (7 Marks)
ii)State the ways to effectively use power Centres. (6 Marks)
Level 3 Applying
13
Describe the strengths and weaknesses in the trait approach to
leadership.
Level 4 Analysing
14
Define political behavior. Why is politics a fact of life in
organizations?
Level 2 Understanding
PART - C
S. No Questions
1. Describe the Hersey-Blanchard model of Leadership style
2.
You are a sales representative for an international software company. After four excellent years, sales in
your territory are off 30 percent this year. Describe three defensive responses you might use to reduce the
potential negative consequences of the decline in sales
3. What effect if any, do you expect in the leadership practices of Modern organizations?
4. Write briefly the functional power distribution and write the various tactics employed to gain power
UNIT - V DYNAMICS OF ORGANIZATIONAL BEHAVIOUR
SYLLABUS: Organizational climate ? Factors affecting organizational climate ? Importance. Job
satisfaction ? Determinants ? Measurements ? Influence on behavior. Stress ? Work Stressors ? Prevention
and Management of stress ? Balancing work and Life. Organizational development ? Characteristics ?
objectives ?.Techniques--Organizational effectiveness Developing Gender sensitive workplace
PART - A
S.NO QUESTIONS
BT
LEVEL
COMPETENC
E
1 List the elements of organization climate. Level 1 Remembering
2 What are the characteristics of OD? Level 2 Understanding
3 Give the major external reasons for change in organizations. Level 3 Applying
4 What are the causes of stress? How to Manage them? Level 4 Analysing
5 What are the determinants of Job Level 5 Evaluating
6 What is stress ? Level 4 Evaluating
7 What is Force Field Analysis? Level 1 Remembering
8
What do you mean by Organisational effectiveness?
Level 2 Understanding
9 Differentiate organizational culture and climate. Level 3 Applying
10 What are the objectives of Organisational Development Level 4 Analysing
11 What is Proactive change? Level 5 Evaluating
12 Define Socialization. Level 6 Creating
13 What is Job Satisfaction? Level 1 Remembering
14 What is eustress? Level 2 Understanding
15 Define Work Stress. Level 3 Applying
16 What is meant by Organisational Culture? Level 4 Analysing
17 Mention Four Characteristics of Organisational Culture. Level 1 Remembering
18 What is work life balance? Level 2 Understanding
19 What is Organisational Development? Level 3 Applying
20 Outline the Socialization Process Level 1 Remembering
S.N
o
Part - B Questions
BT
Level
Competence
1 Define change in an organization and explain its process. Level 1 Remembering
2
i) Distinguish between organizational culture and climate. (7 Marks)
ii)State the factors influencing organizational culture. (6 Marks)
Level 2 Understanding
3
i)Discuss the dimensions of Organization culture? (7 Marks)
ii)Discuss the characteristics of Organizational Culture. (6 Marks)
Level 3 Applying
4
i)Why is organizational change often resisted by individuals and
groups within the organization? (7 Marks)
ii)How can the resistance be prevented? (6 Marks)
Level 4 Analysing
5
i)Discuss the major OD interventions. (7 Marks)
ii)Which of those OD interventions techniques is most effective in
India? (6 Marks)
Level 5 Evaluating
6
Define: Organisational Effectiveness. Explain the Challenges and
objectives of organizational effectiveness with valid arguments.
Level 6 Creating
7
i)What are the functions of Organizational culture? (7 Marks)
ii)How organizational culture is created? (6 Marks)
Level 1 Remembering
8
i) Briefly discuss the causes of stress. (7 Marks)
ii)Discuss the consequences of stress & prevention of stress. (6 Marks)
Level 2 Understanding
9 Describe the major characteristics of Organisational Development. Level 3 Applying
10.
i)Identify and discuss the various approaches to organizational
effectiveness. (6 Marks)
ii)Discuss ways of achieving organizational effectiveness. (7Marks)
Level 4 Analysing
11.
Define Organization climate. Elaborate about it. Briefly explain the
factors affecting organizational climate with suitable examples
Level1 Remembering
12 Explain the steps in the process of OD and discuss its values. Level 2 Understanding
13.
Briefly discuss the proactive and reactive changes and how do you
plan for the change.
Level 4 Analysing
14
Describe the characteristics and importance of OD-Organizational
Development.
Level 1 Remembering
PART - C
S.No Questions
1
? We should be opposed to the manipulation of individuals for organizational purposes, but a
degree of social uniformity enables organizations to work better?. Do you agree or disagree with
this statement? What are its implications for organization culture? Discuss.
2
What are the reasons for resistance to change? What can the management do to overcome such
resistance?
3
In today?s dynamic and uncertain environment, professionals need to be capable of
managing both personal and professional life-Comment.
4 Discuss the major OD interventions. Which of those interventions is most effective in India?
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This post was last modified on 29 February 2020